1.—(1) This Order may be cited as the Financial Services and Markets Act 2000 (Transitional Provisions) (Complaints Relating to General Insurance and Mortgages) Order 2004.
(2) This Order comes into force—
(a)in so far as it relates to a complaint relating to an activity to which, immediately before 31st October 2004, the MCAS Scheme applied, on 31st October 2004;
(b)for all other purposes, on 14th January 2005.
(3) In this Order—
“the Act” means the Financial Services and Markets Act 2000;
“former scheme” means the GISC Facility or, as the case may be, the MCAS Scheme;
“GISC Facility” means the Dispute Resolution Facility established by the General Insurance Standards Council;
“MCAS Scheme” means the Mortgage Code Arbitration Scheme;
“new scheme” means the ombudsman scheme provided for by Part 16 of the Act (the ombudsman service);
“relevant commencement date” means—
in relation to a complaint which relates to an activity to which, immediately before 14th January 2005, the GISC Facility applied, the beginning of 14th January 2005;
in relation to a complaint which relates to an activity to which, immediately before 31st October 2004, the MCAS Scheme applied, the beginning of 31st October 2004.