SCHEDULES

SCHEDULE 4Codes of practice under section 41: principles, objectives, content

I14

The online safety objectives for regulated user-to-user services are as follows—

a

a service should be designed and operated in such a way that—

i

the systems and processes for regulatory compliance and risk management are effective and proportionate to the kind and size of service,

ii

the systems and processes are appropriate to deal with the number of users of the service and its user base,

iii

United Kingdom users (including children) are made aware of, and can understand, the terms of service,

iv

there are adequate systems and processes to support United Kingdom users,

v

(in the case of a Category 1 service) users are offered options to increase their control over the content they encounter and the users they interact with,

vi

the service provides a higher standard of protection for children than for adults,

vii

the different needs of children at different ages are taken into account,

viii

there are adequate controls over access to the service by adults, and

ix

there are adequate controls over access to, and use of, the service by children, taking into account use of the service by, and impact on, children in different age groups;

b

a service should be designed and operated so as to protect individuals in the United Kingdom who are users of the service from harm, including with regard to—

i

algorithms used by the service,

ii

functionalities of the service, and

iii

other features relating to the operation of the service.