Requests and complaintsE+W
11.—[F1(1) A prisoner may make a request or complaint to the governor or independent monitoring board relating to the prisoner’s imprisonment.]
(2) F2... The governor shall [F3consider as soon as possible] any requests and complaints that are made to him under paragraph (1).
(3) A written request or complaint under paragraph (1) may be made in confidence.
Textual Amendments
F1Rule 11(1) substituted (26.9.2011) by The Prison and Young Offender Institution (Amendment) Rules 2011 (S.I. 2011/1663), rule 1, Sch. 1 para. 1(a)
F2Words in rule 11(2) omitted (26.9.2011) by virtue of The Prison and Young Offender Institution (Amendment) Rules 2011 (S.I. 2011/1663), rule 1, Sch. 1 para. 1(b)(i)
F3Words in rule 11(2) substituted (26.9.2011) by The Prison and Young Offender Institution (Amendment) Rules 2011 (S.I. 2011/1663), rule 1, Sch. 1 para. 1(b)(ii)