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Condition 14
14.1 Where a Licensee's Subscriber has not paid the Licensee all or part of a bill for use of the Fixed Public Telephone System provided by the Licensee any measures taken by the Licensee shall:U.K.
(a)be proportionate and non-discriminatory;
(b)be published by the Licensee in accordance with paragraph 14.2;
(c)give due warning in advance of any consequent service interruption or disconnection to the Subscriber; and
(d)except in cases of fraud, persistent late payment or non-payment, ensure, as far as is technically possible, that any service interruption is confined to the service concerned.
14.2 The Licensee shall publish measures by:U.K.
(a)placing a copy of such information in a publicly accessible part of every Major Office of the Licensee in such manner and in such place that it is readily available for inspection free of charge by members of the general public during such hours as the Secretary of State may by order prescribe under section 19(4) of the Act that the register of Licences and final and provisional orders is to be open for public inspection, or in the absence of any such order having been made by the Secretary of State, during normal office hours; and
(b)sending a copy of such information or such part or parts thereof as are appropriate to any Consumer who may request such a copy.
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