3E+WOmit paragraph 3 (failures to notify or record a complaint) and the italic heading before that paragraph.
Commencement Information
I1Sch. 5 para. 3 in force for certain purposes at Royal Assent, see s. 183
I2Sch. 5 para. 3 in force at 1.2.2020 in so far as not already in force by S.I. 2020/5, reg. 2(n) (with art. 3(1)(2)(4))