The Local Government (Best Value) Performance Plans and Reviews Order 1999

Articles 1(2) and 2(f)

SCHEDULE 1 RELEVANT AUDIT COMMISSION PERFORMANCE INDICATORS PUBLISHED IN “THE PUBLICATION OF INFORMATION DIRECTION” (“THE DIRECTION”) SETTING OUT PERFORMANCE INDICATORS FOR THE FINANCIAL YEAR 1999/2000

PART I—SECTION A—DEALING WITH THE PUBLIC:

1.  Indicators 1a, 1b, 3, 4 and 5 (defined in Part II, section A of the Direction).

PART I—SECTION B—PROVIDING HOUSING ACCOMMODATION

2.—(a) Indicator 3 under the heading “Allocating and letting housing” (defined in Part II, section B of the Direction);

(b) Indicator 5 under the heading “Repairing council homes” (defined in Part II, section B of the Direction);

(c) Indicator 7 under the heading “Collecting rent” (defined in Part II, section B of the Direction);

(d) Indicator 11 under the heading “Rents and costs” (defined in Part II, section B of the Direction).

PART I—SECTION C—HOUSING THE HOMELESS

3.  Indicator 3 under the heading “Assessing homeless people” (defined in Part II, section C of the Direction).

PART I—SECTION D—REFUSE COLLECTION

4.—(a) Indicator 2a under the heading “Reliability” (defined in Part II, section D of the Direction);

(b) Indicators 3 and 4 under the heading “Waste recycling and reduction” (defined in Part II, section D of the Direction);

(c) Indicator 5 under the heading “Costs” (defined in Part II, section D of the Direction).

PART I—SECTION E—WASTE DISPOSAL

5.—(a) Indicators 1 and 2 under the heading “Waste recycling and reduction” (defined in Part II, section E of the Direction);

(b) Indicator 3 under the heading “Costs” (defined in Part II, section E of the Direction).

PART I—SECTION F—PLANNING AND LAND SEARCHES

6.—(a) Indicator 1 under the heading “Dealing with planning applications” (defined in Part II, section F of the Direction);

(b) Indicator 4 under the heading “Establishing local and unitary plans” (defined in Part II, section F of the Direction);

(c) Indicator 5 under the heading “Planning costs” (defined in Part II, section F of the Direction).

PART I—SECTION G—PAYING HOUSING BENEFIT AND COUNCIL TAX BENEFIT

7.—(a) Indicators 1 to 4 under the heading “Time taken to deal with benefit applications” (defined in Part II, section G of the Direction);

(b) Indicator 5b under the heading “Costs” (defined in Part II, section G of the Direction);

(c) Indicator 6b under the heading “Costs” (defined in Part II, section G of the Direction);

(d) Indicator 7 under the heading “Claimants satisfaction” (defined in Part II, section G of the Direction).

PART I—SECTION H—COLLECTING LOCAL TAXES:

8.  Indicators 1 and 2 under the heading “Collecting taxes” (defined in Part II, section H of the Direction).

PART I—SECTION J—LOOKING AFTER THE LOCAL ENVIRONMENT

9.  Indicator 3 under the heading “Keeping land and highways clear of litter and refuse” (defined in Part II, section J of the Direction).

PART I—SECTION K—PROVIDING EDUCATIONAL SERVICE

10.—(a) Indicators 1 to 6 under the heading “Exclusions & absences” (defined in Part II, section K of the Direction);

(b) Indicator 8 under the heading “Educational achievement” (defined in Part II, section K of the Direction);

(c) Indicator 12 under the heading “Children with special needs” (defined in Part II, section K of the Direction);

(d) Indicators 14 and 17 under the heading “Adult Education” (defined in Part II, section K of the Direction).

PART I—SECTION L—PROVIDING SOCIAL SERVICES

11.—(a) Indicators 1 and 3 under the heading “Helping people to live at home” (defined in Part II, section L of the Direction);

(b) Indicator 8 under the heading “Identifying needs and arranging services” (defined in Part II, section L of the Direction);

(c) Indicator 10(c) under the heading “Looking after Children” (defined in Part II, section L of the Direction).

PART I—SECTION M—PROVIDING A PUBLIC LIBRARY SERVICE

12.—(a) Indicator 2 under the heading “Use of libraries” (defined in Part II, section M of the Direction);

(b) Indicator 5a under the heading “Satisfaction” (defined in Part II, section M of the Direction).

PART I—SECTION N—PROVIDING POLICE SERVICES

13.—(a) Indicator 1 under the heading “Answering 999 calls” (defined in Part II, section N of the Direction);

(b) Indicator 2 under the heading “Incidents requiring immediate response” (defined in Part II, section N of the Direction);

(c) Indicators 3a and 3b under the heading “Detecting crime” (defined in Part II, section N of the Direction);

(d) Indicator 5b under the heading “Handling complaints” (defined in Part II, section N of the Direction);

(e) Indicator 8 under the heading “Public satisfaction with policing” (defined in Part II, section N of the Direction);

(f) Indicator 9 under the heading “Costs” (defined in Part II, section N of the Direction).

PART I—SECTION O—PROVIDING FIRE SERVICES

14.  Indicators 1 to 5 under the heading “Providing fire services” (defined in Part II, section O of the Direction).

PART I—SECTION P—MAINTAINING HIGHWAYS AND STREETLIGHTS

15.—(a) Indicators 1 to 4 under the heading “Maintaining roads, pavements and streetlights” (defined in Part II, section P of the Direction);

(b) Indicator 7 under the heading “Public transport” (defined in Part II, section P of the Direction).