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43.—(1) Where, before the relevant date—
(a)a person requires an elective referral;
(b)that person has not yet seen a clinically appropriate secondary care provider as a result of the referral; and
(c)that person had not been offered the choice of any clinically appropriate secondary care provider in relation to that referral,
the relevant body that has responsibility for that person on and after the relevant date must comply with paragraph (2).
(2) The relevant body must ensure that, in respect of a person falling within paragraph (1), it complies with directions 2 to 4 of the Choice Directions in respect of the person as if—
(a)the Choice Directions continued in force on and after the relevant date in respect of that person;
(b)references to “Primary Care Trust” in those directions, and any relevant guidance referred to in those directions, were a reference to the relevant body that has responsibility for that person; and
(c)references to “secondary care provider” were references to “health service provider” within the meaning of these Regulations.
(3) Where—
(a)a person—
(i)makes a complaint to a Primary Care Trust before the relevant date in accordance with a complaints procedure published pursuant to direction 7 of the Choice Directions, and
(ii)that complaint has not been resolved in accordance with that published procedure before the relevant date; or
(b)a person makes a complaint to a relevant body on or after the relevant date in respect of failure before that date to ensure that choice is offered pursuant to direction 2 of the Choice Directions, or failure to publicise or promote such choice in accordance with direction 6 of those Directions,
the relevant body that has responsibility for that person on and after the relevant date must comply with paragraph (4).
(4) The relevant body must ensure that, in respect of a person who makes a complaint falling within paragraph (3)(a) or (b), it deals with the complaint in accordance with the procedures published pursuant to direction 7 of the Choice Directions by the Primary Care Trust that previously had responsibility for that person.
(5) In this regulation, “clinically appropriate secondary care provider” has the meaning given in direction 1(2) and (3)(a) of the Choice Directions.
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