Introductory Text
1.Citation and commencement
2.Interpretation
3.Keeping appointments
4.Account queries and requests about payment arrangements
5.Complaints about water or sewerage services
6.Notice of interruption of supply
7.Entitlement to a payment or credit where supply not duly restored
8.Notice of rights to be given to customers
9.General exclusion where customer in arrears
10.Payments not to affect other legal liabilities
11.Reference of disputes to the Director General of Water Services
Signature
Explanatory Note
