PART 3Providers of regulated user-to-user services and regulated search services: duties of care

CHAPTER 7Interpretation of Part 3

I158Restricting users’ access to content

1

This section applies for the purposes of this Part.

2

References to restricting users’ access to content, and related references, include any case where a provider takes or uses a measure which has the effect that—

a

a user is unable to access content without taking a prior step (whether or not taking that step might result in access being denied), or

b

content is temporarily hidden from a user.

3

But such references do not include any case where—

a

the effect mentioned in subsection (2) results from the voluntary use or application by a user of features, functionalities or settings which a provider includes in a service (for example, features, functionalities or settings included in compliance with the duty set out in section 15(2) or (9) (user empowerment)), or

b

access to content is controlled by another user, rather than the provider.

4

See also section 236(6).