(1)Schedule 2 to the Housing Act 1996 is amended in accordance with subsections (2) and (3).
(2)In paragraph 7 (determinations by housing ombudsman)—
(a)after “approved scheme shall” insert “, in accordance with the scheme,”, and
(b)for the words from “and not withdrawn” to “but withdrawn” substitute “under the scheme”.
(3)Omit paragraphs 7A to 7C (complaints to a housing ombudsman to be referred by designated person and exceptions).
(4)The amendments made by this section apply in relation to a complaint made to a housing ombudsman—
(a)after the time this section comes into force, or
(b)before the time this section comes into force, but only if a determination by a housing ombudsman is still pending in respect of the complaint at such time.