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The Warm Home Discount Regulations 2011

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Provision of rebate to core group customers

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7.—(1) A scheme electricity supplier which is given a notice under regulation 6(1) must, subject to regulation 8, provide the prescribed rebate in accordance with this regulation to each person specified in the notice who—

(a)is a domestic customer of the supplier; or

(b)has previously been a domestic customer of the supplier, if during the scheme year in which the notice is given the supplier has informed the Secretary of State that the person is a domestic customer of the supplier.

(2) A “core group customer”, in relation to a scheme electricity supplier, is a person specified in a notice given to that supplier under regulation 6(1) who falls within sub-paragraph (a) or (b) of paragraph (1).

(3) A scheme electricity supplier must provide the prescribed rebate to a core group customer by—

(a)crediting to the customer’s electricity account an amount as a result of which the amount (including Value Added Tax) charged to the customer is reduced by the amount of the prescribed rebate;

(b)tendering payment of the amount of the prescribed rebate to the customer; or

(c)providing a customer who pre-pays for electricity with credit in the amount of the prescribed rebate against the cost (including Value Added Tax) of future electricity use.

(4) The date on which the prescribed rebate is provided to a core group customer is the date on which the scheme electricity supplier complies with paragraph (3).

(5) A scheme electricity supplier which provides the prescribed rebate to a core group customer must—

(a)specify on the customer’s bill; or

(b)otherwise notify the customer in writing,

that the customer has been given a rebate under the Warm Home Discount scheme.

(6) If a notice under regulation 6(1) is given to a scheme electricity supplier on or before 1st March in a scheme year, the scheme electricity supplier must provide the prescribed rebate to the core group customers specified in the notice by 31st March in that scheme year.

(7) If a notice is given after 1st March in a scheme year—

(a)the scheme electricity supplier must provide the prescribed rebate to the core group customers specified in the notice within 30 days; and

(b)the prescribed rebate is to be treated as being provided in the scheme year in which the notice is given.

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