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The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading’s Functions in relation to Estate Agents etc) Order 2014

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Electricity (Standards of Performance) Regulations 2010

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25.—(1) The Electricity (Standards of Performance) Regulations 2010(1) are amended as follows.

(2) In regulation 3(1) (general interpretation)—

(a)omit the definition of “the Council”;

(b)at the appropriate place insert—

“consumer advocacy body” means the National Association of Citizens Advice Bureaux or the Scottish Association of Citizens Advice Bureaux;.

(3) In regulation 24 (notice of rights)(2) in paragraphs (1)(a) and (2)(a), for “the Council” substitute “the consumer advocacy bodies”.

(4) In regulation 25 (information to be given to customers about overall performance) in paragraph (1)(a), for “the Council” substitute “the consumer advocacy bodies”.

(5) In Schedule 2 (standards of performance – practice and procedure for determinations: determination of disputes) in paragraph 1(2)(a), for “the Council” substitute “a consumer advocacy body”.

(2)

Regulation 24(1) was amended by regulation 2(1)(e) of S.I. 2010/2131.

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