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The National Health Service (General Medical Services Contracts) Regulations 2015, SCHEDULE 3 is up to date with all changes known to be in force on or before 17 August 2024. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.
Revised legislation carried on this site may not be fully up to date. Changes and effects are recorded by our editorial team in lists which can be found in the ‘Changes to Legislation’ area. Where those effects have yet to be applied to the text of the legislation by the editorial team they are also listed alongside the legislation in the affected provisions. Use the ‘more’ link to open the changes and effects relevant to the provision you are viewing.
Whole provisions yet to be inserted into this Instrument (including any effects on those provisions):
Regulation 32
1.—(1) The contractor must ensure that the premises used for the provision of services under the contract are—
(a)suitable for the delivery of those services; and
(b)sufficient to meet the reasonable needs of the contractor's patients.
(2) The requirement in sub-paragraph (1) is subject to any plan included in the contract in accordance with regulation 20(5) which sets out steps to be taken by the contractor to bring the premises up to the required standard.
2.—(1) The contractor must not be a party to a contract or other arrangement under which the number for telephone services to be used by—
(a)patients to contact the contractor's practice for a purpose related to the contract; or
(b)any other person to contact the contractor's practice in relation to services provided as part of the health service,
starts with the digits 087, 090 or 091 or consists of a personal number, unless the service is provided free of charge to the caller.
(2) In this paragraph, “personal number” means a telephone number which starts with 070 followed by a further eight digits.
2A. The contractor must ensure that any new contract or other arrangement relating to telephone services used by—
(a)patients to contact the contractor’s practice for a purpose related to the contract; or
(b)any other person to contact the contractor’s practice in relation to services provided as part of the health service,
is with a supplier specified in the Advanced Telephony Better Purchasing framework.]
Textual Amendments
3.—(1) The contractor must not enter into, renew or extend a contract or other arrangement for telephone services unless it is satisfied that, having regard to the arrangement as a whole, persons will not have to pay more to make relevant calls to the contractor's practice than they would to make equivalent calls to a geographical number.
(2) Where it has not been possible for the contractor to take reasonable steps to ensure that persons will not pay more to make relevant calls to the contractor's practice than they would to make equivalent calls to a geographical number, the contractor must consider introducing a system under which, if a caller asks to be called back, the contractor will do so at the contractor's own expense.
(3) In this paragraph—
“geographical number” means a number which has a geographical area code as its prefix; and
“relevant calls” means—
calls made by patients to the contractor's practice for any reason related to services provided under the contract; and
calls made by persons, other than patients, to the contractor's practice in relation to services provided as part of the health service.
4.—(1) The contractor must take steps to ensure that a patient who contacts the contractor—
(a)by attendance at the contractor’s practice premises;
(b)by telephone;
(c)through the practice’s online consultation tool within the meaning given in regulation 71ZD(2); or
(d)through a relevant electronic communication method within the meaning given in regulation 71ZE(3),
is provided with an appropriate response in accordance with the following sub-paragraphs.
(2) The appropriate response is that the contractor must—
(a)invite the patient for an appointment, either to attend the contractor’s practice premises or to participate in a telephone or video consultation, at a time which is appropriate and reasonable having regard to all the circumstances F3...;
(b)provide appropriate advice or care to the patient by another method;
(c)invite the patient to make use of, or direct the patient towards, appropriate services which are available to the patient, including services which the patient may access themselves; or
(d)communicate with the patient—
(i)to request further information; or
(ii)as to when and how the patient will receive further information on the services that may be provided to them, having regard to the urgency of their clinical needs and other relevant circumstances.
(3) The appropriate response must be provided—
(a)if the contact under sub-paragraph (1) is made outside core hours, during the following core hours;
(b)in any other case, during the day on which the core hours fall.
(4) The appropriate response must take into account—
(a)the needs of the patient [F4, including the need to avoid jeopardising the patient’s health]; F5...
(b)where appropriate, the preferences of the patient [F6; and]
[F7(c)any benefits to the patient of providing for continuity of the health care professional involved in their care and treatment.]]
Textual Amendments
F2Sch. 3 para. 4 substituted (15.5.2023) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2023 (S.I. 2023/449), reg. 1(2)(b), Sch. 1 para. 10
F3Words in Sch. 3 para. 4(2)(a) omitted (27.5.2024) by virtue of The National Health Service (Primary Medical Services and Performers Lists) (Amendment) Regulations 2024 (S.I. 2024/575), reg. 1(2)(a), Sch. 1 para. 8(a)
F4Words in Sch. 3 para. 4(4)(a) inserted (27.5.2024) by The National Health Service (Primary Medical Services and Performers Lists) (Amendment) Regulations 2024 (S.I. 2024/575), reg. 1(2)(a), Sch. 1 para. 8(b)(i)
F5Word in Sch. 3 para. 4(4) omitted (27.5.2024) by virtue of The National Health Service (Primary Medical Services and Performers Lists) (Amendment) Regulations 2024 (S.I. 2024/575), reg. 1(2)(a), Sch. 1 para. 8(b)(i)
5.—(1) Where the medical condition of a patient is such that, in the reasonable opinion of the contractor—
(a)attendance on the patient is required; and
(b)it would be inappropriate for the patient to attend the contractor's practice premises,
the contractor must provide services to the patient at whichever of the places described in sub-paragraph (2) is, in the contractor's judgement, the most appropriate.
(2) The places described in this sub-paragraph are—
(a)the place recorded in the patient's medical records as being the patient's last home address;
(b)such other place as the contractor has informed the patient and [F8NHS England] is the place where the contractor has agreed to visit and treat the patient; or
(c)another place in the contractor's practice area.
(3) Nothing in this paragraph prevents the contractor from—
(a)arranging for the referral of the patient without first seeing the patient in any case where the patient's medical condition makes that course of action appropriate; or
(b)visiting the patient in circumstances where this paragraph does not place the contractor under an obligation to do so.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
6.—(1) Where a patient has been—
(a)accepted on a contractor's list of patients; or
(b)assigned to that list by [F8NHS England],
the contractor must invite the patient to participate in [F9a remote consultation or] a consultation either at the contractor's practice premises or, if the patient's medical condition so warrants, at one of the places described in paragraph 5(2).
(2) An invitation under sub-paragraph (1) must be issued by the contractor before the end of the period of six months beginning with the date of the acceptance of the patient on, or assignment of the patient to, the contractor's list of patients.
(3) Where a patient (or, where appropriate, in the case of a patient who is a child, the patient's parent) agrees to participate in a consultation mentioned in sub-paragraph (1), the contractor must, during the course of that consultation, make such inquiries and undertake such examinations as appear to the contractor to be appropriate in all the circumstances.
(4) This paragraph and does not affect the contractor's other obligations under the contract in respect of the patient.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
7.—(1) Where a patient has been—
(a)accepted onto a contractor's list of patients; or
(b)assigned to that list by [F8NHS England],
the contractor must, whether as part of the consultation which the contractor is required to offer the patient under paragraph 6(1) or otherwise, take action to identify any such patient over the age of 16 who is drinking alcohol at increasing or higher risk levels with a view to seeking to reduce the alcohol related risks to that patient.
(2) The contractor must comply with the requirement in sub-paragraph (1) by screening the patient using either of the two shortened versions of the World Health Organisations Alcohol Use Disorders Identification (“AUDIT”) questionnaire M1 which are known as—
(a)FAST (which has four questions); or
(b)AUDIT-C (which has three questions).
(3) Where, under paragraph (2), the contractor identifies a patient as positive using one of the shortened versions of the AUDIT questionnaire specified in sub-paragraph (2), the remaining questions of the full ten question AUDIT questionnaire are to be used by the contractor to determine increasing risk, higher risk or likely dependent drinking.
(4) Where a patient is identified as drinking at increasing or higher risk levels, the contractor must—
(a)offer the patient appropriate advice and lifestyle counselling;
(b)respond to any other need identified in the patient which relates to the patient's levels of drinking, including by providing additional support or treatment required for people with mental health issues; and
(c)in any case where the patient is identified as a dependent drinker, offer the patient a referral to such specialist services as are considered clinically appropriate to meet the needs of the patient.
(5) Where a patient is identified as drinking at increasing or higher risk levels or as a dependent drinker, the contractor must ensure that the patient is—
(a)assessed for anxiety and depression;
(b)offered screening for anxiety and depression; and
(c)where anxiety and depression is diagnosed, provided with any treatment or support which may be required under the contract, including referral for specialist mental health treatment.
(6) The contractor must make relevant entries, including the results of the completed questionnaire referred to in sub-paragraph (2), in the patient's record that the contractor is required to keep under regulation 67.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M1The World Health Organisation Alcohol Use Disorders Identification Test (AUDIT) questionnaire can be accessed at http://www.who.int/substance_abuse/activities/sbi/en/. Further information about the Test, and the questionnaires themselves, is available in hard copy from NHS England, PO Box 16738, Redditch, B97 7PT.
7A.—(1) A contractor must take steps [F11each year] to identify any registered patient aged 65 years and over who is living with moderate to severe frailty.
(2) The contractor must comply with the requirement in sub-paragraph (1) by using the Electronic Frailty Index or any other appropriate assessment tool.
(3) Where the contractor identifies a patient aged 65 years or over who is living with severe frailty, the contractor must—
(a)undertake a clinical review in respect of the patient which includes—
(i)an annual review of the patient’s medication, and
(ii)where appropriate, a discussion with the patient about whether the patient has fallen in the last 12 months;
(b)provide the patient with any other clinically appropriate interventions; and
(c)where the patient does not have an enriched Summary Care Record, advise the patient about the benefits of having an enriched Summary Care Record and activate that record at the patient’s request.
(4) A contractor must, using codes agreed by [F8NHS England] for this purpose, record in the patient’s Summary Care Record any appropriate information relating to clinical interventions provided to a patient under this paragraph.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F10Sch. 3 para. 7A inserted (6.10.2017) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2017 (S.I. 2017/908), regs. 1(2), 3
F11Words in Sch. 3 para. 7A(1) inserted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 6
8.—(1) A contractor must ensure that for each of its registered patients (including those patients under the age of 16) there is assigned an accountable general medical practitioner (“accountable GP”).
(2) The accountable GP must take lead responsibility for ensuring that any services which the contractor is required to provide under the contract are, to the extent that their provision is considered necessary to meet the needs of the patient, coordinated and delivered to the patient.
(3) The contractor must—
(a)inform the patient, as soon as is reasonably practicable and in such manner as is considered appropriate by the contractor's practice, of the assignment to the patient of an accountable GP and must state the name and contact details of the accountable GP and the role and responsibilities of the accountable GP in respect of the patient;
(b)inform the patient as soon as any circumstances arise in which the accountable GP is not able, for any significant period, to carry out the duties of an accountable GP in respect of the patient; and
(c)where the contractor's practice considers it to be necessary, assign a replacement accountable GP to the patient and inform the patient accordingly.
(4) The contractor must comply with the requirement in sub-paragraph (3)(a), in the case of any person who is accepted by the contractor as a registered patient on or after the date on which these Regulations come into force, within 21 days from the date on which that person is so accepted.
(5) The requirement in this paragraph does not apply to—
(a)any patient of the contractor who is aged 75 or over, or who attains the age of 75, on or after the date on which these Regulations come into force; or
(b)any other patient of the contractor if the contractor has been informed that the patient does not wish to have an accountable GP.
(6) Where, under sub-paragraph (3)(a), the contractor informs a patient of the assignment to the patient of an accountable GP, the patient may express a preference as to which general medical practitioner within the contractor's practice the patient would like to have as the patient's accountable GP and, where such a preference has been expressed, the contractor must make reasonable efforts to accommodate the request.
(7) Where, under sub-paragraph (5)(b), the contractor has been informed by, or in relation to, a patient that the patient does not wish to have an accountable GP, the contractor must record that fact in the patient's record that the contractor is required to keep under regulation 67.
(8) The contractor must F12... include information about the requirement to assign an accountable GP to each of its new and existing registered patients—
(a)on the contractor's practice website [F13or online practice profile]; and
(b)in the contractor's practice leaflet.
F14(9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Textual Amendments
F12Words in Sch. 3 para. 8(8) omitted (1.4.2020) by virtue of The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2020 (S.I. 2020/226), reg. 1(2), Sch. 1 para. 13(2)(a)(i)
F13Words in Sch. 3 para. 8(8)(a) substituted (1.4.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2020 (S.I. 2020/226), reg. 1(2), Sch. 1 para. 13(2)(a)(ii)
F14Sch. 3 para. 8(9) omitted (1.4.2020) by virtue of The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2020 (S.I. 2020/226), reg. 1(2), Sch. 1 para. 13(2)(b)
9.—(1) This paragraph applies where a registered patient who has attained the age of 16 years but has not attained the age of 75 years—
(a)requests a consultation with the contractor; and
(b)has not attended either a consultation with, or a clinic provided by, the contractor within the period of three years prior to the date of the request.
(2) The contractor must—
(a)provide the patient with a consultation; and
(b)during that consultation, make such inquiries and undertake such examinations of the patient as the contractor considers appropriate in all the circumstances.
(3) This paragraph does not affect the contractor's other obligations under the contract in respect of the patient.
10.—(1) Where a registered patient who requests a consultation—
(a)has attained the age of 75 years; and
(b)has not participated in a consultation within the 12 month period prior to the date of the request,
the contractor must provide such a consultation during which it must make such inquiries and undertake such examinations as it considers appropriate in all the circumstances.
(2) A consultation under sub-paragraph (1) must take place in the home of the patient where, in the reasonable opinion of the contractor, it would be inappropriate, as a result of the patient's medical condition, for the patient to attend at the practice premises [F15or to participate in a remote consultation].
(3) This paragraph does not affect the contractor's other obligations under the contract in respect of the patient.
Textual Amendments
11.—(1) A contractor must ensure that for each of its registered patients aged 75 and over there is assigned an accountable general medical practitioner (“accountable GP”).
(2) The accountable GP must—
(a)take lead responsibility for ensuring that any services which the contractor is required to provide under the contract are, to the extent that their provision is considered necessary to meet the needs of the patient, delivered to the patient;
(b)take all reasonable steps to recognise and appropriately respond to the physical and psychological needs of the patient in a timely manner;
(c)ensure that the patient receives a health check if, and within a reasonable period after, one has been requested; and
(d)work co-operatively with such other health and social care professionals who may become involved in the care and treatment of the patient to ensure the delivery of a multi-disciplinary care package designed to meet the needs of the patient.
(3) The contractor must—
(a)inform the patient, in such manner as is considered appropriate by the contractor's practice, of the assignment to the patient of an accountable GP;
(b)provide the patient with the name and contact details of the accountable GP and information regarding the role and responsibilities of the accountable GP in respect of the patient;
(c)inform the patient as soon as any circumstances arise in which the accountable GP is not able, for any significant period, to carry out the duties of an accountable GP in respect of the patient; and
(d)where the contractor's practice considers it to be necessary, assign a replacement accountable GP to the patient and inform the patient accordingly.
(4) The contractor must comply with the requirement in sub-paragraph (3)(a)—
(a)in the case of any person aged 75 or over who is accepted by the contractor as a registered patient on or after the date on which these Regulations come into force, before the end of the period of 21 days beginning with the date on which that person was so accepted; or
(b)in the case of any person who is included in the contractor's list of patients immediately before the date on which these Regulations come into force who attains the age of 75 or over on or after that date, before the end of the period of 21 days after the date on which that person attained that age.
(5) In this paragraph, “health check” means a consultation undertaken by the contactor which is of the type which a contractor is required to undertake at a patient's request under paragraph 10(1).
