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32.—(1) The contractor shall ensure that a full, accurate and contemporaneous record is kept in the patient record in respect of the care and treatment given to each patient under the contract, including treatment given to a patient who is referred to the contractor.
(2) The patient record may be kept in electronic form.
(3) The patient record shall include details of any private services (to the extent that they are provided with services under the contract) and shall be kept with—
(a)a copy of any treatment plan or referral treatment plan given to the patient pursuant to paragraph 2 of Schedule 1 (referral services) or paragraph 7 of this Schedule;
(b)all radiographs, photographs and study casts taken or obtained by it as part of the services provided to that patient;
(c)where an orthodontic course of treatment has been provided to a patient, a copy of the orthodontic treatment plan;
(d)where information is to be submitted to [F1NHS England] in accordance with paragraph 38 and that information is submitted electronically—
(i)the written declaration form in respect of exemption under paragraph 1(1) of Schedule 12ZA to the Act duly made and completed in accordance [F2with] regulations made under section 79 of, and paragraph 7(a) to, Schedule 12ZA to that Act; and
(ii)a note of the evidence in support of that declaration; and
(e)the statement concerning any custom-made devices provided by any person as a consequence of regulation 15 of the Medical Devices Regulations 2002 M1 (procedures for custom-made devices) in respect of services being provided to that patient.
(4) The patient record and the items referred to in sub-paragraph (3) shall be retained for a period of 2 years beginning with—
(a)the date on which—
(i)a course of treatment or orthodontic course of treatment is terminated; or
(ii)a course of treatment or an orthodontic course of treatment is completed; or
(b)in respect of courses of treatment or orthodontic courses of treatment not falling within paragraph (a)(i) or (ii) the date by which no more services can be provided as part of that course of treatment or orthodontic course of treatment by virtue of paragraph 5(4)(b) of Schedule 1 (orthodontic course of treatment) or paragraph 6(4)(b) of this Schedule.
(5) Nothing in this paragraph shall affect any property right which the contractor may have in relation to the records, radiographs, photographs and study models referred to in this paragraph.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F2Word in Sch. 3 para. 32(3)(d)(i) inserted (1.4.2013) by The National Health Service (Primary Dental Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013 (S.I. 2013/364), regs. 1(1), 19(14)(b) (with Sch. 1)
Marginal Citations
33. The contractor shall nominate a person with responsibility for practices and procedures relating to the confidentiality of personal data held by it.
34.—(1) The contractor shall ensure that there is displayed in a prominent position in its practice premises, in a part to which patients have access—
(a)in respect of its practice based quality assurance system referred to in paragraph 80, a written statement relating to its commitment to the matters referred to in paragraph 80(4);
(b)such information relating to NHS Charges as is supplied by [F1NHS England] for the purposes of providing information to patients; and
(c)information about the complaints procedure which it operates in accordance with Part 6, giving the name and title of the person nominated by the contractor in accordance with paragraph 50(2)(a).
(2) The contractor shall—
(a)compile a document (in this paragraph called a “patient information leaflet”) which shall include the information specified in Schedule 4;
(b)review its patient information leaflet at least once in every period of 12 months and make any amendments necessary to maintain its accuracy; and
(c)make available a copy of the leaflet, and any subsequent updates, to its patients and prospective patients.
(3) The requirements in sub-paragraph (2) do not apply to any contractor to the extent that it provides services to persons detained in prison.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
34A.—(1) The contractor must ensure that a comprehensive and accurate profile in respect of its practice is provided to NHS England for the purpose of display on the NHS.uk website.
(2) The contractor must review the information contained in the profile referred to in paragraph (1) at least once in every period of 90 days from the date the profile is provided in accordance with paragraph (1).
(3) If, on such a review, it appears to the contractor that any of that information is inaccurate or incomplete, the contractor must provide NHS England with an updated profile in respect of its practice.]
Textual Amendments
35.—(1) The contractor shall, at the request of [F1NHS England]—
(a)produce to [F1NHS England] or to a person authorised in writing by [F1NHS England] in such format, and at such intervals or within such period, as [F1NHS England] specifies; or
(b)allow [F1NHS England], or a person authorised in writing by it to access,
the information specified in paragraph (2).
