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The Council Tax Reduction Schemes (Prescribed Requirements) (England) Regulations 2012
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PART 2Appeals
Procedure by which a person may appeal against certain decisions of the authority
8.—(1) A person who is aggrieved by a decision of an authority which affects—
(a)the person’s entitlement to a reduction under its scheme, or
(b)the amount of any reduction to which that person is entitled,
may serve a written notice on that authority stating the matter by which, and the grounds on which, he is aggrieved.
(2) The authority must—
(a)consider the matter to which the notice relates;
(b)notify the aggrieved person in writing—
(i)that the ground is not well founded, giving reasons for that belief; or
(ii)that steps have been taken to deal with the grievance, stating the steps taken.
(3) Where, following notification under sub-paragraph (2)(b)(i) or (ii), the person is still aggrieved, or if the authority fails to notify the person aggrieved in accordance with sub-paragraph (2)(b) within two months of the service of his notice, he may appeal to a valuation tribunal under section 16 of the 1992 Act.
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