11A.—(1) Except in the case of a contractor to which sub-paragraph (2) or (3) applies, a contractor must require the use in its practice F17... of the system for electronic referrals known as the NHS e-Referral Service (“e-RS”) in respect of each referral of any of its registered patients to a first consultant-led out-patient appointment for medical services under the Act in respect of which the facility to use e-RS is available.
(2) This sub-paragraph applies to a contractor which does not yet have e-RS in place for use in the contractor’s practice F17....
(3) This sub-paragraph applies to a contractor which—
(a)is experiencing technical or other practical difficulties which are preventing the use, or effective use, of e-RS in its practice F17...; and
(b)has notified [F8NHS England] that this is the case.
(4) A contractor to which sub-paragraph (2) applies must require the use in its practice F17... of alternative means of referring its registered patients to a first consultant-led out-patient appointment for medical services under the Act until such time as the contractor has e-RS in place for use in its practice F17....
(5) A contractor to which sub-paragraph (3) applies—
(a)must ensure that a plan is agreed between the contractor’s practice and [F8NHS England] for resolving the technical or other practical difficulties which are preventing the use, or effective use, of e-RS in the contractor’s practice F17...; and
(b)must require the use in its practice F17... of alternative means of referring its registered patients to a first consultant-led out-patient appointment for medical services under the Act until such time as those technical or other practical difficulties have been resolved to the satisfaction of [F8NHS England].]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F16Sch. 3 para. 11A inserted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 7
11B.—(1) A contractor must ensure that as a minimum the following number of appointments during core hours for its registered patients are made available per day for direct booking by [F20or via a service [F21(“a connected service”)] approved by [F8NHS England] that is or may be accessed via] NHS 111—
(a)one, where a contractor has 3,000 registered patients or fewer; or
(b)one for each whole 3,000 registered patients, where a contractor has more than 3,000 registered patients.
(2) The requirements in sub-paragraphs (1) and (3) do not apply where—
(a)[F8NHS England] has agreed to a request from the contractor to suspend the requirements for operational reasons; or
(b)the contractor does not have access to computer systems and software which would enable it to offer the service described in sub-paragraph (1).
(3) A contractor must—
(a)configure its computerised systems to allow direct booking by NHS 111 [F22or via a connected service];
(b)monitor its booking system for appointments booked by NHS 111 [F23or via a connected service];
(c)assess the Post Event Message received from NHS 111 [F24or via a connected service] in order to decide whether an alternative to the booked appointment should be arranged, such as a telephone call to the patient or an appointment with another healthcare professional and where appropriate, make those arrangements; and
(d)co-operate with [F8NHS England] in its oversight of direct booking by NHS 111 [F25or via a connected service] by providing any information relating to direct booking by NHS 111 [F25or via a connected service] which is reasonably required by [F8NHS England].
(4) In this paragraph, “Post Event Message” means the electronic message which is sent to a contractor at the end of a telephone call to NHS 111 [F26or via a connected service].]
[F27(5) In order to assist in the management of a serious or potentially serious risk to human health arising as a consequence of a disease being, or in anticipation of a disease being imminently—
(a)pandemic; and
(b)a serious risk or potentially a serious risk to human health,
[F8NHS England] may with the agreement of the Secretary of State make an announcement to the effect that the minimum numbers of appointments mentioned in paragraph (1) are modified in the circumstances specified (which may limit the area to which the modification relates), and for the duration of the period specified, in the announcement, and where [F8NHS England] does so, the minimum numbers are as so modified.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F18Sch. 3 para. 11B inserted (1.10.2019) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2019 (S.I. 2019/1137), regs. 1(2), 13
F19Words in Sch. 3 para. 11B heading inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(a)
F20Words in Sch. 3 para. 11B(1) inserted (27.3.2020) by The National Health Service (Amendments Relating to the Provision of Primary Care Services During a Pandemic etc.) Regulations 2020 (S.I. 2020/351), regs. 1(2), 16(a)
F21Words in Sch. 3 para. 11B(1) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(b)
F22Words in Sch. 3 para. 11B(3)(a) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(c)
F23Words in Sch. 3 para. 11B(3)(b) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(c)
F24Words in Sch. 3 para. 11B(3)(c) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(c)
F25Words in Sch. 3 para. 11B(3)(d) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(c)
F26Words in Sch. 3 para. 11B(4) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 5(d)
F27Sch. 3 para. 11B(5) inserted (27.3.2020) by The National Health Service (Amendments Relating to the Provision of Primary Care Services During a Pandemic etc.) Regulations 2020 (S.I. 2020/351), regs. 1(2), 16(b)
12.—(1) Where the contractor provides clinical services, other than under a private arrangement, to a patient who is not on its list of patients, the contractor must, as soon as reasonably practicable, provide to [F8NHS England] a clinical report relating to that consultation and any treatment provided to the patient.
(2) [F8NHS England] must send a report received in accordance with sub-paragraph (1) to the person with whom the patient is registered for the provision of essential services or their equivalent.
(3) This paragraph does not apply in relation to the provision of out of hours services by a contractor on or after 1st January 2005.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
13. The contractor must ensure that—
(a)all vaccines are stored in accordance with the manufacturer's instructions; and
(b)all refrigerators in which vaccines are stored have a maximum/minimum thermometer and that temperature readings are taken on all working days.
14. The contractor must ensure that it has appropriate arrangements in place for infection control and decontamination.
15.—(1) Where a contractor does not provide to its registered patients or to persons whom it has accepted as temporary residents—
[F28(a)minor surgery;]
(b)a particular enhanced service[F29, except in relation to one provided under the Network Contract Directed Enhanced Service Scheme which is a scheme provided for by direction 5 of the Primary Medical Services (Directed Enhanced Services) Directions 2019]; or
(c)out of hours services, either at all or in respect of some periods or some services,
the contractor must comply with the requirements specified in sub-paragraph (2).
(2) The requirements specified in this sub-paragraph are that the contractor must—
(a)co-operate, insofar as is reasonable, with any person responsible for the provision of that service or those services;
(b)comply in core hours with any reasonable request for information from such a person or from [F8NHS England] relating to the provision of that service or those services; and
(c)in the case of out of hours services—
(i)take reasonable steps to ensure that any patient who contacts the contractor's practice F30... during the out of hours period is provided with information about how to obtain services during that period,
(ii)ensure that the clinical details of all out of hours consultations received from the out of hours provider are reviewed by a clinician within the contractor's practice on the same working day as those details are received by the practice or, exceptionally, on the next working day,
(iii)ensure that any information requests received from the out of hours provider in respect of any out of hours consultations are responded to by a clinician within the contractor's practice on the same day as those requests are received by the contractor's practice, or on the next working day,
(iv)take all reasonable steps to comply with any systems which the out of hours provider has in place to ensure the rapid, secure and effective transmission of patient data in respect of out of hours consultations, and
(v)agree with the out of hours provider a system for the rapid, secure and effective transmission of information about registered patients who, due to chronic disease or terminal illness, are predicted as more likely to present themselves for treatment during the out of hours period.
(3) Nothing in this paragraph requires a contractor whose contract does not include the provision of out of hours services to make itself available during the out of hours period.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F28Sch. 3 para. 15(1)(a) substituted (1.10.2021) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2021 (S.I. 2021/995), reg. 1(2), Sch. 1 para. 26(a) (with reg. 3)
F29Words in Sch. 3 para. 15(1)(b) inserted (1.10.2019) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2019 (S.I. 2019/1137), regs. 1(2), 14
15A.—(1) A contractor must comply with the requirements in sub-paragraph (2) where it is—
(a)signed up to the Network Contract Directed Enhanced Service Scheme (“the Scheme”); or
(b)not signed up to the Scheme but its registered patients or temporary residents, are provided with services under the Scheme (“the services”) by a contractor which is a member of a primary care network.
(2) The requirements specified in this sub-paragraph are that the contractor must—
(a)co-operate, in so far as is reasonable, with any person responsible for the provision of the services;
(b)comply in core hours with any reasonable request for information from such a person or from [F8NHS England] relating to the provision of the services;
(c)have due regard to the guidance published by [F8NHS England];
(d)participate in primary care network meetings, in so far as is reasonable;
(e)take reasonable steps to provide information to its registered patients about the services, including information on how to access the services and any changes to them; and
(f)ensure that it has in place suitable arrangements to enable the sharing of data to support the delivery of the services, business administration and analysis activities.
(3) For the purposes of this paragraph, “primary care network” means a network of contractors and other providers of services which has been approved by [F8NHS England], serving an identified geographical areaF32....]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F31Sch. 3 para. 15A inserted (1.10.2019) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2019 (S.I. 2019/1137), regs. 1(2), 15
F32Words in Sch. 3 para. 15A(3) omitted (1.10.2020) by virtue of The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 6
15B. When providing services under the contract, the contractor must have due regard to the principles contained in section 343AA(1)(a) to (c) of the Armed Forces Act 2006 in relation to its patients and prospective patients.]
Textual Amendments
16. Where a contractor is to cease to be required to provide to its patients—
[F34(a)minor surgery;]
(b)a particular enhanced service; or
(c)out of hours services, either at all or in respect of some periods or some services,
the contractor must comply with any reasonable request for information relating to the provision of that service, or those services, made by [F8NHS England] or by any person with whom [F8NHS England] intends to enter into a contract for the provision of such services.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
[F3517.—(1) [F8NHS England] must prepare and keep up to date a list of the patients who have been—
(a)accepted by the contractor for inclusion in the contractor’s list of patients under [F36paragraph 18, 19, 19A, 32D or 32F] and who have not been subsequently removed from that list under paragraphs 23 to 31; and
(b)assigned by [F8NHS England] to the Contractor’s list of patients under—
(i)paragraph 39(1)(a), or
(ii)paragraph 39(1)(b) (by virtue of a determination of the assessment panel under paragraph 41(8) which has not subsequently been overturned by a determination of the Secretary of State under paragraph 42 or by a court).
(2) The contractor must, upon receipt of a reasonable written request from [F8NHS England]—
(a)take appropriate steps as soon as is reasonably practicable, to correct and update patient data held on the practice’s computerised clinical systems, and where necessary register or deregister patients to ensure that the patient list is accurate; and
(b)provide information relating to its list of patients as soon as is reasonably practicable and, in any event, no later than 30 days from the date on which the request was received by the contractor, in order to assist [F8NHS England] in the exercise of its duties under paragraph (1), contacting patients where reasonably necessary to confirm that their patient data is correct.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
18.—(1) The contractor may, if the contractor's list of patients is open, accept an application for inclusion in that list made by or on behalf of any person whether or not that person is resident in the contractor's practice area or is included, at the time of the application, in the list of patients of another contractor or provider of primary medical services.
(2) If the contractor's list of patients is closed, the contractor may only accept an application for inclusion in that list made by or on behalf of a person who is an immediate family member of a registered patient whether or not that person is resident in the contractor's practice area or is included, at the time of the application, in the list of patients of another contractor or provider of primary medical services.
[F37(3) Subject to sub-paragraph (4), an application for inclusion in a contractor’s list of patients may be made by the applicant or a person authorised by the applicant submitting F38... an application form, including an electronic application form, to the contractor.]
(4) An application may be made—
(a)where the patient is a child, on behalf of the patient by—
(i)either parent, or in the absence of both parents, the guardian or other adult who has care of the child,
(ii)a person duly authorised by a local authority to whose care the child has been committed under the Children Act 1989 M2, or
(iii)a person duly authorised by a voluntary organisation by which the child is being accommodated under the provisions of the Children Act 1989; or
(b)where the patient is an adult who lacks capacity to make such an application, or to authorise such an application to be made on their behalf, by—
(i)a relative of that person,
(ii)the primary carer of that person,
(iii)a donee of a lasting power of attorney granted by that person, or
(iv)a deputy appointed for that person by the court under the provisions of the Mental Capacity Act 2005 M3.
(5) Where a contractor accepts an application for inclusion in the contractor's list of patients, the contractor must give notice in writing to [F8NHS England] of that acceptance as soon as possible.
(6) [F8NHS England] must, on receipt of a notice given under sub-paragraph (5)—
(a)include the applicant in the contractor's list of patients from the date on which the notice is received; and
(b)give notice in writing to the applicant (or, in the case of a child or an adult who lacks capacity, the person making the application on their behalf) of that acceptance.
[F39(7) This paragraph is subject to Part 2A.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F37Sch. 3 para. 18(3) substituted (1.10.2022) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 3) Regulations 2022 (S.I. 2022/935), reg. 1(b), Sch. 1 para. 15
F38Words in Sch. 3 para. 18(3) omitted (15.5.2023) by virtue of The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2023 (S.I. 2023/449), reg. 1(2)(b), Sch. 1 para. 3
F39Sch. 3 para. 18(7) inserted (1.10.2021) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2021 (S.I. 2021/995), reg. 1(2), Sch. 1 para. 4(b) (with reg. 3)
Marginal Citations
19.—(1) The contractor may, if the contractor's list of patients is open, include a person to whom sub-paragraph (2) applies in that list for a period of up to two years and paragraph 29(1)(b) does not apply in respect of any person who is included in the contractor's list of patients by virtue of this paragraph.
(2) This sub-paragraph applies to a person who is—
(a)a serving member of the armed forces of the Crown who has received written authorisation from Defence Medical Service M4 to receive primary medical services from the contractor's practice; and
(b)living or working within the contractor's practice area during the period in respect of which that written authorisation is given.
(3) Where the contractor has accepted a person to whom sub-paragraph (2) applies onto its list of patients, the contractor must—
(a)obtain a copy of the patient's medical record, or a summary of that record, from Defence Medical Services; and
(b)provide regular updates to Defence Medical Services, at such intervals as are agreed with Defence Medical Services, about any care and treatment which the contractor has provided to the patient.
(4) At the end of the period of two years, or on such earlier date as the contractor's responsibility for the patient has come to an end, the contractor must—
(a)notify Defence Medical Services in writing that its responsibility for the patient has come to an end; and
(b)update the patient's medical record, or summary of that record, and return it to Defence Medical Services.
Marginal Citations
M4Defence Medical Services is an umbrella organisation within the Ministry of Defence which is responsible for the provision of medical, dental and nursing services in the United Kingdom to members of the armed forces of the Crown.
19A.—(1) A contractor must, if the contractor’s list of patients is open, include a person to whom sub-paragraph (2) applies (a “detained person”) in that list and paragraph 29(1)(c) does not apply in respect of a detained person who is included in the contractor’s list of patients by virtue of this paragraph.
(2) This sub-paragraph applies to a person who—
(a)is serving a term of imprisonment of more than two years, or more than one term of imprisonment totalling, in the aggregate, more than two years;
(b)is not registered as a patient with a provider of primary medical services; and
(c)makes an application under this paragraph in accordance with sub-paragraph (3) to be included in the contractor’s list of patients by virtue of sub-paragraph (1) or (6) before the scheduled release date.
(3) An application under sub-paragraph (2)(c) may be made during the period commencing one month prior to the scheduled release date and ending 24 hours prior to that date.
(4) Subject to sub-paragraphs (5) and (6), a contractor may only refuse an application under sub-paragraph (2)(c) if the contractor has reasonable grounds for doing so which do not relate to the applicant’s age, appearance, disability or medical condition, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sexual orientation or social class.
(5) The reasonable grounds referred to in sub-paragraph (4) may include the ground that the applicant will not, on or after the scheduled release date, live in the contractor’s practice area or does not intend to live in that area.
(6) Where a contractor’s list of patients is closed, the contractor may, by virtue of this sub-paragraph, accept an application under sub-paragraph (2)(c) if the applicant is an immediate family member of a registered patient.
(7) Where a contractor accepts an application from a person under sub-paragraph (2)(c) for inclusion in the contractor’s list of patients, the contractor—
(a)must give notice in writing to the provider of the detained estate healthcare service or to [F8NHS England] of that acceptance as soon as possible; and
(b)is not required to provide primary medical services to that person until after the scheduled release date.