(2) The information specified for the purposes of sub-paragraph (1) is—
(a)any information which is reasonably required by [F1NHS England] for the purposes of or, in connection with, the contract; and
(b)any other information which is reasonably required in connection with [F1NHS England’s] functions,
and includes the contractor's patient records.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F436. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Textual Amendments
F4Sch. 3 para. 36 omitted (1.4.2008) by virtue of The Local Involvement Networks Regulations 2008 (S.I. 2008/528), reg. 1(2), Sch. para. 9(a)
37.—(1) The contractor shall, subject to sub-paragraphs (2) and (3), sufficiently answer any inquiries whether oral or in writing from [F1NHS England] concerning—
(a)any prescription form issued by a prescriber;
(b)the considerations by reference to which prescribers issue such forms;
(c)the referral by or on behalf of the contractor of any patient for any other services provided under the Act; or
(d)the considerations by which the contractor makes such referrals or provides for them to be made on its behalf.
(2) An inquiry referred to in sub-paragraph (1) may only be made for the purpose either of obtaining information to assist [F1NHS England] to discharge its functions or of assisting the contractor in the discharge of its obligations under the contract.
(3) The contractor shall not be obliged to answer any inquiry referred to in sub-paragraph (1) unless it is made—
(a)in the case of sub-paragraph (1)(a) or (1)(b), by an appropriately qualified health care professional; or
(b)in the case of sub-paragraph (1)(c) or (1)(d), by an appropriately qualified dental practitioner,
appointed in either case by [F1NHS England] to assist it in the exercise of its functions under this paragraph and that person produces, on request, written evidence that he is authorised by [F1NHS England] to make such inquiry on its behalf.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
38.—(1) The contractor shall, within two months of the date upon which—
(a)it completes a course of treatment in respect of mandatory or additional services;
(b)it completes a case assessment in respect of an orthodontic course of treatment that does not lead to a course of treatment;
(c)it provides an orthodontic appliance following a case assessment in respect of orthodontic treatment;
(d)it completes a course of treatment in respect of orthodontic treatment;
(e)a course of treatment in respect of mandatory services or additional services or orthodontic course of treatment is terminated; or
(f)in respect of courses not falling within sub-paragraph (d) or (e), no more services can be provided by virtue of paragraph 5(4)(b) of Schedule 1 (orthodontic course of treatment) or paragraph 6(4)(b) of this Schedule,
[F5subject to sub-paragraph (4), send to [F1NHS England] by means of electronic submission], the information specified in sub-paragraph (2).
(2) The information referred to in sub-paragraph (1) comprise of—
(a)details of the patient to whom it provides services;
(b)details of the services provided (including any appliances provided) to that patient;
(c)details of any NHS Charge payable (and paid) by that patient; and
[F6(d) in the case of a patient who is exempt from NHS Charges, the information required under sub-paragraph (3).]
[F7(3) In the case of a patient who is exempt from NHS Charges, the contractor must provide [F1NHS England] (or a person authorised on [F1NHS England's] behalf) with—
(a)such details of that exemption as [F1NHS England] may reasonably request; and
(b)the written declaration.
(4) [F1NHS England] may accept submission of the information mentioned in sub-paragraph (2) in paper form in such exceptional circumstances as [F1NHS England] may reasonably determine.
(5) In this paragraph, “electronic submission” means the submission of information electronically via a computer system approved by [F1NHS England].]
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F5Words in Sch. 3 para. 38(1) substituted (1.5.2019) by The National Health Service (Primary Dental Services and General Ophthalmic Services) (Amendment) Regulations 2017 (S.I. 2017/1056), regs. 1(3), 2(3)(a) (with reg. 3)
F6Sch. 3 para. 38(2)(d) substituted (1.5.2019) by The National Health Service (Primary Dental Services and General Ophthalmic Services) (Amendment) Regulations 2017 (S.I. 2017/1056), regs. 1(3), 2(3)(b) (with reg. 3)
F7Sch. 3 para. 38(3)-(5) inserted (1.5.2019) by The National Health Service (Primary Dental Services and General Ophthalmic Services) (Amendment) Regulations 2017 (S.I. 2017/1056), regs. 1(3), 2(3)(c) (with reg. 3)
39.—(1) [F1NHS England] shall provide to the contractor an annual report relating to the contract which shall contain the same categories of information for all persons who hold contracts [F8with [F1NHS England]].
