Consumer Rights Act 2015

5 (1) Section 214 (consultation) is amended as follows. U.K.

(2) In subsection (4)(a), after “14 days” insert “ or, where subsection (4A) applies, 28 days ”.

(3) After subsection (4) insert—

“(4A) This subsection applies where the person against whom the enforcement order would be made is a member of, or is represented by, a representative body, and that body operates a consumer code which has been approved by—

(a) an enforcer, other than a designated enforcer which is not a public body,

(b) a body which represents an enforcer mentioned in paragraph (a),

(c) a group of enforcers mentioned in paragraph (a), or

(d) a community interest company whose objects include the approval of consumer codes.

(4B) In subsection (4A)—

• “consumer code” means a code of practice or other document (however described) intended, with a view to safeguarding or promoting the interests of consumers, to regulate by any means the conduct of persons engaged in the supply of goods or services to consumers (or the conduct of their employees or representatives), and

• “representative body” means an organisation established to represent the interests of two or more businesses in a particular sector or area, and for this purpose “business” has the meaning it bears in section 210.”

Commencement Information

I1 Sch. 7 para. 5 in force at 1.10.2015 by S.I. 2015/1630, art. 3(i)