(8) [F8NHS England] must, on receipt of a notice given under sub-paragraph (7)(a)—
(a)include the applicant in the contractor’s list of patients from the date notified to [F8NHS England] by the provider of the detained estate healthcare service; and
(b)give notice in writing to the provider of the detained estate healthcare service of that acceptance.
(9) Where a contractor refuses an application made under sub-paragraph (2)(c), the contractor must give notice in writing of that refusal, and the reasons for it, to the provider of the detained estate healthcare service or to [F8NHS England] before the end of the period of 14 days beginning with the date of its decision to refuse.
(10) The contractor must—
(a)keep a written record of—
(i)the refusal of any application under sub-paragraph (2)(c), and
(ii)the reasons for that refusal; and
(b)make such records available to [F8NHS England] on request.
(11) In this paragraph—
(a)“the detained estate healthcare service” means the healthcare service commissioned by [F8NHS England] in respect of persons who are detained in prison or in other secure accommodation by virtue of regulations made under section 3B(1)(c) of the Act (Secretary of State’s power to require Board to commission services); and
(b)“the scheduled release date” means the date on which the person making an application under sub-paragraph (2)(c) is due to be released from detention in prison.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F40Sch. 3 para. 19A inserted (6.10.2017) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2017 (S.I. 2017/908), regs. 1(2), 4
20.—(1) The contractor may, if the contractor's list of patients is open, accept a person as a temporary resident provided the contractor is satisfied that the person is—
(a)temporarily resident away from their normal place of residence and is not being provided with essential services (or their equivalent) under any other arrangement in the locality where that person is temporarily residing; or
(b)moving from place to place and not for the time being resident in any place.
(2) For the purposes of sub-paragraph (1), a person is to be regarded as temporarily resident in a place if, when that person arrives in that place, they intend to stay there for more than 24 hours but not for more than three months.
(3) Where a contractor wants to terminate its responsibility for a person accepted by it as a temporary resident before the end of—
(a)three months; or
(b)such shorter period for which the contractor agreed to accept that person as a temporary resident,
the contractor must give notice of that fact to the person either orally or in writing and the contractor's responsibility for that person is to cease seven days after the date on which notice is given.
(4) Where the contractor's responsibility for a person as a temporary resident comes to an end, the contractor must give notice in writing to [F8NHS England] of its acceptance of that person as a temporary resident—
(a)at the end of the period of three months beginning with the date on which the contractor accepted that person as a temporary resident; or
(b)if the contractor's responsibility for that person as a temporary resident came to an end earlier than at the end of the three month period referred to in paragraph (a), at the end of that period.
[F41(5) This paragraph is subject to Part 2A.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
21.—(1) The contractor may only refuse an application made under paragraph 18 or 20 if the contractor has reasonable grounds for doing so which do not relate to the applicant's age, appearance, disability or medical condition, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sexual orientation or social class.
(2) The reasonable grounds referred to in sub-paragraph (1) may, in the case of an application made under paragraph 18, include the ground that the applicant—
(a)does not live in the contractor's practice area; or
(b)lives in the outer boundary area (the area referred to in regulation 20(3)).
(3) Where a contractor refuses an application made under paragraph 18 or 20, the contractor must give notice in writing of that refusal and the reasons for it to the applicant (or, in the case of a child or an adult who lacks capacity, to the person who made the application on their behalf) before the end of the period of 14 days beginning with the date of its decision to refuse.
(4) The contractor must—
(a)keep a written record of—
(i)the refusal of any application made under paragraph 18, and
(ii)the reasons for that refusal; and
(b)make such records available to [F8NHS England] on request.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
22.—(1) Where the contractor has accepted an application made under paragraph [F4218, 20, 32D, 32E, 32F or 32G], the contractor must—
(a)give notice in writing to the person (or, in the case of a child or an adult who lacks capacity, to the person who made the application on the applicant's behalf) of that person's right to express a preference to receive services from a particular performer or class of performer either generally or in relation to any particular condition; and
(b)record in writing any such preference expressed by or on behalf of that person.
(2) The contractor must endeavour to comply with any reasonable preference expressed under sub-paragraph (1) but need not do so if the preferred performer—
(a)has reasonable grounds for refusing to provide services to the person who expressed the preference; or
(b)does not routinely perform the service in question within the contractor's practice.
Textual Amendments
23.—(1) The contractor must give notice in writing to [F8NHS England] of a request made by any person who is a registered patient to be removed from the contractor's list of patients.
(2) Where [F8NHS England]—
(a)receives a notice given by the contractor under sub-paragraph (1); or
(b)receives directly a request from a person to be removed from the contractor's list of patients,
[F8NHS England] must remove that person from the contractor's list of patients.
(3) The removal of a person from a contractor's list of patients in accordance with sub-paragraph (2) takes effect on whichever is the earlier of—
(a)the date on which [F8NHS England] is given notice of the registration of that person with another provider of essential services (or their equivalent); or
(b)14 days after the date on which the notice given under sub-paragraph (1) or the request made under sub-paragraph (2) is received by [F8NHS England].
(4) [F8NHS England] must, as soon as practicable, give notice in writing to—
(a)the person who requested the removal; and
(b)the contractor,
that the person's name is to be or has been removed from the contractor's list of patients on the date referred to in sub-paragraph (3).
(5) In this paragraph, and in paragraphs 24(1)(b) and (10), 25(6) and (7), 27 and 30, a reference to a request received from or advice, information or notice required to be given to, a person includes a request received from or advice, information or notice required to be given to—
(a)in the case of a child—
(i)either parent, or in the absence of both parents, the guardian or other adult who has care of the child,
(ii)a person duly authorised by a local authority to whose care the child has been committed under the Children Act 1989 M5, or
(iii)a person duly authorised by a voluntary organisation by which the child is being accommodated under the Children Act 1989; or
(b)in the case if adult patient who lacks capacity to make the relevant request or receive the relevant advice, information or notice—
(i)a relative of that person,
(ii)the primary carer of that person,
(iii)a donee of a lasting power of attorney granted by that person, or
(iv)a deputy appointed for that person by the court under the Mental Capacity Act 2005 M6.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
24.—(1) Subject to paragraph 25, where a contractor has reasonable grounds for wanting a person to be removed from its list of patients which do not relate to the person's age, appearance, disability or medical condition, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sexual orientation or social class the contractor must—
(a)give notice in writing to [F8NHS England] that it wants to have that person removed; and
(b)subject to sub-paragraph (2), give notice in writing to that person of its specific reasons for requesting the removal of that person.
(2) Where, in the reasonable opinion of the contractor—
(a)the circumstances of the person's removal are such that it is not appropriate for a more specific reason to be given; and
(b)there has been an irrevocable breakdown in the relationship between the relevant person and the contractor,
the reason given under sub-paragraph (1) may consist of a statement that there has been such a breakdown.
(3) Except in the circumstances specified in sub-paragraph (4), a contractor may only request the removal of a person from its list of patients under sub-paragraph (1) if, before the end of the period of 12 months beginning with the date of the contractor's request to [F8NHS England], the contractor has—
(a)warned that person of the risk of being removed from that list; and
(b)explained to that person the reasons for this.
(4) The circumstances specified in this sub-paragraph are that—
F43(a). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(b)the contractor has reasonable grounds for believing that the giving of such a warning would—
(i)be harmful to the person's physical or mental health, or
(ii)put at risk the safety of one or more of the persons specified in sub-paragraph (5); or
(c)the contractor considers that it is not otherwise reasonable or practical for a warning to be given.
(5) The persons referred to in sub-paragraph (4) are—
(a)the contractor, where the contractor is an individual medical practitioner;
(b)in the case of a contract with two or more persons practising in a partnership, a partner in the partnership;
(c)in the case of a contract with a company limited by shares, a person who is both a legal and beneficial owner of shares in that company;
(d)a member of the contractor's staff;
(e)a person engaged by the contractor to perform or assist in the performance of services under the contract; or
(f)any other person present—
(i)on the practice premises, or
(ii)in the place where services are being provided to the patient under the contract.
(6) The contractor must keep a written record—
(a)the date of any warning given in accordance with sub-paragraph (3) and the reasons for giving such a warning as explained to the person concerned; or
(b)the reason why no such warning was given.
(7) The contractor must keep a written record of the removal of any person from its list of patients under this paragraph which must include—
(a)the reason given for the removal;
(b)the circumstances of the removal; and
(c)in cases where sub-paragraph (2) applies, the grounds for a more specific reason not being appropriate,
and the contractor must make this record available to [F8NHS England] on request.
(8) The removal of a person from the contractor's list of patients must, subject to sub-paragraph (9), take effect from whichever is the earlier of—
(a)the date on which [F8NHS England] is given notice of the registration of that person with another provider of essential services (or their equivalent); or
(b)the eighth day after [F8NHS England] is given notice under sub-paragraph (1)(a).
(9) Where, on the date on which the removal of a person would take effect under sub-paragraph (8), the contractor is treating that person at intervals of less than seven days, the contractor must give notice in writing to [F8NHS England] of that fact and the removal is to take effect on whichever is the earlier of—
(a)the eighth day after [F8NHS England] is given notice by the contractor that the person no longer needs such treatment; or
(b)the date on which [F8NHS England] is given notice of the registration of the person with another provider of essential services (or their equivalent).
(10) [F8NHS England] must give notice in writing to—
(a)the person in respect of whom the removal is requested; and
(b)the contractor,
that the person's name has been or is to be removed from the contractor's list of patients on the date referred to in sub-paragraph (8) or (9).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
25.—(1) Where a contractor wants a person to be removed from its list of patients with immediate effect on the grounds that—
(a)the person has committed an act of violence against any of the persons specified in sub-paragraph (2) or has behaved in such a way that any of those persons has feared for their safety; and
(b)the contractor has reported the incident to the police,
the contractor must give notice to [F8NHS England] in accordance with sub-paragraph (3).
[F44(1A) [F45Subject to sub-paragraph (1B), where a contractor]—
(a)accepts a person onto its list of patients; and
(b)subsequently becomes aware that the person has previously been removed from the list of patients of another provider of primary medical services—
(i)because the person committed an act of violence against any of the persons specified in sub-paragraph (2) (as read with sub-paragraph (2A)) or behaved in such a way that any of those persons feared for their safety; and
(ii)the other provider of primary medical services reported the incident to the police,
the contractor may give notice to [F8NHS England] in accordance with sub-paragraph (3) that it wants to have the person removed from its list of patients with immediate effect.]
[F46(1B) A contractor must not give notice to [F8NHS England] pursuant to sub-paragraph (1A), where—
(a)a person mentioned in paragraph (1A) was allocated to a Violent Patient Scheme set up in accordance with direction 8 of the Primary Medical Services (Directed Enhanced Services) Directions 2020 to receive primary medical services under that scheme, and
(b)the provider of the Scheme discharged that person because they were not considered to pose a risk of violence, or
(c)that person successfully appealed their allocation to a Violent Patient Scheme.]
(2) The persons specified in this sub-paragraph are—
(a)the contractor, where the contractor is an individual medical practitioner;
(b)in the case of a contract with two or more persons practising in partnership, a partner in the partnership;
(c)in the case of a contract with a company limited by shares, a person who is both a legal and beneficial owner of shares in that company;
(d)a member of the contractor's staff;
(e)a person engaged by the contractor to perform or assist in the performance of services under the contract; or
(f)any other person present—
(i)on the contractor's practice premises, or
(ii)in the place where services were provided to the person under the contract.
[F47(2A) For the purposes of sub-paragraph (1A), any reference to “the contractor” in sub-paragraph (2) is to be read as a reference to the other provider of primary medical services referred to in sub-paragraph (1A), and sub-paragraph (2) is to be construed accordingly.]
(3) Notice under [F48sub-paragraph (1) or (1A)] may be given by any means but, if not in writing, must subsequently be confirmed in writing before the end of a period of seven days beginning with the date on which notice was given.
(4) [F8NHS England] must acknowledge in writing receipt of a request for removal from the contractor under [F49sub-paragraph (1) or (1A)].
(5) A removal requested in accordance with [F50sub-paragraph (1) or (1A)] takes effect at the time at which the contractor—
(a)makes a telephone call to [F8NHS England]; or
(b)sends or delivers the notice to [F8NHS England].
(6) Where, under this paragraph, the contractor has given notice to [F8NHS England] that it wants to have a person removed from its list of patients, the contractor must inform that person of that fact unless—
(a)it is not reasonably practicable for the contractor to do so; or
(b)the contractor has reasonable grounds for believing that to do so would—
(i)be harmful to that person's physical or mental health, or
(ii)put the safety of any person specified in sub-paragraph (2) at risk.
(7) Where a person is removed from the contractor's list of patients under this paragraph, [F8NHS England] must give that person notice in writing of that removal.
(8) The contractor must record the removal of any person from its list of patients under this paragraph and the circumstances leading to that removal in the medical records of the person removed.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F44Sch. 3 para. 25(1A) inserted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 8(a)
F45Words in Sch. 3 para. 25(1A) substituted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 9(a)
F46Sch. 3 para. 25(1B) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 9(b)
F47Sch. 3 para. 25(2A) inserted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 8(b)
F48Words in Sch. 3 para. 25(3) substituted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 8(c)
F49Words in Sch. 3 para. 25(4) substituted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 8(c)
F50Words in Sch. 3 para. 25(5) substituted (1.10.2018) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2018 (S.I. 2018/844), regs. 1(2), 8(c)
26.—(1) [F8NHS England] must remove a person from the contractor's list of patients if—
(a)the person has subsequently been registered with another provider of essential services (or their equivalent) in England; or
(b)[F8NHS England] has been given notice by a Local Health Board, a Health Board or a Health and Social Services Board that the person has subsequently been registered with a provider of essential services (or their equivalent) outside of England.
(2) A removal in accordance with sub-paragraph (1) takes effect—
(a)on the date on which [F8NHS England] is given notice of the person's registration with the new provider; or
(b)with the consent of [F8NHS England], on such other date as has been agreed between the contractor and the new provider.
(3) [F8NHS England] must give notice in writing to the contractor of any person removed from its list of patients under sub-paragraph (1).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
27.—(1) Subject to sub-paragraph (2), where [F8NHS England] is satisfied [F51, or is notified by the contractor,] that a person on the contractor's list of patients has moved and no longer resides in the contractor's practice area, [F8NHS England] must—
(a)inform both the person and the contractor that the contractor is no longer obliged to visit and treat that person;
(b)advise the person in writing to either obtain the contractor's agreement to that person's continued inclusion on the contractor's list of patients or to apply for registration with another provider of essential services (or their equivalent); and
(c)inform the person that if, after the end of the period of 30 days beginning with the date on which the advice mentioned in paragraph (b) was given, that person has not acted in accordance with that advice and informed [F8NHS England] accordingly, that person will be removed from the contractor's list of patients.
(2) If, at the end of the period of 30 days mentioned in sub-paragraph (1)(c), [F8NHS England] has not been informed by the person of the action taken, [F8NHS England] must remove that person from the contractor's list of patients and inform that person and the contractor of that removal.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F51Words in Sch. 3 para. 27(1) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 10
28. Where the address of a person who is on the contractor's list of patients is no longer known to [F8NHS England], [F8NHS England] must—
(a)give notice in writing to the contractor that it intends, at the end of the period of six months beginning with the date on which the notice was given, to remove the person from the contractor's list of patients; and
(b)at the end of the period referred to in sub-paragraph (a), remove the person from the contractor's list of patients unless, before the end of that period, the contractor satisfies [F8NHS England] that the person is a patient to whom it is still responsible for providing essential services.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
29.—(1) [F8NHS England] must remove a person from a contractor's list of patients where it receives notice to the effect that the person—
(a)intends to be away from the United Kingdom for a period of at least three months;
(b)is in the armed forces of the Crown (except in the case of a patient to which paragraph 19 applies);
(c)is serving a term of imprisonment of more than two years or more than one term of imprisonment totalling, in the aggregate, more than two years;
(d)has been absent from the United Kingdom for a period of more than three months; or
(e)has died.
