The National Health Service (Service Committees and Tribunal) (Scotland) Regulations 1992

Investigation of complaints relating to terms of service

4.—(1) Subject to the following provisions of this regulation and to regulation 9, any complaint made in accordance with regulation 3 shall be referred to the appropriate service committee for investigation.

(2) For the purposes of paragraph (1), the appropriate service committee means—

(a) in relation to a doctor, the medical service committee;

(b) in relation to a dentist, the dental service committee;

(c) in relation to an ophthalmic medical practitioner or an optician, the ophthalmic service committee; and

(d) in relation to a pharmacist, the pharmaceutical service committee.

(3) Where the name of the professional person against whom a complaint is made was, at the time of—

(a) the event; or

(b) where regulation 3(3)(b) applies, the completion of the treatment,

which gave rise to the complaint, included in the relevant list of professional persons, the complaint shall, subject to the provisions of this Part, be referred to the appropriate service committee under paragraph (1), notwithstanding that the name of the professional person has since been removed from that list.