Where entitlement is not to cease
27.—(1) Entitlement to a jobseeker’s allowance shall not cease if the claimant shows, before the end of the fifth working day after the day on which he failed to comply with a notice under regulation 23 or to provide a signed declaration in accordance with regulation 24, that he had good cause for the failure.
(2) In this regulation, “working day" means any day on which the appropriate office is not closed.