(2) The removal of a person from a contractor's list of patients under this paragraph takes effect from—
(a)where sub-paragraph (1)(a) to (c) applies—
(i)the date of the person's departure, enlistment or imprisonment, or
(ii)the date on which [F8NHS England] first receives notice of the person's departure, enlistment or imprisonment,
whichever is the later; or
(b)where sub-paragraph (1)(d) and (e) applies, the date on which [F8NHS England] is given notice of the person's absence or death.
(3) [F8NHS England] must give notice in writing to the contractor of the removal of any person from the contractor's list of patients under this paragraph.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
30.—(1) [F8NHS England] must remove a person from a contractor's list of patients where the person has been accepted as a temporary resident by another contractor or other provider of essential services (or their equivalent) in any case where [F8NHS England] is satisfied, after due inquiry, that—
(a)the person's stay in the place of temporary residence has exceeded three months; and
(b)the person has not returned to their normal place of residence or to any other place within the contractor's practice area.
(2) [F8NHS England] must give notice in writing of the removal of a person from a contractor's list of patients under this paragraph—
(a)to the contractor; and
(b)where practicable, to that person.
(3) A notice given under sub-paragraph (2)(b) must inform the person of—
(a)that person's entitlement to make arrangements for the provision to that person of essential services (or their equivalent), including by the contractor by which that person has been treated as a temporary resident; and
(b)the name, postal and electronic mail address and telephone number of [F8NHS England].
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
31.—(1) Where the contractor provides essential services under the contract to persons on the grounds that they are pupils at, or staff or residents of, a school, [F8NHS England] must remove any person from a contractor's list of patients who does not appear on the particulars provided by that school of persons who are pupils at, or staff or residents of, that school.
(2) Where [F8NHS England] has requested a school to provide the particulars referred to in sub-paragraph (1) and has not received those particulars, [F8NHS England] must consult the contractor as to whether it should remove from the contractor's list of patients any persons appearing in that list as pupils at, or staff or residents of, that school.
(3) [F8NHS England] must give notice in writing to the contractor of the removal of any person from the contractor's list of patients under this paragraph.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
32.—(1) Where the contractor has—
(a)received an application for the provision of medical services other than essential services—
(i)from a person who is not included in the contractor's list of patients,
(ii)from a person that the contractor has not accepted as a temporary resident, or
(iii)made on behalf of a person referred to in paragraph (i) or (ii) by a person specified in paragraph 18(4); and
(b)accepted the person making the application or on whose behalf the application is made as a patient for the provision of the service in question,
the contractor's responsibility for that person terminates in the circumstances described in sub-paragraph (2).
(2) The circumstances described in this sub-paragraph are that—
(a)the contractor is informed that the person no longer wishes the contractor to be responsible for the provision of the service in question;
(b)in a case where the contractor has reasonable grounds for terminating its responsibility to provide the service to the person which do not relate to the person's age, appearance, disability or medical condition, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sexual orientation or social class, the contractor informs the person that it no longer wants to be responsible for providing that person with the service in question; or
(c)it comes to the contractor's attention that the person—
(i)no longer resides in the area for which the contractor has agreed to provide the service in question, or
(ii)is no longer included in the list of patients of another contractor to whose registered patients the contractor has agreed to provide that service.
(3) Where a contractor wants to terminate its responsibility for a person under sub-paragraph (2)(b), the contractor must give notice to that person of the termination and the reason for it.
(4) The contractor must keep a written record of terminations under this paragraph and of the reasons for those terminations and must make this record available to [F8NHS England] on request.
(5) A termination under sub-paragraph (2)(b) takes effect—
(a)where the grounds for termination are those specified in paragraph 25(1), from the date on which the notice is given; or
(b)in any other case, 14 days after the date on which the notice is given.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Textual Amendments
32A.—(1) A person (“P”) is a qualifying person for the purposes of this Part of this Schedule if—
(a)P is returning, or has returned, to the United Kingdom, and
(b)sub-paragraph (2), (3), (4) or (5) applies to P.
(2) This sub-paragraph applies to P if—
(a)P is a civil servant who is, or, immediately before their return to the United Kingdom, was, posted overseas, or
(b)where P is returning, or has returned, to the United Kingdom for more than three months, P—
(i)was a civil servant who was posted overseas, and
(ii)is returning, or has returned, to the United Kingdom (other than temporarily) for the first time since ceasing to be a civil servant.
(3) This sub-paragraph applies to P if P—
(a)is a relevant family member of a person to whom sub-paragraph (2) applies (“R”), and
(b)is, or, immediately before their return to the United Kingdom, was, accompanying R on the posting mentioned in that sub-paragraph.
(4) This sub-paragraph applies to P if P—
(a)is a relevant family member of a civil servant (“C”) who—
(i)is posted overseas, or
(ii)where C is deceased, was at the time of their death posted overseas, and
(b)is, or, immediately before their return to the United Kingdom, was, accompanying C on the posting mentioned in paragraph (a).
(5) This sub-paragraph applies to P if—
(a)P is a relevant family member of a person (“M”) who—
(i)is a member of the armed forces of the Crown who is, or, immediately before their return to the United Kingdom, was, posted overseas,
(ii)where M is returning, or has returned, to the United Kingdom for more than three months—
(aa)was a member of the armed forces of the Crown who was posted overseas, and
(bb)is returning, or has returned, to the United Kingdom (other than temporarily) for the first time since ceasing to be a member of those forces, or
(iii)where M is deceased, was at the time of their death a member of the armed forces of the Crown posted overseas, and
(b)P is, or, immediately before their return to the United Kingdom, was, accompanying M on the posting mentioned in paragraph (a).
(6) In this paragraph—
“civil servant” means a person employed in the civil service of the State;
“Crown servant” means—
a civil servant, or
a member of the armed forces of the Crown.
(7) For the purposes of this paragraph “relevant family member”, in relation to a Crown servant (including a Crown servant who is deceased) (“C”), means—
(a)C’s spouse or civil partner;
(b)a person whose relationship with C has the characteristics of a relationship between spouses or civil partners;
(c)C’s former spouse or former civil partner;
(d)a person whose relationship with C had the characteristics of a relationship between spouses or civil partners but which has ended (for any reason);
(e)C’s widow, widower or surviving civil partner;
(f)a dependent child.
(8) For the purposes of sub-paragraph (7)(f), a person is a “dependent child” of a Crown servant if they are a child of the Crown servant and—
(a)they—
(i)have not, or, when they departed the United Kingdom, had not, attained the relevant age, and
(ii)are, or, where the Crown servant is deceased, were, wholly or mainly financially dependent on the Crown servant whilst accompanying the Crown servant on their overseas posting, or
(b)they are, or, where the Crown servant is deceased, were, wholly or mainly financially dependent on the Crown servant because of a disability (within the meaning of section 6 of the Equality Act 2010 F53).
(9) For the purposes of sub-paragraph (8)(a)(i) “relevant age”—
(a)in relation to a child of a civil servant, means the age of 21;
(b)in relation to a child of a member of the armed forces of the Crown, means the age of 25.
Textual Amendments
32B.—(1) For the purposes of this Part of this Schedule, a qualifying person (“P”) is required to be treated as a previous patient of a contractor if—
(a)where sub-paragraph (2) of paragraph 32A applies to P, P was removed from the contractor’s, or a predecessor contractor’s, list of patients under paragraph 29(1)(a) or (d) following the posting mentioned in paragraph 32A(2) or a previous overseas posting;
(b)where sub-paragraph (3) of paragraph 32A applies to P, R (within the meaning of that sub-paragraph) was removed from the contractor’s, or a predecessor contractor’s, list of patients under paragraph 29(1)(a) or (d) following the posting mentioned paragraph 32A(2) or a previous overseas posting;
(c)where sub-paragraph (4) of paragraph 32A applies to P, C (within the meaning of that sub-paragraph) was removed from the contractor’s, or a predecessor contractor’s, list of patients under paragraph 29(1)(a) or (d) following the posting mentioned in paragraph 32A(4) or a previous overseas posting;
(d)where sub-paragraph (5) of paragraph 32A applies to P, P was removed from the contractor’s, or a predecessor contractor’s, list of patients under paragraph 29(1)(a) or (d) following P accompanying M (within the meaning of sub-paragraph (5) of paragraph 32A) on the posting mentioned in paragraph 32A(5) or on a previous overseas posting.
(2) For the purposes of this paragraph “predecessor contractor”, in relation to a contractor (“A”)—
(a)where A’s status as a contractor is that of a partnership following a variation in accordance with paragraph 58, means the individual medical practitioner referred to in sub-paragraph (1) of that paragraph;
(b)where A’s status as a contractor is that of an individual medical practitioner following a variation in accordance with sub-paragraph (11) of paragraph 59, means the partnership referred to in sub-paragraph (1) or (4) (as the case may be) of that paragraph;
(c)where otherwise than as set out in paragraph (a) or (b), A assumes any of the obligations of another contractor (“B”) to provide services originally provided by B under B’s contract, means B.
32C.—(1) In this Part of this Schedule—
“child” means—
a natural child,
an adopted child, or
a step-child;
“planned return date” means the date on which a person intends to return to the United Kingdom;
“qualifying person” has the meaning given in paragraph 32A;
“relevant family member” has the meaning given in paragraph 32A.
(2) For the purposes of this Part of this Schedule, a Crown servant is posted overseas if—
(a)they are performing overseas (but not in Northern Ireland) the duties of a civil servant or member of the armed forces of the Crown (as the case may be), and
(b)they were, immediately before their posting or the first of consecutive postings, ordinarily resident in the United Kingdom.
(3) For the purposes of this Part of this Schedule, a relevant family member of a Crown servant who has not resided in the United Kingdom and is coming, or has come, to the United Kingdom for the first time is to be treated as if they—
(a)are returning, or have returned, to the United Kingdom, and
(b)departed the United Kingdom on the day on which they became a relevant family member of the Crown servant.
(4) For the purposes of this part of this Schedule, a person is to be regarded as temporarily resident in a place if, when that person arrives in that place, they intend to stay for more than 24 hours but not for more than three months.
32D.—(1) Subject to sub-paragraph (4), a contractor must include a qualifying person (“P”) in the contractor’s list of patients if—
(a)P is not registered as a patient with a provider of primary medical services,
(b)P is required to be treated as a previous patient of the contractor,
(c)P is returning, or has returned, to the United Kingdom for a period of more than three months, and
(d)either—
(i)P makes an application for inclusion in the contractor’s list of patients (a “list application”), or
(ii)where P is a person to whom sub-paragraph (2) applies, a list application is made on their behalf by an appropriate person.
(2) This sub-paragraph applies to a person if they—
(a)have not attained the age of 16 years, or
(b)lack the capacity to make a list application or to authorise a person to make such an application on their behalf.
(3) For the purposes of sub-paragraph (1) it does not matter whether the contractor’s list of patients is open or closed.
(4) A list application—
(a)may be made on or after the date which is one month before the planned return date, but
(b)must be made before the end of the period of three months beginning with the day on which the person returns to the United Kingdom.
(5) Paragraph 29(1)(a) or (d) does not apply in respect of a qualifying person who is included in the contractor’s list of patients by virtue of sub-paragraph (1) before their return to the United Kingdom.
(6) Where a contractor accepts a list application, the contractor—
(a)must give notice in writing to [F8NHS England] of that acceptance (including the planned return date, where the application is made and accepted before that date) as soon as possible, but
(b)is not required to provide primary medical services to the qualifying person before they return to the United Kingdom.
(7) [F8NHS England] must, on receipt of a notice given under sub-paragraph (6)(a)—
(a)include the qualifying person in the contractor’s list of patients from the relevant date, and
(b)give notice in writing to the qualifying person or the appropriate person (as the case may be) of the acceptance.
(8) For the purposes of paragraph (7)(a) “the relevant date” is—
(a)where the relevant list application is made after a person’s return to the United Kingdom, the date on which [F8NHS England] receives the notice given under sub-paragraph (7)(a);
(b)where the relevant list application is made before a person’s return to the United Kingdom, the later of—
(i)the planned return date, and
(ii)the date on which [F8NHS England] receives the notice given under sub-paragraph (7)(a).
(9) This paragraph is subject to paragraph 32H.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
32E.—(1) A contractor must accept a qualifying person to whom sub-paragraph (2) applies (“P”) as a temporary resident provided that the contractor is satisfied that—
(a)if P is in the United Kingdom, P is not being provided with essential services (or their equivalent) under any other arrangement in the locality where P is temporarily residing, or
(b)if P is not yet in the United Kingdom, when P arrives in the United Kingdom, P will not be provided with essential services (or their equivalent) under any other arrangement in the locality where P will be temporarily residing.
(2) This sub-paragraph applies to a qualifying person if—
(a)they are returning, or have returned, to the United Kingdom for a period of more than 24 hours but not more than three months,
(b)they are required to be treated as a previous patient of the contractor, and
(c)either—
(i)they make an application to be accepted as a temporary resident by the contractor (a “temporary resident application”), or
(ii)where they are a person to whom sub-paragraph (3) applies, a temporary resident application is made on their behalf by an appropriate person.
(3) This sub-paragraph applies to a person if they—
(a)have not attained the age of 16 years, or
(b)lack the capacity to make a temporary resident application or to authorise a person to make such an application on their behalf.
(4) For the purposes of sub-paragraph (1) it does not matter whether the contractor’s list of patients is open or closed.
(5) A temporary resident application may be made on or after the date which falls one month before the planned return date.
(6) Where a contractor accepts a temporary resident application, the contractor’s responsibility for the relevant qualifying person does not begin until the relevant date.
(7) Where a contractor wants to terminate its responsibility for a qualifying person accepted by it as a temporary resident under this paragraph before the end of the temporary residence period—
(a)the contractor must give notice, either orally or in writing, of that fact to the qualifying person or an appropriate person (as the case may be), and
(b)the contractor’s responsibility for the qualifying person is to cease seven days after the date on which the notice mentioned in paragraph (a) is given.
(8) The contractor must give notice in writing to [F8NHS England] of its acceptance of a qualifying person as a temporary resident—
(a)at the end of the period of three months beginning with the relevant date, or
(b)if the contractor’s period of responsibility for that person as a temporary resident came to an end earlier than the end of the three month period referred to in paragraph (a), at the end of that period.
(9) In this paragraph—
“relevant date” means the later of—
the date on which the contractor accepts the qualifying person as a temporary resident, and
the date on which the qualifying person returns to the United Kingdom;
“the temporary residence period”, in relation to a qualifying person, means—
the period of three months beginning with the relevant date, or
such shorter period for which the contractor agreed to accept that person as a temporary resident.
(10) This paragraph is subject to paragraph 32H.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
32F.—(1) A contractor must, if the contractor’s list of patients is open, include a qualifying person (“P”) in the contractor’s list of patients if—
(a)P is not registered as a patient with a provider of primary medical services,
(b)P is returning, or has returned, to the United Kingdom for a period of more than three months,
(c)P is not required to be treated as a previous patient of the contractor, and
(d)either—
(i)P makes an application for inclusion in that list (a “list application”), or
(ii)where P is a person to whom sub-paragraph (2) applies, a list application is made on their behalf by an appropriate person.
(2) This sub-paragraph applies to a person if they—
(a)have not attained the age of 16 years, or
(b)lack the capacity to make a list application or to authorise a person to make such an application on their behalf.
