Service Complaints Ombudsman

365BService Complaints Ombudsman

1

The office of Service Complaints Ombudsman is established.

2

The Ombudsman is to be appointed by Her Majesty on the recommendation of the Secretary of State.

3

A person may not be appointed as the Ombudsman if the person is—

a

a member of the regular or reserve forces, or

b

employed in the civil service of the State.

4

The Ombudsman holds and vacates office in accordance with the terms of his or her appointment.

5

The Ombudsman may authorise a person working for the Ombudsman to exercise any function of the Ombudsman on his or her behalf.

6

The Ombudsman is not to be regarded—

a

as the servant or agent of the Crown, or

b

as enjoying any status, immunity or privilege of the Crown.