PART 2Information requirements
CHAPTER 1Provision of information
Provision of copy or confirmation of off-premises contracts12
1
In the case of an off-premises contract, the trader must give the consumer—
a
a copy of the signed contract, or
b
confirmation of the contract.
2
The confirmation must include all the information referred to in Schedule 2 unless the trader has already provided that information to the consumer on a durable medium prior to the conclusion of the off-premises contract.
3
The copy or confirmation must be provided on paper or, if the consumer agrees, on another durable medium.
4
The copy or confirmation must be provided within a reasonable time after the conclusion of the contract, but in any event—
a
not later than the time of the delivery of any goods supplied under the contract, and
b
before performance begins of any service supplied under the contract.
5
If the contract is for the supply of digital content not on a tangible medium and the consumer has given the consent and acknowledgement referred to in regulation 37(1)(a) and (b), the copy or confirmation must include confirmation of the consent and acknowledgement.