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8. A person who is aggrieved by a decision of the authority which affects—
(a)the person’s entitlement to a reduction under this scheme, or
(b)the amount of any reduction under this scheme,
may serve a written notice on the authority stating the matter by which, and the grounds on which, he is aggrieved.
9. The authority must—
(a)consider the matter to which the notice relates;
(b)notify the aggrieved person in writing—
(i)that the ground is not well founded, giving reasons for that belief; or
(ii)that steps have been taken to deal with the grievance, stating the steps taken.
10. Where, following notification under paragraph 9(b)(i) or (ii), the person is still aggrieved, or if the authority fails to notify the person aggrieved in accordance with paragraph 9(b) within two months of the service of his notice, he may appeal to a valuation tribunal under section 16 of the 1992 Act.
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