PART VE+W MANAGEMENT

Review of quality of careE+W

23.—(1) The registered person shall establish and maintain a system for—

(a)reviewing at appropriate intervals; and

(b)improving,

the quality of care provided at the residential family centre.

[F1(1A) The system referred to in paragraph (1) must provide for adequate consideration of matters raised under regulation 18 by persons working at the residential family centre.]

(2) The registered person shall supply to the [F2Chief Inspector] a report in respect of any review conducted by him for the purposes of paragraph (1), and make a copy of the report available to residents.

(3) The system referred to in paragraph (1) shall provide for consultation with residents.