(3) A list application may be made during the period commencing one month prior to the planned return date and ending 24 hours prior to that date.
(4) Where a contractor’s list of patients is closed, the contractor may, by virtue of this sub-paragraph, accept a list application if the applicant is an immediate family member of a registered patient.
(5) Paragraph 29(1)(a) or (d) does not apply in respect of a qualifying person who is included in the contractor’s list of patients by virtue of sub-paragraph (1) before their return to the United Kingdom.
(6) Where a contractor accepts a list application, the contractor—
(a)must give notice in writing to [F8NHS England] of that acceptance (including the planned return date) as soon as possible, but
(b)is not required to provide primary medical services to the qualifying person before they return to the United Kingdom.
(7) [F8NHS England] must, on receipt of a notice given under sub-paragraph (6)(a)—
(a)include the qualifying person in the contractor’s list of patients from the relevant date, and
(b)give notice in writing to the qualifying person or the appropriate person (as the case may be) of the acceptance.
(8) For the purposes of sub-paragraph (7)(a) “the relevant date” is the later of—
(a)the date on which [F8NHS England] receives the notice given under sub-paragraph (6)(a), and
(b)the planned return date.
(9) This paragraph is subject to paragraph 32H.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
32G.—(1) A contractor must, if the contractor’s list of patients is open, accept a qualifying person to whom sub-paragraph (2) applies (“P”) as a temporary resident provided that the contractor is satisfied that—
(a)if P is in the United Kingdom, P is not being provided with essential services (or their equivalent) under any other arrangement in the locality where P is temporarily residing, or
(b)if P is not yet in the United Kingdom, when P arrives in the United Kingdom, P will not be provided with essential services (or their equivalent) under any other arrangement in the locality where P will be temporarily residing.
(2) This sub-paragraph applies to a qualifying person if—
(a)they are returning, or have returned, to the United Kingdom for a period of at least 24 hours but not more than three months,
(b)they are not required to be treated as a previous patient of the contractor, and
(c)either—
(i)they make an application to be accepted as a temporary resident by the contractor (a “temporary resident application”), or
(ii)where they are a person to whom sub-paragraph (3) applies, a temporary resident application is made on their behalf by an appropriate person.
(3) This sub-paragraph applies to a person if they—
(a)have not attained the age of 16 years, or
(b)lack the capacity to make a temporary resident application or to authorise a person to make such an application on their behalf.
(4) A temporary resident application may be made on or after the date which falls one month before the planned return date.
(5) Where a contractor accepts a temporary resident application, the contractor’s responsibility for the relevant qualifying person does not begin until the relevant date.
(6) Where a contractor wants to terminate its responsibility for a qualifying person accepted by it as a temporary resident under this paragraph before the end of the temporary residence period—
(a)the contractor must give notice, either orally or in writing, of that fact to the qualifying person or an appropriate person (as the case may be), and
(b)the contractor’s responsibility for the qualifying person is to cease seven days after the date on which the notice mentioned in paragraph (a) is given.
(7) The contractor must give notice in writing to [F8NHS England] of its acceptance of the qualifying person as a temporary resident—
(a)at the end of the period of three months beginning with the relevant date, or
(b)if the contractor’s period of responsibility for that person as a temporary resident came to an end earlier than the end of the three month period referred to in paragraph (a), at the end of that period.
(8) In this paragraph—
“relevant date” means the later of—
the date on which the contractor accepts the qualifying person as a temporary resident, and
the date on which the qualifying person returns to the United Kingdom;
“the temporary residence period”, in relation to a qualifying person, means—
the period of three months beginning with the relevant date, or
such shorter period for which the contractor agreed to accept that person as a temporary resident.
(9) This paragraph is subject to paragraph 32H.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
32H.—(1) The contractor may refuse a list application, or a temporary residence application, if (and only if) the contractor has reasonable grounds for doing so which do not relate to the qualifying person’s age, appearance, disability or medical condition, gender or gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sexual orientation or social class.
(2) The reasonable grounds referred to in sub-paragraph (1) may, in the case of a list application, include the ground that the qualifying person will not, on or after the planned return date, live in, or does not intend to live in, either of the following areas—
(a)the contractor’s practice area, or
(b)the outer boundary area (the area referred to in regulation 20(3)).
(3) Where a contractor refuses a list application, or temporary resident application, the contractor must give a refusal notice to the relevant person before the end of the period of 14 days beginning with the date of the decision to refuse the application.
(4) For the purposes of sub-paragraph (3), the relevant person is—
(a)the applicant, or
(b)where the application was made on behalf of a person who has not attained the age of 16 years or a person who lacks capacity, the person who made the application on their behalf.
(5) The contractor must—
(a)keep a written record of—
(i)the refusal of any list application, and
(ii)its reasons for that refusal, and
(b)make such records available to [F8NHS England] on request.
(6) In this paragraph—
“list application” means an application under paragraph 32D or 32F;
“refusal notice” means a notice which—
is in writing, and
includes the reasons for the decision to refuse the relevant application;
“temporary residence application” means an application under paragraph 32E or 32G.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
33.—(1) Where a contractor wants to close its list of patients, the contractor must send a written application to that effect (“the application”) to [F8NHS England].
(2) The application must include the following information—
(a)the options which the contractor has considered, rejected or implemented in an attempt to alleviate the difficulties which the contractor has encountered in respect of its open list and, if any of the options were implemented, the level of success in reducing or extinguishing such difficulties;
(b)details of any discussions between the contractor and its patients and a summary of those discussions including whether or not, in the opinion of those patients, the list of patients should be closed;
(c)details of any discussions between the contractor and the other contractors in the contractor's practice area and a summary of the opinion of the other contractors as to whether or not the list of patients should be closed;
(d)the period of time, being a period of not less than three months and not more than 12 months, during which the contractor wants its list of patients to be closed;
(e)any reasonable support from [F8NHS England] which the contractor considers would enable its list of patients to remain open or would enable the period of the proposed closure to be minimised;
(f)any plans which the contractor may have to alleviate the difficulties mentioned in the application during the period of the proposed closure in order for that list to re-open at the end of that period without the existence of those difficulties; and
(g)any other information which the contractor considers ought to be drawn to the attention of [F8NHS England].
(3) [F8NHS England] must acknowledge receipt of the application before the end of the period of seven days beginning with the date on which [F8NHS England] received the application.
(4) [F8NHS England] must consider the application and may request such other information from the contractor as [F8NHS England] requires in order to enable it to determine the application.
(5) [F8NHS England] must enter into discussions with the contractor concerning—
(a)the support which [F8NHS England] may give to the contractor; or
(b)any changes which [F8NHS England] or the contractor may make,
which would enable the contractor to keep its list of patients open.
(6) [F8NHS England] and the contractor must, throughout the period of the discussions referred to in sub-paragraph (5), use reasonable endeavours to achieve the aim of keeping the contractor's list of patients open.
(7) [F8NHS England] or the contractor may, at any stage during the discussions, invite the Local Medical Committee (if any) for the area in which the contractor provides services under the contract to attend any meetings arranged between [F8NHS England] and the contractor to discuss the application.
(8) [F8NHS England] may consult such persons as it appears to [F8NHS England] may be affected by the closure of the contractor's list of patients and, if [F8NHS England] does so, it must provide to the contractor a summary of the views expressed by those persons consulted in respect of the application.
(9) [F8NHS England] must enable the contractor to consider and comment on all the information before [F8NHS England] makes a decision in respect of the application.
(10) A contractor may withdraw the application at any time before [F8NHS England] makes a decision in respect of that application.
(11) [F8NHS England] must, before the end of the period of 21 days beginning with the date on which the application was received by [F8NHS England] (or within such longer period as the parties may agree), make a decision to—
(a)approve the application and determine the date from which the closure of the contractor's list is to take effect; or
(b)reject the application.
(12) [F8NHS England] must give notice in writing to the contractor of its decision to—
(a)approve the application in accordance with paragraph 34; or
(b)reject the application in accordance with paragraph 35.
(13) A contractor may not submit more than one application to close its list of patients in any period of 12 months beginning with the date on which [F8NHS England] makes its decision on the application unless—
(a)paragraph 36 applies; or
(b)there has been a change in the circumstances of the contractor which affects its ability to deliver services under the contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
34.—(1) Where [F8NHS England] approves an application to close a contractor's list of patients, [F8NHS England] must—
(a)give notice in writing to the contractor of its decision as soon as possible and the notice (“the closure notice”) must include the details specified in sub-paragraph (2); and
(b)at the same time as [F8NHS England] gives notice to the contractor, send a copy of the closure notice to—
(i)the Local Medical Committee (if any) for the area in which the contractor provides services under the contract, and
(ii)any person who [F8NHS England] consulted in accordance with paragraph 33(8).
(2) The closure notice must include—
(a)the period of time for which the contractor's list of patients is to be closed which must be—
(i)the period specified in the application, or
(ii)where [F8NHS England] and the contractor have agreed in writing to a different period, that different period,
and, in either case, the period must not be less than three months and not more than 12 months;
(b)the date on which the closure of the list of patients is to take effect (“the closure date”); and
(c)the date on which the list of patients is to re-open.
(3) Subject to paragraph 37, a contractor must close its list of patients with effect from the closure date and the list of patients must remain closed for the duration of the closure period as specified in the closure notice.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
35.—(1) Where [F8NHS England] rejects an application to close a contractor's list of patients it must—
(a)give notice in writing to the contractor of its decision as soon as possible, including [F8NHS England's] reasons for rejecting the application; and
(b)at the same time as it gives notice to the contractor, send a copy of the notice to—
(i)the Local Medical Committee (if any) for the area in which the contractor provides services under the contract, and
(ii)any person who [F8NHS England] consulted in accordance with paragraph 33(8).
(2) Subject to sub-paragraph (3), if [F8NHS England] rejects an application from a contractor to close its list of patients, the contractor must not make a further application to close its list of patients until whichever is the later of—
(a)the end of the period of three months beginning with the date on which [F8NHS England's] decision to reject the application was made; or
(b)in a case where a dispute arising from [F8NHS England's] decision to reject the application has been referred to the NHS dispute resolution procedure, the end of the period of three months beginning with the date on which a final determination to reject the application was made in accordance with that procedure (or any court proceedings).
(3) A contractor may make a further application to close its list of patients where there has been a change in the circumstances of the contractor which affects the contractor's ability to deliver services under the contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
36.—(1) A contractor may apply to extend the closure period by sending a written application (“the application”) to that effect to [F8NHS England] no later than eight weeks before the date on which the closure period is due to expire.
(2) The application must include the following information—
(a)details of the options which the contractor has considered, rejected or implemented in an attempt to alleviate the difficulties which have been encountered during the closure period or which may be encountered when the closure period expires;
(b)the period of time during which the contractor wants its list of patients to remain closed (which may not be longer than 12 months);
(c)details of any reasonable support from [F8NHS England] which the contractor considers would enable the contractor's list of patients to re-open or would enable the proposed extension to the closure period to be minimised;
(d)details of any plans which the contractor may have to alleviate the difficulties mentioned in the application to extend the closure period in order for the list of patients to re-open at the end of the proposed extension of that period without the existence of those difficulties; and
(e)any other information which the contractor considers ought to be drawn to the attention of [F8NHS England].
(3) [F8NHS England] must acknowledge receipt of the application before the end of the period of seven days beginning with the date on which [F8NHS England] received the application.
(4) [F8NHS England] must consider the application and may request such other information from the contractor as it requires in order to enable it to decide the application.
(5) [F8NHS England] may enter into discussions with the contractor concerning—
(a)the support which [F8NHS England] may give to the contractor; or
(b)any changes which [F8NHS England] or the contractor may make,
which would enable the contractor to re-open its list of patients.
(6) [F8NHS England] must determine the application before the end of the period of 14 days beginning with the date on which [F8NHS England] received that application (or before the end of such longer period as the parties may agree).
(7) [F8NHS England] must give notice in writing to the contractor of its decision to approve or reject the application to extend the closure period as soon as possible after making that decision.
(8) Where [F8NHS England] approves an application, [F8NHS England] must—
(a)give notice in writing to the contractor of its decision (“the extended closure notice”) which must include the details referred to in sub-paragraph (9); and
(b)at the same time as it gives notice in writing to the contractor, send a copy of the extended closure notice to—
(i)the Local Medical Committee (if any) for the area in which the contractor provides services under the contract, and
(ii)any person who [F8NHS England] consulted in accordance with paragraph 33(8).
(9) The extended closure notice must include—
(a)the period of time for which the contractor's list of patients is to remain closed which must be—
(i)the period specified in the application, or
(ii)where [F8NHS England] and contractor have agreed in writing a different period to the period specified in that application, that agreed period,
and, in either case, the period (“the extended closure period”) must not be less than three months and not more than 12 months beginning with the date on which the extended closure period is to take effect;
(b)the date on which the extended closure period is to take effect; and
(c)the date on which the contractor's list of patients is to re-open.
(10) Where [F8NHS England] rejects an application, it must—
(a)give notice in writing to the contractor of its decision including its reasons for rejecting the application; and
(b)at the same time as it gives notice to the contractor, send a copy of the notice to the Local Medical Committee (if any) for the area in which the contractor provides services under the contract.
(11) Where an application is made in accordance with sub-paragraphs (1) and (2), the contractor's list of patients is to remain closed pending whichever is the later of—
(a)the determination by [F8NHS England] of that application; or
(b)in a case where a dispute arising from [F8NHS England's] decision to reject the application to extend the closure period has been referred to the NHS dispute resolution procedure, the contractor ceasing to pursue that dispute through that procedure (or any court proceedings).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
37. The contractor may re-open its list of patients before the expiry of the closure period if [F8NHS England] and the contractor agree that the contractor should do so.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
[F5438.—(1) This Part applies in respect of the assignment by [F8NHS England] of—
(a)a person as a new patient to a contractor’s list of patients where that person—
(i)has been refused inclusion in a contractor’s list of patients or has not been accepted as a temporary resident by a contractor, and
(ii)would like to be included in the list of patients of a contractor in whose [F55integrated care board] area that person resides; or
(b)any person who is part of a list dispersal resulting from the closure of a practice where that person—
(i)has not registered with another contractor, and
(ii)would like to be included in the list of patients of a contractor in whose [F55integrated care board] area that person resides; or
(c)any person who is part of a list dispersal resulting from the closure of a practice where that person has not registered with another contractor and [F8NHS England] has been unable to contact that person.
(2) In this paragraph, “list dispersal” means the allocation of patients from a contractor’s list of patients by [F8NHS England] following termination of the contract or during the period set out in the notice of termination or agreement to terminate.]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F54Sch. 3 para. 38 substituted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 11
F55Words in Regulations substituted (1.7.2022) by The Health and Care Act 2022 (Consequential and Related Amendments and Transitional Provisions) Regulations 2022 (S.I. 2022/634), reg. 1(2), Sch. para. 1(1)(3) (with Sch. para. 1(2))
39.—(1) Subject to paragraph 40, [F8NHS England] may—
(a)assign a new patient to a contractor whose list of patients is open; and
(b)only assign a new patient to a contractor whose list of patients is closed in the circumstances specified in sub-paragraph (2).
