SCHEDULES

SCHEDULE 5U.K.Complaints, conduct matters and DSI matters: procedure

Part 1 E+WRecording and reference of complaints

3E+WOmit paragraph 3 (failures to notify or record a complaint) and the italic heading before that paragraph.

Commencement Information

I1Sch. 5 para. 3 in force for certain purposes at Royal Assent, see s. 183

I2Sch. 5 para. 3 in force at 1.2.2020 in so far as not already in force by S.I. 2020/5, reg. 2(n) (with art. 3(1)(2)(4))