C2C1Part 2Investigation of complaints F1relating to listed authorities
Pt. 2 applied (with modifications) (22.11.2012) by The Police and Crime Panels (Application of Local Authority Enactments) Regulations 2012 (S.I. 2012/2734), regs. 1(1), 3-6, Sch. Pt. 3
Reports of investigations
19Action following receipt of a report
1
This section applies if, in a report under section 16 of an investigation in respect of a listed authority, the Ombudsman concludes that the person aggrieved has sustained injustice or hardship in consequence of the matter investigated.
2
The listed authority must consider the report and notify the Ombudsman before the end of the permitted period of—
a
the action it has taken or proposes to take in response to it, and
b
the period before the end of which it proposes to have taken that action (if it has not already done so).
3
The permitted period is—
a
the period of one month beginning on the date on which the authority receives the report, or
b
any longer period specified by the Ombudsman in writing.
Words in Pt. 2 heading inserted (1.11.2014) by Social Services and Well-being (Wales) Act 2014 (anaw 4), s. 199(2), Sch. 3 para. 14; S.I. 2014/2718, art. 2(b)