[F1Friends and Family TestE+W
This section has no associated Explanatory Memorandum
5A.—(1) The contractor must give all patients who use the contractor's practice the opportunity to provide feedback about the service received from the practice through the Friends and Family Test.
(2) The contractor must—
(a)report the results of completed Friends and Family Tests to the Board; and
(b)publish the results of such completed tests,
in the manner approved by the Board.
(3) In this paragraph, “Friends and Family Test” means the arrangements that the contractor is required by the Board to implement to enable its patients to provide anonymous feedback about the patient experience at the contractor’s practice.]
Textual Amendments