http://www.legislation.gov.uk/uksi/2000/2334/schedules/made
The Consumer Protection (Distance Selling) Regulations 2000
Consumer protection
Business practice and regulation
Legislation
Pricing
King's Printer of Acts of Parliament
2013-07-11
CONSUMER PROTECTION
These Regulations implement Directive 97/7/EC of the European Parliament and the Council of 20 May 1997 (O.J. No. L144, 4.6.97, p.19) on the protection of consumers in relation to distance contracts, with the exception of Article 10.
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 2
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 4
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 5
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 6
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 7
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 8
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 9
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 10
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 11
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 12
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 13
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 14
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 15
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 16
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 17
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 18
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 19
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 20
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 21
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 22
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 23
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 24
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 25
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 27
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 28
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 29
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 2
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 3
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 4
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 5
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 6
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 7
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 8
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 9
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 10
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 11
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 12
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 1
para. 13
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
para. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
para. 2
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
para. 3
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
para. 4
The Consumer Protection (Distance Selling) Regulations 2000
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3(1)
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(2)(a)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3(1)
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(2)(b)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26(1)(b)
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(3)(a)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26(2)
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(3)(a)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26(1)(c)
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(3)(b)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26A
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(4)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26A heading
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(4)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 27
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(5)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 28
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(6)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 28 heading
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(6)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 29
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(7)(a)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 29
The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014
Sch. 1
para. 28(7)(b)
art. 3
art.001(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3(1)
The Financial Services (Distance Marketing) Regulations 2004
reg. 25(2)(a)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3(1)
The Financial Services (Distance Marketing) Regulations 2004
reg. 25(2)(b)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3(1)
The Financial Services (Distance Marketing) Regulations 2004
reg. 25(2)(c)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 5(1)(c)
The Financial Services (Distance Marketing) Regulations 2004
reg. 25(3)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 6(4)
(5)
The Financial Services (Distance Marketing) Regulations 2004
reg. 25(4)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
The Financial Services (Distance Marketing) Regulations 2004
reg. 25(5)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
para. 4
The Life Assurance Consolidation Directive (Consequential Amendments) Regulations 2004
reg. 15(2)(a)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
Sch. 2
para. 4
The Life Assurance Consolidation Directive (Consequential Amendments) Regulations 2004
reg. 15(2)(b)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 3
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(2)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26(1)(a)
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(3)(a)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26(1)(c) and word
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(3)(b)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 26A
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(4)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 27(1)
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(5)(a)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 27(2)
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(5)(b)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 28
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(6)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 29(2)
The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013
art. 11(7)
art. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
Regulations
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
reg. 2(a)
reg. 6
reg. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg 8
The Consumer Protection (Distance Selling)(Amendment) Regulations 2005
reg 2
Schedule
para 1(1)
para 1(2)(a)
(3)
The Consumer Protection (Distance Selling) Regulations 2000
reg 8
The Consumer Protection (Distance Selling)(Amendment) Regulations 2005
reg 2
Schedule
para 1(1)
para 1(2)(b)
The Consumer Protection (Distance Selling) Regulations 2000
regs 12
13
The Consumer Protection (Distance Selling)(Amendment) Regulations 2005
reg 2
Schedule
paras 2(1)
paras 2(2)(a)
paras 2(3)
paras 2(4)
3
The Consumer Protection (Distance Selling) Regulations 2000
reg 12
The Consumer Protection (Distance Selling)(Amendment) Regulations 2005
reg 2
Schedule
para 2(1)
para 2(2)(b)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 24(7)(b)
The Regulatory Reform (Unsolicited Goods and Services Act 1971) (Directory Entries and Demands for Payment) Order 2005
art. 4(a)
art. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 24(7)(b)
The Regulatory Reform (Unsolicited Goods and Services Act 1971) (Directory Entries and Demands for Payment) Order 2005
art. 4(b)
art. 1(1)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 24(4)
(5)
The Consumer Protection from Unfair Trading Regulations 2008
Sch. 2
para. 96
Sch. 4
Pt. 2
reg. 28(2)
(3)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 24(7)
(8)
The Consumer Protection from Unfair Trading Regulations 2008
Sch. 2
para. 96
Sch. 4
Pt. 2
reg. 28(2)
(3)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 24(9)
The Consumer Protection from Unfair Trading Regulations 2008
Sch. 2
para. 96
Sch. 4
Pt. 2
reg. 28(2)
(3)
reg. 1
The Consumer Protection (Distance Selling) Regulations 2000
reg. 6(1)
The Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010
Sch. 6
para. 6
Sch. 7
para. 4
reg. 1(2)
The Consumer Protection (Distance Selling) Regulations 2000
reg. 21
The Payment Services Regulations 2009
Sch. 6
para. 3
reg. 1(2)(c)
SCHEDULE 1Indicative list of means of distance communication
Regulation 3
1
Unaddressed printed matter.
2
Addressed printed matter.
3
Letter.
4
Press advertising with order form.
5
Catalogue.
6
Telephone with human intervention.
7
Telephone without human intervention (automatic calling machine, audiotext).
8
Radio.
9
Videophone (telephone with screen).
10
Videotext (microcomputer and television screen) with keyboard or touch screen.
11
Electronic mail.
12
Facsimile machine (fax).
13
Television (teleshopping).
SCHEDULE 2Non-exhaustive list of financial services
Regulation 5(1)(c)
1
Investment services.
2
Insurance and reinsurance operations.
3
Banking services.
4
Services relating to dealings in futures or options.
Such services include in particular:
investment services referred to in the Annex to Directive 93/22/EEC14; services of collective investment undertakings;
services covered by the activities subject to mutual recognition referred to in the Annex to Directive 89/846/EEC15;
operations covered by the insurance and reinsurance activities referred to in:
Article 1 of Directive 73/239/EEC16;
the Annex to Directive 79/267/EEC17;
Directive 64/225/EEC18;