PART 8Appeals and super-complaints

CHAPTER 2Super-complaints

I1170Procedure for super-complaints

1

The Secretary of State must make regulations containing provision about procedural matters relating to complaints under section 169.

2

Such regulations may, in particular, include provision about the following matters—

a

notification to OFCOM of an intention to make a complaint under section 169;

b

the form and manner of such a complaint, including requirements for supporting evidence in relation to—

i

matters mentioned in subsections (1) and (2) of section 169, and

ii

criteria specified in regulations under subsection (3) of that section;

c

steps that OFCOM must take in relation to such a complaint, including requirements for publication of responses;

d

time limits for taking steps in relation to such a complaint (or provision about how such time limits are to be determined) including time limits in relation to the determination of—

i

whether a complaint is a complaint that is within section 169(1),

ii

where applicable, whether a complaint is admissible under section 169(2), and

iii

whether an entity is an eligible entity (see section 169(3)).

3

Before making regulations under subsection (1), the Secretary of State must consult—

a

OFCOM, and

b

such other persons as the Secretary of State considers appropriate.