PART 3Providers of regulated user-to-user services and regulated search services: duties of care

CHAPTER 7Interpretation of Part 3

I155“Regulated user-generated content”, “user-generated content”, “news publisher content”

1

This section applies for the purposes of this Part.

2

Regulated user-generated content”, in relation to a regulated user-to-user service, means user-generated content, except—

a

emails,

b

SMS messages,

c

MMS messages,

d

one-to-one live aural communications (see subsection (5)),

e

comments and reviews on provider content (see subsection (6)),

f

identifying content that accompanies content within any of paragraphs (a) to (e), and

g

news publisher content (see subsection (8)).

3

User-generated content”, in relation to a user-to-user service, means content—

a

that is—

i

generated directly on the service by a user of the service, or

ii

uploaded to or shared on the service by a user of the service, and

b

that may be encountered by another user, or other users, of the service by means of the service.

4

For the purposes of subsection (3)

a

the reference to content generated, uploaded or shared by a user includes content generated, uploaded or shared by means of software or an automated tool applied by the user;

b

a bot or other automated tool is to be regarded as a user of a service if—

i

the functions of the bot or tool include interacting with user-generated content, and

ii

the bot or tool is not controlled by or on behalf of the provider of the service.

5

One-to-one live aural communications”, in relation to a user-to-user service, means content—

a

consisting of speech or other sounds conveyed in real time between two users of the service by means of the service,

b

that is not a recording, and

c

that is not accompanied by user-generated content of any other kind, except identifying content.

6

Comments and reviews on provider content”, in relation to a user-to-user service, means content present on the service consisting of comments or reviews relating to provider content (together with any further comments on such comments or reviews).

7

In subsection (6) “provider content” means content published on a service by the provider of the service or by a person acting on behalf of the provider, including where the publication of the content is effected or controlled by means of—

a

software or an automated tool or algorithm applied by the provider or by a person acting on behalf of the provider, or

b

an automated tool or algorithm made available on the service by the provider or by a person acting on behalf of the provider.

For the purposes of subsection (6), content that is user-generated content in relation to a service is not to be regarded as provider content in relation to that service.

8

News publisher content”, in relation to a regulated user-to-user service, means any content present on the service that is within subsection (9) or (10).

9

Content is within this subsection if it was generated directly on the service by a user of the service that is a recognised news publisher.

10

Content is within this subsection if—

a

the content was uploaded to or shared on the service by a user of the service, and

b

the content either—

i

reproduces in full an article or written item that was originally published by a recognised news publisher (and is not a screenshot or photograph of that article or item or of part of it),

ii

is video or audio content that was originally published or broadcast by a recognised news publisher, and is not a clipped or edited form of such content (unless it is the recognised news publisher who has clipped or edited it), or

iii

is a link to an article or item within sub-paragraph (i) or to content within sub-paragraph (ii).

11

For the meaning of “recognised news publisher”, see section 56.

12

In this section—

  • MMS message” means a Multimedia Messaging Service message (that may include images, sounds and short videos) that may be sent between telephone numbers allocated in accordance with a national or international numbering plan;

  • SMS message” means a Short Message Service text message composed principally of letters or numbers that may be sent between telephone numbers allocated in accordance with a national or international numbering plan.