The Personal and Occupational Pension Schemes (Pensions Ombudsman) (Procedure) Rules 1995

Representation at any hearingE+W+S

14.  At any hearing, any party to the investigation, if an individual, may conduct his case himself (with assistance from any person if he wishes) or may appear and be represented by any person whether or not legally qualified, provided that, if in any particular case there are good and sufficient reasons for doing so, the Pensions Ombudsman may refuse to permit a particular person to assist or represent the party at the hearing.