SCHEDULES
SCHEDULE 11The financial ombudsman service
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In paragraph 16B (procedure for complaints etc), in sub-paragraph (1), after paragraph (d) insert—
e
may provide that an ombudsman may correct any clerical mistake in a determination made by that ombudsman;
f
provide that any irregularity arising from a failure to comply with any provisions of the consumer credit rules does not of itself render a determination void.