F1SCHEDULE 11Electronic Communication
PART 2Electronic Communication – General Provisions
Conditions for the use of electronic communication2
1
The relevant authority may use an electronic communication in connection with claims for, and awards of, benefit under these Regulations.
2
A person other than the relevant authority may use an electronic communication in connection with the matters referred to in sub-paragraph (1) if the conditions specified in sub-paragraphs (3) to (6) are satisfied.
3
The first condition is that the person is for the time being permitted to use an electronic communication by an authorisation given by means of a direction of the Chief Executive of the relevant authority.
4
The second condition is that the person uses an approved method of—
a
authenticating the identity of the sender of the communication;
b
electronic communication;
c
authenticating any claim or notice delivered by means of an electronic communication; and
d
subject to sub-paragraph (7), submitting to the relevant authority any claim, certificate, notice, information or evidence.
5
The third condition is that any claim, certificate, notice, information or evidence sent by means of an electronic communication is in a form approved for the purposes of this Schedule.
6
The fourth condition is that the person maintains such records in written or electronic form as may be specified in a direction given by the Chief Executive of the relevant authority.
7
Where the person uses any method other than the method approved of submitting any claim, certificate, notice, information or evidence, that claim, certificate, notice, information or evidence shall be treated as not having been submitted.
8
In this paragraph “approved” means approved by means of a direction given by the Chief Executive of the relevant authority for the purposes of this Schedule.
Use of intermediaries3
The relevant authority may use intermediaries in connection with—
a
the delivery of any claim, certificate, notice, information or evidence by means of an electronic communication; and
b
the authentication or security of anything transmitted by such means,
and may require other persons to use intermediaries in connection with those matters.
Sch. 11 inserted (20.12.2006) by The Housing Benefit and Council Tax Benefit (Electronic Communications) Order 2006 (S.I. 2006/2968), arts. 1, 2(5), Sch.