(2) The circumstances specified in this sub-paragraph are where—
(a)the assessment panel has determined under paragraph 41(7) that new patients may be assigned to the contractor in question, and that determination has not been overturned either by a determination of the Secretary of State under paragraph 42(13) or (where applicable) by a court; and
(b)[F8NHS England] has entered into discussions with the contractor in question regarding the assignment of new patients if such discussions are required under paragraph 43.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
40. When assigning a person as a new patient to a contractor's list of patients under paragraph 39(1)(a) or (b), [F8NHS England] must have regard to—
(a)the preferences and circumstances of the person;
(b)the distance between the person's place of residence and the contractor's practice premises;
(c)any request made by a contractor to remove the person from its list of patients within the preceding period of six months beginning with the date on which the application for assignment is received by [F8NHS England];
(d)whether, during the preceding period of six months beginning with the date on which the application for assignment is received by [F8NHS England], the person has been removed from a list of patients on the grounds referred to in—
(i)paragraph 24 (relating to the circumstances in which a person may be removed from a contractor's list of patients at the request of the contractor),
(ii)paragraph 25 (relating to the removal from the contractor's list of patients of persons who are violent), or
(iii)the equivalent provisions to those paragraphs in relation to arrangements made under section 83(2) M7 of the Act or section 92 M8 of the Act (which relate to arrangements for the provision of primary medical services);
(e)in a case to which sub-paragraph (d)(ii) applies (or equivalent provisions as mentioned in sub-paragraph (d)(iii) apply), whether the contractor has appropriate facilities to deal with such patients; and
(f)such other matters as [F8NHS England] considers relevant.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M7Section 83 was amended by paragraph 30 of Schedule 4 to the Health and Social Care Act 2012 (c.7) (“the 2012 Act”).
M8Section 92 was amended by paragraph 36 of Schedule 4 to the 2012 Act.
40A. Where [F8NHS England] has assigned a person to a contractor’s list of patients in accordance with this Part, and that person resides outside a contractor’s practice area, regulation 30(4), (5) and (6) (variation of contracts: registered patients from outside practice area) are to apply as if the contractor had accepted that patient onto its list of patients in accordance with regulation 30(1) unless a contractor chooses to include that person in its list of patients for its practice area on assignment by [F8NHS England].]
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
41.—(1) Where [F8NHS England] wants to assign a new patient to a contractor which has closed its lists of patients, [F8NHS England] must prepare a proposal to be considered by the assessment panel.
(2) [F8NHS England] must give notice in writing to—
(a)contractors, including those contractors who provide primary medical services under arrangements made under section 83(2) of the Act M9 or 92 of the Act (which relate to arrangements for the provision of primary medical services) which—
(i)have closed their lists of patients, and
(ii)may, in the opinion of [F8NHS England], be affected by the determination of the assessment panel; and
(b)the Local Medical Committee (if any) for the area in which the contractors referred to in paragraph (a) provide essential services (or their equivalent),
that it has referred the matter to the assessment panel.
(3) [F8NHS England] must ensure that the assessment panel is appointed to consider and determine the proposal made under sub-paragraph (1), and the composition of the assessment panel must be as described in sub-paragraph (4).
(4) The members of the assessment panel must be—
(a)a member of [F8NHS England] who is a director;
(b)a patient representative who is a member of the Local Health and Wellbeing Board M10 or Local Healthwatch organisation M11;
(c)a member of a Local Medical Committee, but not a member of the Local Medical Committee (if any) for the area in which the contractors who may be assigned patients as a consequence of the assessment panel's determination provide services.
(5) In reaching its determination, the assessment panel must have regard to all relevant factors including—
(a)whether [F8NHS England] has attempted to secure the provision of essential services (or their equivalent) for new patients other than by means of assignment to a contractor with a closed list; and
(b)the workload of those contractors likely to be affected by any decision to assign such patients to their list of patients.
(6) The assessment panel must reach a determination before the end of the period of 28 days beginning with the date on which the panel was appointed.
(7) The assessment panel must—
(a)determine whether [F8NHS England] may assign new patients to a contractor which has a closed list of patients; and
(b)if it determines that [F8NHS England] may make such an assignment, determine, where there is more than one contractor, the contractors to which patients may be assigned.
(8) The assessment panel may determine that [F8NHS England] may assign new patients to contractors other than any of the contractors specified in its proposals under sub-paragraph (1), as long as the contractors were given notice in writing under sub-paragraph (2)(a).
(9) The assessment panel's determination must include its comments on the matters referred to in sub-paragraph (5), and notice in writing of that determination must be given to those contractors referred to in sub-paragraph (2)(a).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M9Section 151 was amended by paragraph 79 of Schedule 4 to the 2012 Act.
M10See section 194 of the 2012 Act which requires a local authority to establish a Health and Wellbeing Board for its area.
M11Local Healthwatch organisations are bodies corporate with which a local authority may enter into arrangements under section 222 of the Local Government and Public Involvement in Health Act 2007 (c.28) for the purpose of discharging their functions. Section 222 was amended by section 183 of, and Schedules 5 and 14 to, the Health and Social Care Act 2012 (c.7).
42.—(1) Where an assessment panel makes a determination under paragraph 41(7)(a) that [F8NHS England] may assign new patients to contractors who have closed their lists of patients, any contractor specified in the determination may refer the matter to the Secretary of State to review that determination.
(2) Where a matter is referred to the Secretary of State under sub-paragraph (1), it must be reviewed in accordance with the procedure specified in the following sub-paragraphs.
(3) Where more than one contractor specified in the determination would like to refer the matter for dispute resolution, those contractors may, if they all agree, refer the matter jointly and, in that case, the Secretary of State must review the matter in relation to those contractors together.
(4) The contractor (or contractors) must send to the Secretary of State, before the end of the period of seven days beginning with the date of the determination of the assessment panel in accordance with paragraph 41(7), a written request for dispute resolution which must include or be accompanied by—
(a)the names and addresses of the parties to the dispute;
(b)a copy of the contract (or contracts); and
(c)a brief statement describing the nature of and circumstances giving rise to the dispute.
(5) The Secretary of State must, before the end of the period of seven days beginning with the date on which the matter was referred to the Secretary of State—
(a)give notice in writing to the parties that the Secretary of State is dealing with the matter; and
(b)include with the notice a written request to the parties to make, in writing before the end of a specified period, any representations which those parties would like to make about the dispute.
(6) The Secretary of State must give, with the notice under sub-paragraph (5), to the party other than the one which referred the matter to dispute resolution, a copy of any document by which the dispute was referred to dispute resolution.
(7) The Secretary of State must, upon receiving any representations from a party—
(a)give a copy of those representations to each other party; and
(b)request, in writing, that each party to which a copy of those representations is given makes, before the end of a specified period, any written observations which the party would like to make about those representations.
(8) The Secretary of State may—
(a)invite representatives of the parties to appear before, and make oral representations to, the Secretary of State either together or, with the agreement of the parties, separately, and may, in advance, provide the parties with a list of matters or questions to which the Secretary of State would like them to give special consideration; or
(b)consult other persons whose expertise the Secretary of State considers is likely to assist the Secretary of State's consideration of the dispute.
(9) Where the Secretary of State consults another person under sub-paragraph (8)(b), the Secretary of State must—
(a)give notice in writing to that effect to the parties; and
(b)where the Secretary of State considers that the interests of any party might be substantially affected by the results of the consultation, give to the parties such opportunity as the Secretary of State considers reasonable in the circumstances to make observations about those results.
(10) In considering the dispute, the Secretary of State must take into account—
(a)any written representations made in response to a request under sub-paragraph (5)(b), but only if those representations are made before the end of the specified period;
(b)any written observations made in response to a request under sub-paragraph (7), but only if those written observations are made before the end of the specified period;
(c)any oral representations made in response to an invitation under sub-paragraph (8)(a);
(d)the results of any consultation under sub-paragraph (8)(b); and
(e)any observations made in accordance with an opportunity given under sub-paragraph (9).
(11) Subject to the other provisions of this paragraph and to any agreement between the parties, the Secretary of State may determine the procedure which is to apply to the dispute resolution in such manner as the Secretary of State considers appropriate in order to ensure the just, expeditious, economical and final determination of the dispute.
(12) In this paragraph, “specified period” means—
(a)such period as the Secretary of State specifies in the request being a period of not less than one week and not more than two weeks beginning with the date on which the notice referred to is given; or
(b)such longer period as the Secretary of State may allow for the determination of the dispute where the period for determination of the dispute has been extended in accordance with sub-paragraph (16), and where the Secretary of State does so allow, a reference in this paragraph to the specified period is to the period as so extended.
(13) Subject to sub-paragraph (16), the Secretary of State must—
(a)determine the dispute before the end of the period of 21 days beginning with the date on which the matter was referred to the Secretary of State;
(b)determine whether [F8NHS England] may assign new patients to contractors which have closed their lists of patients; and
(c)if the Secretary of State determines that [F8NHS England] may assign new patients to such contractors, determine the contractors to which such new patients may be assigned.
(14) The Secretary of State must not determine that patients may be assigned to a contractor which was not specified in the determination of the assessment panel under paragraph 41(7)(b).
(15) In the case of a matter referred jointly by contractors in accordance with sub-paragraph (3), the Secretary of State may determine that patients may be assigned to one, some or all of the contractors which referred the matter.
(16) The period of 21 days referred to in sub-paragraph (13) may be extended (even after it has expired) by a further specified number of days if an agreement to that effect is reached by—
(a)the Secretary of State;
(b)[F8NHS England]; and
(c)the contractor (or contractors) which referred the matter to dispute resolution.
(17) The Secretary of State must—
(a)record the determination, and the reasons for it, in writing; and
(b)give notice in writing of the determination (including the record of the reasons) to the parties.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
43.—(1) Before [F8NHS England] assigns a new patient to a contractor, [F8NHS England] must, subject to sub-paragraph (3)—
(a)enter into discussions with the contractor regarding the additional support that [F8NHS England] can offer the contractor; and
(b)use its best endeavours to provide such appropriate support.
(2) In the discussions referred to in sub-paragraph (1)(a), both parties must use reasonable endeavours to reach agreement.
(3) The requirement in sub-paragraph (1)(a) to enter into discussions applies—
(a)to the first assignment of a patient to a particular contractor; and
(b)to any subsequent assignment to that contractor to the extent that it is reasonable and appropriate having regard to—
(i)the numbers of patients who have been or may be assigned to it, and
(ii)the period of time since the last discussions under sub-paragraph (1)(a) took place.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
44.—(1) Subject to sub-paragraph (2), the contractor must not sub-contract any of its rights or duties under the contract in relation to clinical matters to any person unless—
(a)in all cases, including those duties relating to out of hours services to which paragraph 45 applies, it has taken reasonable steps to satisfy itself that—
(i)it is reasonable in all the circumstances to do so, and
(ii)the person to whom any of those rights or duties is sub-contracted is qualified and competent to provide the service; and
(b)except in cases to which paragraph 45 applies, the contractor has given notice in writing to [F8NHS England] of its intention to sub-contract as soon as reasonably practicable before the date on which the proposed sub-contract is intended to come into effect.
(2) Sub-paragraph (1)(b) does not apply to a contract for services with a health care professional for the provision by that professional personally of clinical services.
(3) A notice given under sub-paragraph (1)(b) must include—
(a)the name and address of the proposed sub-contractor;
(b)the duration of the proposed sub-contract;
(c)the services to be covered by the proposed sub-contract; and
(d)the address of any premises to be used [F57as practice premises] under the proposed sub-contract.
(4) On receipt of a notice given under sub-paragraph (1)(b), [F8NHS England] may request such further information relating to the proposed sub-contract as appears to it to be reasonable and the contractor must supply such information to [F8NHS England] promptly.
(5) The contractor must not proceed with a sub-contract or, if the sub-contract has already taken effect, the contractor must take steps to terminate it, where—
(a)[F8NHS England] gives notice in writing of its objection to the sub-contract on the grounds that the sub-contract would—
(i)put the safety of the contractor's patients at serious risk, or
(ii)put [F8NHS England] at risk of material financial loss,
and notice is given by [F8NHS England] before the end of the period of 28 days beginning with the date on which [F8NHS England] received a notice from the contractor under sub-paragraph (1)(b); or
(b)the sub-contractor would be unable to meet the contractor's obligations under the contract.
(6) A notice given by [F8NHS England] under sub-paragraph (5)(a) must include a statement of the reasons for [F8NHS England's] objection.
(7) Sub-paragraphs (1) and (3) to (6) also apply in relation to any renewal or material variation of a sub-contract in relation to clinical matters.
(8) Where [F8NHS England] does not give notice of an objection under sub-paragraph (5), the parties to the contract are deemed to have agreed a variation of the contract which has the effect of adding to the list of practice premises any premises the address of which was notified to [F8NHS England] under sub-paragraph (3)(d) and, in these circumstances, paragraph 57(1) of Schedule 3 does not apply.
(9) [F58Subject to sub-paragraph (9A), a sub-contract] entered into by a contractor must prohibit the sub-contractor from sub-contracting any of the clinical services that it has agreed with the contractor to provide under the sub-contract.
[F59(9A) A sub-contract entered into by the contractor may allow the sub-contractor to sub-contract clinical services the contractor has agreed to provide under the Network Contract Directed Enhanced Service Scheme, pursuant to direction 4 of the Primary Medical Services (Directed Enhanced Services) Directions 2020, provided the contractor obtains the written approval of [F8NHS England] prior to the sub-contractor sub-contracting those services.]
(10) The contractor must not sub-contract any of its rights or duties under the contract in relation to the provision of essential services to a company or firm that is—
(a)wholly or partly owned by the contractor, or by any former or current employee of, or partner or shareholder in, the contractor;
(b)formed by or on behalf of the contractor, or from which the contractor derives or may derive a pecuniary benefit; or
(c)formed by or on behalf of a former or current employee of, or partner or shareholder in, the contractor, or from which such a person derives or may derive a pecuniary benefit,
where sub-paragraph (11) applies to that company or firm.
(11) This sub-paragraph applies to a company or firm which is or was formed wholly or partly for the purpose of avoiding the restrictions on the sale of goodwill of a medical practice in section 259 of the Act M12 (sale of medical practices), and Schedule 21 to the Act (prohibition of sale of medical practices), or any regulations made wholly or partly under those provisions of the Act.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F57Words in Sch. 3 para. 44(3)(d) substituted (1.10.2022) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 3) Regulations 2022 (S.I. 2022/935), reg. 1(b), Sch. 1 para. 7(6)
F58Words in Sch. 3 para. 44(9) substituted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 13(a)
F59Sch. 3 para. 44(9A) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 13(b)
Marginal Citations
M12Section 259 was amended by paragraph 131 of Schedule 4 to the Health and Social Care Act 2012 (c.7).
45.—(1) A contractor must not sub-contract all or part of its duty to provide out of hours services under the contract to a person other than those specified in sub-paragraph (2) without the prior written approval of [F8NHS England].
(2) The persons specified in this sub-paragraph are—
(a)a person who holds a general medical services contract with [F8NHS England] which includes out of hours services;
(b)a section 92 provider who is required to provide the equivalent of essential services to its patients during all or part of the out of hours period;
(c)a health care professional, not falling within paragraph (a) or (b), who is to provide the out of hours services personally under a contract for services; or
(d)a group of medical practitioners, whether in partnership or not, who provide out of hours services for each other under informal rota agreements.
(3) The requirement in sub-paragraph (1) to obtain prior written approval does not apply in any case where a contractor sub-contracts all or part of its duty to provide out of hours services under the contract on a short term or occasional basis.
(4) An application for approval under sub-paragraph (1) may be made by the contractor in writing to [F8NHS England] and must state—
(a)the name and address of the proposed sub-contractor;
(b)the address of any premises to be used [F60as practice premises] under the sub-contract;
(c)the duration of the proposed sub-contract;
(d)the services to be covered by the sub-contract; and
(e)the manner in which the sub-contractor proposes to meet the contractor's obligations under the contract in respect of the services to be covered by the sub-contract.
(5) [F8NHS England] may request such further information relating to arrangements under the proposed sub-contract as appears to it to be reasonable before the end of the period of seven days beginning with the date on which [F8NHS England] received the application under sub-paragraph (4).
