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(1)The Commissioner must provide advice on matters concerning the interests of victims and survivors to the Executive Office or a person providing services to victims and survivors—
(a)as soon as reasonably practicable after receiving a request for advice, and
(b)on whatever other occasions the Commissioner thinks appropriate.
(2)The Commissioner must take reasonable steps to ensure that victims and survivors are made aware of—
(a)the functions of the Commissioner,
(b)the location of the Commissioner, and
(c)the ways in which they may communicate with the Commissioner.
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