Part 6Legal Complaints

Jurisdiction and operation of the ombudsman scheme

135Notification requirements

(1)

This section applies where a complaint—

(a)

is excluded from the jurisdiction of the ombudsman scheme under section 126, or by virtue of scheme rules made under section 127;

(b)

is dismissed, or referred to another body, by virtue of scheme rules;

(c)

is settled, withdrawn or abandoned (or treated as withdrawn or abandoned by virtue of scheme rules).

(2)

The ombudsman must notify—

(a)

the complainant;

(b)

the respondent;

(c)

any relevant authorising body, in relation to the respondent, notified of the complaint in accordance with rules within section 133(3)(k),

and, in a case within subsection (1)(a) or (b), must give reasons for the exclusion, dismissal or referral.