(6) Where [F8NHS England] receives an application which meets the requirements specified in sub-paragraph (4), or receives any further information requested under sub-paragraph (5) in relation to an application, [F8NHS England] must, before the end of the period of 28 days beginning with the date on which it received the application or that information (whichever is the latest)—
(a)approve the application;
(b)approve the application subject to conditions; or
(c)refuse the application.
(7) [F8NHS England] must not refuse the application if it is satisfied that the arrangements covered by the proposed sub-contract would, in respect of the services to be provided, enable the contractor to satisfactorily meet its obligations under the contract and would not—
(a)put the safety of the contractor's patients at serious risk; or
(b)put [F8NHS England] at risk of material financial loss.
(8) [F8NHS England] must give notice in writing to the contractor of its decision on the application and, where it refuses an application, it must include in the notice a statement of the reasons for its refusal.
(9) Where [F8NHS England] approves an application under this paragraph, the parties to the contract are deemed to have agreed a variation of the contract which has the effect of adding to the list of practice premises, for the purposes of the provision of services in accordance with that application, any premises the address of which was notified to [F8NHS England] under sub-paragraph (4)(b) and, in these circumstances, paragraph 57(1) of Schedule 3 does not apply.
(10) Sub-paragraphs (1) to (9) also apply in relation to any renewal or material variation of a sub-contract in relation to out of hours services.
(11) A sub-contract entered into by a contractor must prohibit the sub-contractor from sub-contracting the out of hours services that it has agreed with the contractor to provide under the sub-contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
46.—(1) Subject to paragraph 47, where [F8NHS England] approves an application made under paragraph 45, [F8NHS England] may subsequently give notice in writing to the contractor withdrawing or varying that approval from a date specified in the notice if it is no longer satisfied that the arrangements covered by the sub-contract would enable the contractor to satisfactorily meet its obligations under the contract.
(2) The date specified in the notice given under sub-paragraph (1) may be such date as appears to [F8NHS England] to be reasonable in all the circumstances.
(3) A notice given under sub-paragraph (1) takes effect on whichever is the later of—
(a)the date specified in the notice; or
(b)in a case where a dispute arising in relation to the notice given by [F8NHS England] under sub-paragraph (1) is referred to the NHS dispute resolution procedure, the date of the final determination of the dispute under that procedure (or any court proceedings) in favour of [F8NHS England].
(4) This paragraph does not affect any other remedies which [F8NHS England] may have under the contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
47.—(1) Where [F8NHS England] approves an application made under paragraph 45, [F8NHS England] may subsequently give notice in writing to the contractor withdrawing or varying that approval with immediate effect if [F8NHS England] is—
(a)no longer satisfied that the arrangements covered by the sub-contract would enable the contractor to satisfactorily meet its obligations under the contract; and
(b)satisfied that the immediate withdrawal or variation of the approval is necessary to protect the safety of the contractor's patients.
(2) A notice given under sub-paragraph (1) takes effect on the date on which it is received by the contractor.
(3) This paragraph does not affect any other remedies which [F8NHS England] may have under the contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Textual Amendments
48. A practice leaflet must include—
(a)the name of the contractor;
(b)the address of each of the contractor's practice premises;
(c)the contractor's telephone and fax number and its website address [F62or the address at which its online practice profile is available];
(d)in the case of a contract with a partnership—
(i)whether or not the partnership is a limited partnership, and
(ii)the names of all the partners in the partnership and, in the case of a limited partnership, the status of the partners as either a general or a limited partner;
(e)in the case of a contract with a company limited by shares—
(i)the names of the directors, the company secretary and the shareholders of that company, and
(ii)the address of the company's registered office;
(f)the full name of each person performing services under the contract;
(g)the professional qualifications of each health care professional providing services under the contract;
(h)whether the contractor undertakes the teaching or training of health care professionals or persons intending to become health care professionals;
(i)the contractor's practice area, including the area known as the outer boundary area (within the meaning given by regulation 20(3)) by reference to [F63an image of the practice area, a written description of the practice area or a digital practice area map];
(j)the access arrangements which the contractor's [F64practice] premises has for providing services to disabled patients and, if none, the alternative arrangements for providing services to such patients;
(k)how to register as a patient;
(l)information about the assignment by the contractor to its new and existing patients of an accountable GP in accordance with paragraph 8;
(m)information about the assignment by the contractor to its patients aged 75 and over of an accountable GP in accordance with paragraph 11;
(n)the right of patients to express a preference of practitioner in accordance with paragraph 22 and the means of expressing such a preference;
(o)the services available under the contract;
(p)the opening hours of the practice premises and the method of obtaining access to services throughout the core hours;
(q)the criteria for home visits and the method of obtaining such visits;
(r)the consultations available to patients under paragraphs 9 and 10;
(s)the arrangements for services in the out of hours period (whether or not provided by the contractor) and how the patient may access such services;
(t)if services during the out of hours period are not provided by the contractor, the fact that [F8NHS England] is responsible for the commissioning of those services;
(u)the method by which patients may obtain repeat prescriptions;
(v)if the contractor offers repeatable prescribing services, the arrangements for providing such services;
(w)if the contractor is a dispensing contractor, the arrangements for dispensing prescriptions;
(x)how patients may make a complaint or comment on the provision of services;
(y)the rights and responsibilities of the patient, including keeping appointments;
(z)the action that may be taken under paragraph 25 where a patient is violent or abusive to the contractor, the contractor's staff, persons present on the practice premises or in the place where treatment is provided under the contract;
(aa)details of who has access to patient information (including information from which the identity of the individual can be ascertained) and the patient's rights in relation to disclosure of such information;
(bb)the full name, postal and electronic mail address and telephone number of [F8NHS England].
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F62Words in Sch. 3 para. 48(c) substituted (1.4.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2020 (S.I. 2020/226), reg. 1(2), Sch. 1 para. 13(3)
48A. Where a contractor chooses to apply the NHS primary care logo to signage, stationery, leaflets, posters, its practice website or to any other form of written representation relating to the primary care services it provides, it must have regard to guidance concerning use of the NHS primary care logo produced by Do you want .
Textual Amendments
F65Sch. 3 paras. 48A-48C inserted (1.10.2019) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2019 (S.I. 2019/1137), regs. 1(2), 17
48B. The contractor must participate in a manner reasonably requested by [F8NHS England] in up to 6 marketing campaigns in each financial year.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F65Sch. 3 paras. 48A-48C inserted (1.10.2019) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2019 (S.I. 2019/1137), regs. 1(2), 17
48C. The contractor must not advertise the provision of private services, either itself or through any other person, whether the contractor provides the services itself or they are provided by another person, by any written or electronic means where the same are used to advertise the primary medical services it provides.]
Textual Amendments
F65Sch. 3 paras. 48A-48C inserted (1.10.2019) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2019 (S.I. 2019/1137), regs. 1(2), 17
49.—(1) In addition to any requirements to give notice elsewhere in these Regulations, the contractor must give notice in writing to [F8NHS England] as soon as reasonably practicable of—
(a)any serious incident that, in the reasonable opinion of the contractor, affects or is likely to affect the contractor's performance of its obligations under the contract;
(b)any circumstances which give rise to [F8NHS England's] right to terminate the contract under paragraph 65, 66 or 67;
(c)any appointments system which the contractor proposes to operate and the proposed discontinuance of any such system;
(d)any change in the address of a registered patient of which the contractor is aware; and
(e)the death of any patient of which the contractor is aware.
(2) The contractor must give notice in writing to [F8NHS England] about any person, other than a registered patient or a person whom the contractor has accepted as a temporary resident, to whom the contractor has provided essential services in the form of immediately necessary treatment as described in regulation 17(7) or (9).
(3) The contractor must give notice to [F8NHS England] under sub-paragraph (2) before the end of the period of 28 days beginning with the date on which the services described in that sub-paragraph were provided.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
50.—(1) Where a contractor is a company limited by shares, the contractor must give notice in writing to [F8NHS England] as soon as—
(a)any share in the company is transmitted or transferred (whether legally or beneficially) to another person on a date after the date on which the contract was entered into;
(b)a new director or secretary of the company is appointed;
(c)circumstances arise which may entitle a creditor or a court to appoint a receiver, administrator or administrative receiver in respect of the company;
(d)circumstances arise which would enable the court to make a winding up order in respect of the company;
(e)a company resolution is passed, or a court of competent jurisdiction makes an order, that the company is to be wound up; or
(f)the company is unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 M13 (definition of inability to pay debts).
(2) A notice under sub-paragraph (1)(a) must confirm that the new shareholder or, as the case may be, the personal representative of a deceased shareholder —
(a)is—
(i)a medical practitioner, or
(ii)a person who satisfies the conditions specified in section 86(2)(b)(i) to (iv) of the Act M14 (persons eligible to enter into GMS contracts); and
(b)meets the further conditions imposed on shareholders by virtue of regulations 5 and 6.
(3) A notice under sub-paragraph (1)(b) must confirm that the new director or, as the case may be, secretary meets the conditions imposed on directors and secretaries by virtue of regulation 6.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M131986 c.45. Section 123 was modified by section 90 of, and Schedule 15 to, the Building Societies Act 1986 (c.53), and by section 23 of, and Schedule 10 to, the Friendly Societies Act 1992 (c.40).
M14Section 86 was amended by section 202(1) of, and paragraph 32 of Schedule 4 to, the Health and Social Care Act 2012 (c.7).
51.—(1) Where a contractor is a partnership, the contractor must give notice in writing to [F8NHS England] as soon as—
(a)any partner in the partnership—
(i)leaves the partnership, or
(ii)informs the other partners in the partnership that they intend to leave the partnership; or
(b)a new partner joins the partnership.
(2) A notice under sub-paragraph (1)(a) must confirm the date on which the partner left or proposes to leave the partnership.
(3) A notice under sub-paragraph (1)(b) must—
(a)state the date on which the new partner joined the partnership;
(b)confirm that the new partner is—
(i)a medical practitioner, or
(ii)a person who satisfies the conditions specified in section 86(2)(b)(i) to (iv) of the Act (persons eligible to enter into GMS contracts);
(c)confirm that the new partner meets the conditions imposed by regulations 5 and 6; and
(d)state whether the new partner is a general or a limited partner in the partnership.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
52.—(1) The contractor must give notice in writing to [F8NHS England] of the death on its practice premises of a patient no later than the end of the first working day after the day on which that death occurred.
(2) The notice given under sub-paragraph (1) must include—
(a)the patient's name;
(b)the patient's National Health Service number (where known);
(c)the date and place of the patient's death;
(d)a brief description of the circumstances (as known) surrounding the patient's death;
(e)the name of any medical practitioner or other person treating the patient while the patient was on the contractor's practice premises; and
(f)the name (where known) of any other person who was present at the time of the patient's death.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
53.—(1) This paragraph applies where a contract is varied in accordance with regulation 29 and Part 8 of this Schedule and, as a result of that variation—
(a)there is to be a change in the range of services provided to the contractor's registered patients; or
(b)patients who are on the contractor's list of patients are to be removed from that list.
(2) Where this paragraph applies, [F8NHS England] must—
(a)give notice in writing to those patients of the variation and of its effect; and
(b)inform those patients of the steps that they may take to—
(i)obtain the services in question elsewhere, or
(ii)register elsewhere for the provision to them of essential services (or their equivalent).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
54.—(1) Subject to the conditions specified in sub-paragraph (2), the contractor must allow any person authorised in writing by [F8NHS England] to enter and inspect the contractor's practice premises at any reasonable time.
(2) The conditions specified in this sub-paragraph are that—
(a)reasonable notice of the intended entry has been given;
(b)written evidence of the authority of the person seeking entry is produced to the contractor on request; and
(c)entry is not made to any premises or part of the premises used as residential accommodation without the consent of the resident.
(3) The contractor or [F8NHS England] or a person authorised in writing by [F8NHS England] may invite the Local Medical Committee (if any) for the area in which the contractor provides services under the contract to be present at any inspection of the contractor's practice premises which takes place under this paragraph.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
55. The contractor must allow persons authorised by the Care Quality Commission to enter and inspect the contractor's practice premises in accordance with section 62 of the Health and Social Care Act 2008 M15 (entry and inspection).
56. The contractor must comply with the requirement to allow an authorised representative to enter and view premises and observe the carrying on of activities on those premises in accordance with regulations made under section 225 of the Local Government and Public Involvement in Health Act 2007 M16 (duties of services-providers to allow entry by Local Healthwatch organisations or contractors).
Marginal Citations
M162007 c.28. See section 225(5) of that Act for the meaning of “authorised representative”. Section 225 was amended by section 179 of, and Schedule 14 to, the Health and Social Care Act 2014 (c.7) (“the 2012 Act”); section 186(6) to (11) of the 2012 Act; and paragraphs 148 to 151 of Schedule 5 to the 2012 Act.
57.—(1) Subject to Part 6, and to paragraphs 44(8), 45(9), 58, 59 and 72, a variation of, or amendment to, a contract is not effective unless it is made in writing and signed by or on behalf of [F8NHS England] and the contractor.
(2) [F8NHS England] may vary a contract without the contactor's consent where—
(a)it is reasonably satisfied that the variation is necessary in order to comply with the Act, any regulations made under or by virtue of the Act or any direction given by the Secretary of State under or by virtue of the Act; and
(b)it gives notice in writing to the contractor of the wording of the proposed variation and the date on which that variation is to take effect.
(3) The date on which the proposed variation referred to in sub-paragraph (2)(b) is to take effect must, unless it is not reasonably practicable, be a date which falls at least 14 days after the date on which notice under that sub-paragraph is given to the contractor.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
58.—(1) Where a contractor who is an individual medical practitioner proposes to practise in partnership with one or more persons, the contractor must give notice in writing to [F8NHS England] of—
(a)the name of the person or persons with whom the contractor proposes to practise in partnership; and
(b)the date on which the contractor would like to change its status as a contractor from that of an individual medical practitioner to that of a partnership, which must be at least 28 days after the date on which the contractor gives notice to [F8NHS England] under this sub-paragraph.
(2) A notice given under sub-paragraph (1) must—
(a)in respect of each person with whom the contractor is proposing to practise in partnership confirm that the person—
(i)is either—
(aa)a medical practitioner, or
(bb)a person who satisfies the conditions specified in section 86(2)(b)(i) to (iv) of the Act M17 (persons eligible to enter into GMS contracts); and
(ii)satisfies the conditions imposed by regulations 5 and 6; and
(b)state whether the partnership is to be a general partnership or a limited partnership and give the names of the limited partners and the general partners in the partnership.
(3) A notice given under sub-paragraph (1) must be signed by the individual medical practitioner and by the person, or each of the persons, with whom the practitioner is proposing to practise in partnership.
(4) The contractor must ensure that any person with whom it is to practise in partnership is bound by the contract, whether by virtue of a partnership deed or otherwise.
(5) If [F8NHS England] is satisfied as to the accuracy of the matters specified in a notice given under sub-paragraph (1), [F8NHS England] must give notice in writing to the contractor confirming that the contract is to continue with the partnership entered into by the contractor and its partners, from a date that [F8NHS England] specifies in the notice.
(6) The date to be specified by [F8NHS England] under sub-paragraph (5) is—
(a)the date requested in the notice given by the contractor under sub-paragraph (1); or
(b)where that date is not reasonably practicable, a date that is as close as is reasonably practicable to the requested date.
(7) Where the contractor has given notice to [F8NHS England] under sub-paragraph (1), [F8NHS England] may vary the contract but only to the extent that [F8NHS England] is satisfied is necessary to reflect the change in the status of the contractor from that of an individual medical practitioner to a partnership.
(8) If, under sub-paragraph (7), [F8NHS England] proposes to vary the contract, it must include in the notice given to the contractor under sub-paragraph (5) the wording of the proposed variation and the date upon which that variation is to take effect.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M17Section 86 was amended by section 202(1) of, and paragraph 32 of Schedule 4 to, the Health and Social Care Act 2012 (c.7).