(2) Once [F1NHS England] has provided the report referred to in sub-paragraph (1), [F1NHS England] shall arrange with the contractor an annual review of its performance in relation to the contract.
(3) [F1NHS England] shall prepare a draft record of the review referred to in sub-paragraph (2) for comment by the contractor and, having regard to such comments, shall produce a final written record of the review.
(4) A copy of the final record referred to in sub-paragraph (3) shall be sent to the contractor.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F8Words in Sch. 3 para. 39(1) substituted (1.4.2013) by The National Health Service (Primary Dental Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013 (S.I. 2013/364), regs. 1(1), 19(19)(a)(ii) (with Sch. 1)
40.—(1) In addition to any requirements of notification elsewhere in the Regulations, the contractor shall notify [F1NHS England] in writing, as soon as reasonably practicable, of—
(a)any serious incident that in the reasonable opinion of the contractor affects or is likely to affect the contractor's performance of its obligations under the contract; or
(b)any circumstances which give rise to [F1NHS England’s] right to terminate the contract under paragraph 70 or 71(1).
(2) The contractor shall, unless it is impracticable for it to do so, notify [F1NHS England] in writing within 28 days of any occurrence requiring a change in the information about it published by [F1NHS England] in accordance with regulations made under section 16CA(3) of the Act M2 (primary dental services).
(3) The contractor shall give notice in writing to [F1NHS England] when a dental practitioner who is performing or will perform services under the contract (as the case may be)—
(a)leaves the contractor, and the date upon which he left; or
(b)is employed or engaged by the contractor,
which shall include the name of the dental practitioner who has left, or who has been employed or engaged, together with his professional registration number.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M2Section 16CA was inserted into the Act by section 170 of the 2003 Act.
41. A contractor which is a dental corporation shall give notice in writing to [F1NHS England] forthwith when—
(a)it passes a resolution or a court of competent jurisdiction makes an order that the contractor be wound up;
(b)circumstances arise which might entitle a creditor or a court to appoint a receiver, administrator or administrative receiver for the contractor;
(c)circumstances arise which would enable the court to make a winding up order in respect of the contractor; or
(d)the contractor is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 M3 (definition of inability to pay debts).
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
42.—(1) A contractor which is a partnership shall give notice in writing to [F1NHS England] forthwith when—
(a)a partner leaves or informs his partners that he intends to leave the partnership, and the date upon which he left or will leave the partnership; or
(b)a new partner joins the partnership.
(2) A notice under sub-paragraph (1)(b) shall—
(a)state the date that the new partner joined the partnership;
(b)confirm that the new partner is a dental practitioner, or that he satisfies the conditions specified in section 28M(2)(b) of the Act;
(c)confirm that the new partner meets the conditions imposed by regulation 4 (general conditions relating to all contracts); and
(d)state whether the new partner is a general or a limited partner.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
42B.—(1) Where a limited liability partnership is a party to a contract it shall give notice to [F1NHS England] forthwith when—
(a)it passes a resolution or a court of competent jurisdiction makes an order that the contractor be wound up;
(b)circumstances arise which might entitle a creditor or a court to appoint a receiver, administrator or administrative receiver for the contractor;
(c)circumstances arise which would enable the court to make a winding up order in respect of the contractor;
(d)the contractor is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 (definition of inability to pay debts); and
(e)any membership changes are notified in accordance with section 9 of the Limited Liability Partnership Act 2000 (registration of membership changes) to the registrar (within the meaning of that Act) in relation to a person who becomes or ceases to be a member or designated member (within the meaning of that Act) and the notice must specify the date on which that person becomes or ceases to be a member or designated member (as the case may be).
(2) A notice under sub-paragraph (e) must confirm—
(a)that any new member joining the partnership meets the conditions imposed by regulation 4 (general prescribed conditions relating to all contracts); and
(b)following the membership changes, the partnership continues to satisfy the conditions in section 102(2A) of the 2006 Act.]
