Legal Services Act 2007
2007 CHAPTER 29
Commentary on Sections
Part 6: Legal Complaints
Complaints Handling – the new system
Section 118: Annual report
328.This section places a duty on the OLC to produce an annual report to be sent to the Board, reporting the extent to which, in the OLC’s opinion, it has met the regulatory objectives. The report must include a copy of the annual report prepared by the Chief Ombudsman under section 123. This report will be laid before Parliament by the Lord Chancellor.
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