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Part 5Regulation of estate management

Sales information requests

94Estate management: sales information requests

(1)An owner of a managed dwelling may give a sales information request to the estate manager.

(2)A “sales information request” is a document in a specified form, and given in a specified manner, setting out—

(a)that the owner is contemplating selling the dwelling,

(b)information that the owner requests from the estate manager for the purpose of the contemplated sale, and

(c)any other specified information.

(3)An owner of a managed dwelling may request information in a sales information request only if the information is specified in regulations made by the appropriate authority.

(4)The appropriate authority may specify information for the purposes of subsection (3) only if the information—

(a)relates to estate management, estate managers, estate management charges or relevant obligations, and

(b)could reasonably be expected to assist a prospective purchaser in deciding whether to purchase a dwelling.

(5)The appropriate authority may by regulations provide that a sales information request may not be given until the end of a particular period, or until another condition is met.

(6)In this section and sections 95 to 97

(a)a reference to purchasing a dwelling is a reference to becoming an owner of the dwelling, and references to selling a dwelling are to be read accordingly;

(b)sales information request” has the meaning given in subsection (2);

(c)specified” means specified in, or determined in accordance with, regulations made by the appropriate authority.

(7)A statutory instrument containing regulations under this section is subject to the negative procedure.

95Effect of sales information request

(1)An estate manager who has been given a sales information request by the owner of a managed dwelling must provide the owner with any of the information requested that is within the estate manager’s possession.

(2)The estate manager must request information from another person if—

(a)the information has been requested from the estate manager in a sales information request,

(b)the estate manager does not possess the information when the request is made, and

(c)the estate manager believes that the other person possesses the information.

(3)That person must provide the estate manager with any of the information requested that is within that person’s possession.

(4)A person (“A”) must request information from another person (“B”) if—

(a)the information has been requested from A in a request under subsection (2) or this subsection (an “onward request”),

(b)A does not possess the information when the request is made, and

(c)A believes that B possesses the information.

(5)B must provide A with any of the information requested that is within B’s possession.

(6)A person who is required to provide information under this section must do so before the end of a specified period beginning with the day on which the request for the information is made.

(7)A person who—

(a)has been given a sales information request or an onward request, and

(b)as a result of not possessing the information requested, does not provide the information before the end of a specified period beginning with the day on which the request is made,

must give the person making the request a negative response confirmation.

(8)A “negative response confirmation” is a document in a specified form, and given in a specified manner, setting out—

(a)that the person is unable to provide the information requested because it is not in the person’s possession;

(b)a description of what action the person has taken to determine whether the information is in the person’s possession;

(c)any onward requests the person has made and the persons to whom they were made;

(d)an explanation of why the person was unable to obtain the information, including details of any negative response confirmation received by the person;

(e)any other specified information.

(9)A person who is required to give a negative response confirmation must do so before the end of a specified period beginning with the day after the day on which the period referred to in subsection (7)(b) ends.

(10)The appropriate authority may by regulations—

(a)provide that an onward request may not be made until the end of a particular period, or until another condition is met;

(b)provide for how an onward request is to be made;

(c)make provision as to the period within which an onward request must be made;

(d)provide for circumstances in which a duty to comply with a sales information request or an onward request does not apply;

(e)make provision as to how information requested in a sales information request or an onward request is to be provided;

(f)make provision for circumstances in which a period specified for the purposes of subsection (6), (7) or (9) is to be extended.

(11)In this section and sections 96 and 97, “onward request” has the meaning given in subsection (4)(a).

(12)A statutory instrument containing regulations under this section is subject to the negative procedure.

96Charges for provision of information

(1)Subject to any regulations under subsection (2), a person (“P”) may charge another person for—

(a)determining whether information requested in a sales information request or an onward request is in P’s possession;

(b)providing or obtaining information under section 95.

(2)The appropriate authority may by regulations—

(a)limit the amount that may be charged under subsection (1);

(b)prohibit a charge under subsection (1) in specified circumstances or unless specified requirements are met.

(3)If an estate manager charges the owner of a managed dwelling under subsection (1), the charge—

(a)is an administration charge for the purposes of this Part, and

(b)is not to be treated as an estate management charge for the purposes of this Part.

(4)For the purposes of this Part, the costs of—

(a)determining whether information requested in a sales information request or an onward request is in a person’s possession, or

(b)providing or obtaining information under section 95,

are not to be regarded as relevant costs to be taken into account in determining the amount of any estate management charge.

(5)A statutory instrument containing regulations under this section is subject to the negative procedure.

97Enforcement of sections 95 and 96

(1)A person who makes a sales information request or an onward request (“C”) may make an application to the appropriate tribunal on the ground that another person (“D”) failed to comply with a requirement under section 95 or 96 in relation to the request.

(2)The tribunal may make one or more of the following orders—

(a)an order that D comply with the requirement before the end of a period specified by the tribunal;

(b)an order that D pay damages to C for the failure;

(c)if D charged C in excess of a limit specified in regulations under section 96(2)(a), an order that D repay the amount charged in excess of the limit to C;

(d)if D charged C in breach of regulations under section 96(2)(b), an order that D repay the amount charged to C.

(3)Damages under subsection (2)(b) may not exceed £5,000.

(4)The appropriate authority may by regulations amend the amount in subsection (3) if the appropriate authority considers it expedient to do so to reflect changes in the value of money.

(5)A statutory instrument containing regulations under this section is subject to the negative procedure.