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F9Sch. 3 para. 42B inserted (1.4.2013) by The National Health Service (Primary Dental Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013 (S.I. 2013/364), regs. 1(1), 19(23) (with Sch. 1)
43. Where the contract is varied in accordance with Part 9 of this Schedule and, as a result of that variation there is to be a change in the range of services provided by the contractor, the contractor shall ensure that there is displayed in a prominent position in its practice premises, in a part to which patients have access, written details of that change.
43A. [F11Where the contractor has elected to enter into a prototype agreement, apart from CDS prototype contractors, the contractor shall]—
(a)send to [F1NHS England] details of any private treatment provided to a capitated patient attending the practice, in electronic form, whether or not this treatment is associated with services that are provided under the prototype agreement; and
(b)provide all patients attending for treatment at its practice with a privacy notice in a form approved by [F1NHS England] notifying them of the obligation referred to in sub-paragraph (a).]
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F10Sch. 3 para. 43A inserted (1.11.2015) by The National Health Service (Primary Dental Services) (Miscellaneous Amendments) (No. 2) Regulations 2015 (S.I. 2015/1728), regs. 1(1), 9
44.—(1) Subject to—
(a)the conditions in sub-paragraph (2); and
(b)sub-paragraph (3),
the contractor shall allow persons authorised in writing by [F1NHS England] to enter and inspect the practice premises at any reasonable time.
(2) The conditions referred to in sub-paragraph (1) are that—
(a)reasonable notice of the intended entry has been given;
(b)written evidence of the authority of the person seeking entry is produced to the contractor on request; and
(c)entry is not made to any premises or part of the premises used as residential accommodation without the consent of the resident.
(3) Where the contractor is providing services under the contract in a prison, the contractor shall not be obliged to comply with sub-paragraph (1), or paragraphF12... 46, if—
(a)the contractor has used its best endeavours to allow [F1NHS England] F13...or the [F14Care Quality Commission] (as the case may be) to enter and inspect the practice premises; but
(b)entry and inspection has been prevented by the prison authorities despite the contractor's best endeavours.
(4) In this paragraph “practice premises” includes a mobile surgery.
Textual Amendments
F1Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F12Words in Sch. 3 para. 44(3) omitted (1.4.2008) by virtue of The Local Involvement Networks Regulations 2008 (S.I. 2008/528), reg. 1(2), Sch. para. 9(b)(i)
F13Words in Sch. 3 para. 44(3)(a) omitted (1.4.2008) by virtue of The Local Involvement Networks Regulations 2008 (S.I. 2008/528), reg. 1(2), Sch. para. 9(b)(ii)
F14Words in Sch. 3 para. 44(3)(a) substituted (1.4.2009) by The Health and Social Care Act 2008 (Commencement No.9, Consequential Amendments and Transitory, Transitional and Saving Provisions) Order 2009 (S.I. 2009/462), art. 1(4), Sch. 5 para. 17(a)
F1545. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Textual Amendments
F15Sch. 3 para. 45 omitted (1.4.2008) by virtue of The Local Involvement Networks Regulations 2008 (S.I. 2008/528), reg. 1(2), Sch. para. 9(c)
46. [F17Subject to paragraph 44(3), the contractor shall allow persons authorised by the Care Quality Commission to enter and inspect the premises in accordance with section 62 of the Health and Social Care Act 2008 (entry and inspection).]]
Textual Amendments
F16Sch. 3 para. 46 and heading substituted (1.4.2009) by The Health and Social Care Act 2008 (Commencement No.9, Consequential Amendments and Transitory, Transitional and Saving Provisions) Order 2009 (S.I. 2009/462), art. 1(4), Sch. 5 para. 17(b)
F17Sch. 3 para. 46 substituted (1.10.2010) by The Health and Social Care Act 2008 (Miscellaneous Consequential Amendments) Order 2010 (S.I. 2010/1881), arts. 1(1), 18
46A. The contractor must comply with the requirement to allow an authorised representative to enter and view premises and observe the carrying-on of activities on those premises in accordance with regulations made under section 225 (duties of services- providers to allow entry by Local Healthwatch organisations or contractors) of the Local Government and Public Involvement Health Act 2007.]
Textual Amendments
F18Sch. 3 para. 46A substituted (1.4.2013) by The National Health Service (Primary Dental Services) (Miscellaneous Amendments and Transitional Provisions) Regulations 2013 (S.I. 2013/364), regs. 1(1), 19(25) (with Sch. 1)