http://www.legislation.gov.uk/uksi/2008/1713/contents/made
The Estate Agents (Redress Scheme) (Penalty Charge) Regulations 2008
Business practice and regulation
Regulation and deregulation
en
King's Printer of Acts of Parliament
2011-07-04
ESTATE AGENTS
These Regulations specify that the penalty charge that may be imposed on a person who has engaged (or is engaging) in estate agency work in the United Kingdom in relation to residential property in breach of the requirement under the Estate Agents (Redress Scheme) Order 2008 (S.I. 2008/1712) to belong to an approved redress scheme shall be £1000. “Estate agency work” is defined in section 1 of the Estate Agents Act 1979 and “residential property” is defined in section 23C of that Act. Details of every approved redress scheme are available on the Office of Fair Trading website (www.oft.gov.uk).