Amendment of regulation 6 of the Complaints Regulations
This section has no associated Explanatory Memorandum
3. In regulation 6 of the Complaints Regulations (duty to handle complaints), after paragraph (1), insert—
“(1A) This regulation also applies to a complaint made on or after 1st September 2009 in accordance with these Regulations to a local authority where—
(a)the local authority has made arrangements with a person for the discharge of a relevant function; and
(b)the complaint relates to the discharge of, or the failure to discharge, a relevant function under those arrangements.
(1B) In paragraph (1A), “relevant function” means—
(a)any of the local authority’s social services functions; or
(b)any function to be discharged by the local authority under arrangements specified in paragraph (1)(a)(ii).”.