Part 2Review of student complaints
20AF1Institutions that cease to be qualifying institutions
1
An institution that ceases to be a qualifying institution is a “transitional institution” during the shorter of—
a
the period of 12 months beginning with the day on which it ceases to be a qualifying institution, and
b
the period beginning with that day and ending when it becomes a qualifying institution again,
(and the shorter period is referred to in this section as “the transitional period”).
2
For the purposes of this Part, a transitional institution is to be treated as continuing to be a qualifying institution during the transitional period, subject to subsection (3).
3
A complaint is not a qualifying complaint to the extent that it is about an act or omission of a transitional institution which occurred on or after the day on which the transitional period began.
4
In section 12(3) (power of designated operator to determine when certain complaints are qualifying complaints), the reference to a qualifying institution within paragraph (da), (e), (ea) or (f) of section 11 includes a transitional institution that was a qualifying institution within the paragraph in question immediately before the beginning of the transitional period.