Duty to notify changes of circumstances
69.—(1) Subject to paragraphs [F1(3), (6) [F2, (7) and (9)]], if at any time between the making of a claim and a decision being made on it, or during the award of housing benefit, there is a change of circumstances which the claimant, or any person by whom or on whose behalf sums payable by way of housing benefit are receivable, might reasonably be expected to know might affect the claimant's right to, the amount of or the receipt of housing benefit, that person shall be under a duty to notify that change of circumstances by giving notice F3... to the designated office
[F4(a)in writing; or
(b)by telephone—
(i)where the relevant authority has published a telephone number for that purpose or for the purposes of regulation 64 (time and manner in which claims are to be made) unless the authority determines that in any particular case or class of case notification may not be given by telephone; or
(ii)in any case or class of case where the relevant authority determines that notice may be given by telephone; or
(c)by any other means which the relevant authority agrees to accept in any particular case.]
F5(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(3) The duty imposed on a person by paragraph (1) does not extend to changes—
(a)in the amount of rent payable to a housing authority;
(b)in the age of the claimant or that of any member of his family or of any non-dependants;
(c)in these Regulations.
(4) Notwithstanding paragraph (3)(b) a claimant shall be required by paragraph (1) to notify the designated office of any change in the composition of his family arising from the fact that a person who was a member of his family is now no longer such a person because he ceases to be a child or young person.
F6(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(6) A person on housing benefit who is also on state pension credit must report—
(a)changes to his tenancy, but not changes in the amount of rent payable to a housing authority;
(b)changes affecting the residence or income of any non-dependant normally residing with the claimant or with whom the claimant normally resides;
(c)any absence from the dwelling which exceeds or is likely to exceed 13 weeks.
(7) In addition to the changes required to be reported under paragraph (6) a person whose state pension credit comprises only a savings credit must also report—
(a)changes affecting a child living with him which may result in a change in the amount of housing benefit payable in his case, but not changes in the age of the child;
F7(b). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(c)any change in the amount of the claimant's capital to be taken into account which does or may take the amount of his capital to more than £16,000;
(d)any change in the income or capital of—
(i)a non-dependant whose income and capital are treated as belonging to the claimant in accordance with regulation 24 (circumstances in which income of a non-dependant is to be treated as claimant's); or
(ii)a person to whom regulation 27(4)(e) refers,
and whether such a person or, as the case may be, non-dependant stops living or begins or resumes living with the claimant.
(8) A person who is on housing benefit and on state pension credit need only report to the designated office the changes specified in paragraphs (6) and (7).
[F8(9) Where—
(a)the claimant or the claimant’s partner is in receipt of jobseeker’s allowance;
(b)the change of circumstance is that the claimant or the claimant’s partner starts employment; and
(c)as a result of that change of circumstance either entitlement to that benefit will end or the amount of that benefit will be reduced,
the claimant may discharge the duty in paragraph (1) by notifying the change of circumstance by telephoning the appropriate DWP office if a telephone number has been provided for that purpose.]
Textual Amendments
F1Words in reg. 69(1) substituted (1.10.2008) by Housing Benefit and Council Tax Benefit (Amendment) Regulations 2008 (S.I. 2008/2299), regs. 1, 3(8)(a)
F2Words in reg. 69(1) substituted (22.12.2008) by Housing Benefit and Council Tax Benefit (Amendment) (No.3) Regulations 2008 (S.I. 2008/2987), regs. 1, 3(4)(a)
F3Words in reg. 69(1) omitted (20.12.2006) by virtue of The Housing Benefit and Council Tax Benefit (Amendment) (No. 2) Regulations 2006 (S.I. 2006/2967), regs. 1, 3(4)(a)
F4Reg. 69(1)(a)(b)(c) substituted for reg. 69(1)(a)(b) (1.11.2010) by The Housing Benefit and Council Tax Benefit (Miscellaneous Amendments) Regulations 2010 (S.I. 2010/2449), regs. 1(2), 3(5)
F5Reg. 69(2) omitted (1.10.2008) by virtue of Housing Benefit and Council Tax Benefit (Amendment) Regulations 2008 (S.I. 2008/2299), regs. 1, 3(8)(b)
F6Reg. 69(5) omitted (1.10.2008) by virtue of Housing Benefit and Council Tax Benefit (Amendment) Regulations 2008 (S.I. 2008/2299), regs. 1, 3(8)(b)
F7Reg. 69(7)(b) omitted by SI 2005/2502 reg. 2(14) (as amended) (3.4.2006) by virtue of The Housing Benefit and Council Tax Benefit (Consequential Provisions) Regulations 2006 (S.I. 2006/217), reg. 1(1), Sch. 2 para. 27(14) (with regs. 2, 3, Sch. 3, Sch. 4)
F8Reg. 69(9) added (22.12.2008) by Housing Benefit and Council Tax Benefit (Amendment) (No.3) Regulations 2008 (S.I. 2008/2987), regs. 1, 3(4)(b)