Part 2Review of student complaints
I1I215Duties of qualifying institutions
1
The governing body of every qualifying institution in England and Wales must comply with any obligation imposed upon it by a scheme for the review of qualifying complaints that is provided by the designated operator.
2
The duty imposed by subsection (1) applies from the effective date of the designation and ceases to apply only if the designation is terminated.
3
The obligations referred to in subsection (1) include any obligation to pay fees to the designated operator.