59.—(1) Subject to sub-paragraph (4), where a contractor consists of two or more persons practising in partnership and that partnership is terminated or dissolved, the contract may only continue with one of the former partners if that partner is—
(a)nominated in accordance with sub-paragraph (3); and
(b)a medical practitioner who satisfies the condition in regulation 5(1)(a),
and only if the requirements in sub-paragraphs (2) and (3) are met.
(2) A contractor must give notice in writing to [F8NHS England] of the intention to change its status from that of a partnership to that of an individual medical practitioner under sub-paragraph (1) at least 28 days before the date on which the contractor proposes to change its status.
(3) A notice given under sub-paragraph (2) must—
(a)specify the date on which the contractor proposes to change its status from that of a partnership to that of an individual medical practitioner;
(b)specify the name of the medical practitioner with whom the contract is to continue, which must be one of the partners in the partnership; and
(c)be signed by each partner in the partnership.
(4) Where a contractor consists of two persons practising in partnership and the partnership is terminated or dissolved because one of the partners has died, the remaining partner in the partnership must give notice in writing to [F8NHS England] of that death as soon as is reasonably practicable and, in that case, sub-paragraphs (5) and (6) apply.
(5) If the remaining partner in the partnership is a general medical practitioner, the contract is to continue with that general medical practitioner.
(6) If the remaining partner in the partnership is not a general medical practitioner, [F8NHS England]—
(a)must enter into discussions with that partner and use reasonable endeavours to reach an agreement to enable the provision of clinical services to continue under the contract;
(b)may, if it considers it appropriate, consult the Local Medical Committee (if any) for the area in which the partnership was providing clinical services under the contract or such other person as [F8NHS England] considers necessary;
(c)may, if it considers it appropriate to enable the provision of clinical services under the contract to continue, offer the remaining partner in the partnership reasonable support; and
(d)must give notice to the remaining partner in the partnership if agreement has been reached in accordance with sub-paragraph (7) or, in the event that agreement cannot be reached, in accordance with sub-paragraph (8).
(7) If [F8NHS England] reaches an agreement, [F8NHS England] must give notice in writing to the remaining partner in the partnership confirming—
(a)the terms upon which [F8NHS England] agrees to the contract continuing with that partner including the period, as specified by [F8NHS England], during which the contract is to continue (“the interim period”) and such a period must not exceed six months;
(b)that the partner agrees to the employment or engagement of a general medical practitioner for the interim period to assist in the provision of clinical services under the contract; and
(c)the support, if any, which [F8NHS England] is to provide to enable the provision of clinical services under the contract to continue during the interim period.
(8) If—
(a)the remaining partner in the partnership does not wish to employ or engage a medical practitioner;
(b)an agreement in accordance with sub-paragraph (6) cannot be reached; or
(c)the remaining partner in the partnership would like to withdraw from the agreed arrangements at any stage during the interim period,
[F8NHS England] must give notice in writing to that partner terminating the contract with immediate effect.
(9) If, at the end of the interim period, the contractor has not entered into partnership with a general medical practitioner who is not a limited partner in the partnership, [F8NHS England] must give notice in writing to the contractor terminating the contract with immediate effect.
(10) Where a contractor gives notice to [F8NHS England] under sub-paragraph (2) or (4), [F8NHS England] must—
(a)acknowledge receipt of the notice in writing; and
(b)in relation to a notice given under sub-paragraph (2), acknowledge receipt of the notice before the date specified in accordance with sub-paragraph (3)(a).
(11) Where a contractor gives notice to [F8NHS England] under sub-paragraph (2) or (4), [F8NHS England] may vary the contract but only to the extent that it is satisfied is necessary to reflect the change in status of the contractor from that of a partnership to an individual medical practitioner.
(12) If [F8NHS England] varies the contract under sub-paragraph (11), [F8NHS England] must give notice in writing to the contractor of the wording of the proposed variation and the date upon which that variation is to take effect.
(13) In this paragraph “general medical practitioner” has the same meaning as in regulation 5(2).
(14) Sub-paragraphs (5) to (9) do not affect any other right which [F8NHS England] may have under the contract to vary or terminate the contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
60. [F8NHS England] and the contractor may agree in writing to terminate the contract, and if the parties so agree, they must agree the date upon which that termination is to take effect and any further terms upon which the contract is to be terminated.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
61.—(1) Where the contractor is an individual medical practitioner and the contractor dies, the contract terminates at the end of the period of seven days beginning with the date of the contractor's death unless, before the end of that period sub-paragraph (2) applies.
(2) This sub-paragraph applies where—
(a)[F8NHS England] agrees in writing with the contractor's personal representatives that the contract is to continue for a further period, not exceeding 28 days, from the end of the period of seven days; and
(b)the contractor's personal representatives confirm in writing to [F8NHS England] that they wish to employ or engage one or more general medical practitioners to assist in the continuation of the provision of clinical services under the contract and, after discussion with [F8NHS England]—
(i)[F8NHS England] agrees to provide reasonable support which would enable clinical services under the contract to continue,
(ii)[F8NHS England] and the contractor's personal representatives agree the terms on which the provision of clinical services can continue,
(iii)[F8NHS England] and the contractor's personal representatives agree the period during which clinical services must be provided being a period of not more than 28 days beginning on the day after the end of the period of seven days referred to in sub-paragraph (1).
(3) This paragraph does not affect any other rights to terminate the contract which the contractor may have.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
62.—(1) A contractor may terminate the contract at any time by giving notice in writing to [F8NHS England].
(2) Where a contractor gives notice to [F8NHS England] under sub-paragraph (1), the contract terminates six months after the date on which the notice was given (“the termination date”) unless the termination date does not fall on the last calendar day of a month, in which case the contract terminates instead on the last calendar day of the month in which the termination date falls.
(3) If the contractor is an individual medical practitioner, sub-paragraph (2) applies to the contractor as if the references to “six months” were instead references to “three months”.
(4) This paragraph does not affect any other rights to terminate the contract that the contractor may have.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
63.—(1) The contractor may give notice in writing (a “late payment notice”) to [F8NHS England] if [F8NHS England] has failed to make payments due to the contractor in accordance with any term of the contract regarding prompt payment which has the effect specified in regulation 23(1), and the contractor must specify in the late payment notice the payments that [F8NHS England] has failed to make in accordance with that term.
(2) Subject to sub-paragraph (3), the contractor may, at least 28 days after the date on which a late payment notice under sub-paragraph (1) was given, terminate the contract by giving a further written notice to [F8NHS England] in the event of [F8NHS England's'] continuing failure to make the payments that are due to the contractor as specified in the late payment notice.
(3) Sub-paragraph (4) applies if, following receipt of a late payment notice, [F8NHS England]—
(a)refers the matter to the NHS dispute resolution procedure before the end of a period of 28 days beginning with the date on which [F8NHS England] received the late payment notice; and
(b)gives notice in writing to the contractor that it has done so before the end of that period.
(4) Where this sub-paragraph applies, the contractor may not terminate the contract under sub-paragraph (2) until—
(a)there has been a final determination of the dispute under the NHS dispute resolution procedure (or by a court) and that determination permits the contractor to terminate the contract; or
(b)[F8NHS England] ceases to pursue the NHS dispute resolution procedure,
whichever is the earlier.
(5) This paragraph does not affect any other rights to terminate the contract which the contractor may have.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
64. A contract may only be terminated by [F8NHS England] in accordance with the following provisions of this Part.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
65.—(1) Subject to paragraph (2), [F8NHS England] must give notice in writing to the contractor terminating the contract with immediate effect where, in any case, a contractor who is an individual medical practitioner has ceased to be a general medical practitioner.
(2) Where the contractor referred to in sub-paragraph (1) has ceased to satisfy the condition specified in regulation 5(1)(a) by reason of a suspension of the type described in sub-paragraph (7), [F8NHS England] is not required to give notice to the contractor under sub-paragraph (1) unless—
(a)the contractor is unable to satisfy [F8NHS England] that it has in place adequate arrangements for the provision of clinical services under the contract for so long as the suspension continues; or
(b)[F8NHS England] is satisfied that the circumstances of the suspension are such that if the contract is not terminated with immediate effect—
(i)the safety of the contractor's patients would be at serious risk, or
(ii)[F8NHS England] would be at risk of material financial loss.
(3) Sub-paragraph (4) applies where—
(a)except in a case to which paragraph 59(4) applies, the contractor consists of two or more persons practising in partnership and the condition specified in regulation 5(1)(b) is no longer satisfied; or
(b)the contractor is a company limited by shares, and the condition specified in regulation 5(1)(c) is no longer satisfied.
(4) Where this sub-paragraph applies, [F8NHS England] must—
(a)give notice in writing to the contractor terminating the contract with immediate effect; or
(b)give notice in writing to the contractor confirming that [F8NHS England] is prepared to allow the contract to continue, for a period specified by [F8NHS England], in accordance with sub-paragraph (5) (“the interim period”).
(5) The period specified by [F8NHS England] under sub-paragraph (4)(b) must not exceed—
(a)six months; or
(b)where the failure of the contractor to continue to satisfy the condition in regulation 5(1)(b) or 5(1)(c), is by reason of a suspension described in sub-paragraph (7), the period for which that suspension continues.
(6) [F8NHS England] must, during the interim period and with the consent of the contractor, employ or supply the contractor with one or more general medical practitioners for the interim period to assist the contractor in the provision of clinical services under the contract.
(7) The suspensions described in this sub-paragraph are suspension—
(a)by a Fitness to Practise Panel under—
(i)section 35D of the Medical Act 1983 M18 (functions of a fitness to practise panel) in a health case, other than an indefinite suspension under section 35D(6) of that Act, or
(ii)section 38(1) of the Medical Act 1983 M19 (power to order immediate suspension etc. after a finding of impairment of fitness to practise); or
(b)by a Fitness to Practise Panel or an Interim Orders Panel under section 41A of the Medical Act 1983 M20 (interim orders).
(8) Before deciding which of the options in sub-paragraph (4) to pursue, [F8NHS England] must, if it is reasonably practicable to do so, consult the Local Medical Committee (if any) for the area in which the contractor provides services under the contract.
(9) If the contractor does not, in accordance with sub-paragraph (6), consent to [F8NHS England] employing or supplying a general medical practitioner during the interim period, [F8NHS England] must give notice in writing to the contractor terminating the contract with immediate effect.
(10) If, at the end of the interim period, sub-paragraph (3)(a) or (b) continues to apply to the contractor, [F8NHS England] must give notice in writing to the contractor terminating the contract with immediate effect.
(11) In this paragraph—
(a)“health case” has the meaning given in section 35E(4) of the Medical Act 1983 M21 (provisions supplementary to section 35D); and
(b)“general medical practitioner” has the meaning given in regulation 5(2).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
Marginal Citations
M181983 c.54. Section 35D was substituted by S.I. 2002/3135, and was amended by section 99 of, and Schedule 7 to, the Health and Social Care Act 2008 (c.14) and by S.I. 2014/1101 and S.I. 2015/794.
M19Section 38 was substituted by S.I. 2002/3135 and was amended by S.I. 2015/794.
M20Section 41A was substituted by S.I. 2002/3135 and was amended by S.I. 2006/1914 and S.I. 2015/794.
M211983 c.54. Section 35D was substituted by S.I. 2002/3135 and was amended by section 99 of, and Schedule 7 to, the Health and Social Care Act 2008, and by S.I. 2006/1914, S.I. 2014/1101, and S.I. 2015/794.
66.—(1) [F8NHS England] may give notice in writing to the contractor terminating the contract with immediate effect or from such date as may be specified by [F8NHS England] in the notice where sub-paragraph (2) applies.
(2) This sub-paragraph applies if, after the contract was entered into, it comes to [F8NHS England's] attention that written information—
(a)provided to [F8NHS England] by the contractor before the contract was entered into; or
(b)included in a notice given to [F8NHS England] by the contractor under paragraph 50(1)(a) or (b) or 51(1),
relating to the conditions set out in regulations 5 and 6 (and compliance with those conditions) was, when given, untrue or inaccurate in a material respect.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
67.—(1) [F8NHS England] may give notice in writing to a contractor terminating the contract with immediate effect, or from such date as may be specified in the notice, if sub-paragraph (3) applies to the contractor—
(a)during the existence of a contract; or
(b)if later, on or after the date on which a notice in respect of the contractor's compliance with the condition in regulation 6 was given under paragraph 50(1)(a) or (b) or 51(1).
(2) Sub-paragraph (3) applies—
(a)where the contract is with a general medical practitioner, to that general medical practitioner;
(b)where the contract is with two or more persons practising in partnership, to the partnership or any partner in the partnership; and
(c)where the contract is with a company limited by shares to—
(i)the company,
(ii)any person both legally and beneficially owning a share in the company, or
(iii)any director or secretary of the company.
(3) This sub-paragraph applies if—
(a)the contractor does not satisfy the conditions prescribed in sections 86(2) or 86(3) of the Act M22 (persons eligible to enter into GMS contracts);
(b)the contractor is the subject of a national disqualification;
(c)subject to sub-paragraph (5), the contractor has been disqualified or suspended (other than by an interim suspension order or direction pending an investigation or a suspension on the grounds of ill health) from practising by a licensing body anywhere in the world;
(d)subject to sub-paragraph (6), the contractor has been dismissed (otherwise than by reason of redundancy) from employment by a health service body unless, before [F8NHS England] has given notice to the contractor terminating the contract under this paragraph, the contractor is employed by the health service body from which the contractor was dismissed or by another health service body;
(e)the contractor has been removed from, or refused admission to, a primary care list by reason of inefficiency, fraud or unsuitability (within the meaning of section 151(2), (3) and (4) of the Act M23 respectively) unless the contractor's name has subsequently been included in such a list;
(f)the contractor has been convicted in the United Kingdom of murder;
(g)the contractor has been convicted in the United Kingdom of a criminal offence other than murder and has been sentenced to a term of imprisonment of longer than six months;
(h)subject to sub-paragraph (7), the contractor has been convicted elsewhere of an offence which would, if it were committed in England and Wales constitute murder, and—
(i)the offence was committed on or after 14th December 2001, and
(ii)the contractor was sentenced to a term of imprisonment of longer than six months;
(i)the contractor has been convicted of an offence, referred to in Schedule 1 to the Children and Young Persons Act 1933 M24 (offences against children and young persons, with respect to special provisions of this Act apply), or in Schedule 1 to the Criminal Procedure (Scotland) Act 1995 M25 (offences against children under the age of 17 years to which special provisions apply);
(j)the contractor has at any time been included in—
(i)any barred list within the meaning of the Safeguarding Vulnerable Groups Act 2006 M26, or
(ii)any barred list within the meaning of the Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 M27 (barred lists),
unless the contractor was removed from the list either on the grounds that it was not appropriate for the contractor to have been included in it or as the result of a successful appeal;
(k)the contractor has, within the period of five years before the signing of the contract, been removed from the office of charity trustee or trustee for a charity by an order made by the Charity Commission, the Charity Commission for Northern Ireland or the High Court, and that order was made on the grounds of misconduct or mismanagement in the administration of a charity for which the contractor was responsible or to which the contractor was privy, or which was contributed to, or facilitated by, the contractor's conduct;
(l)the contractor has, within the period of five years before the signing of the contract or commencement of the contract (whichever is earlier), been removed from being concerned with the management or control of a body in any case where removal was by virtue of section 34(5)(e) of the Charities and Trustees Investment (Scotland) Act 2005 M28 (powers of Court of Session); or
(m)the contractor—
(i)has been [F66made] bankrupt and has not been discharged from the bankruptcy or the bankruptcy order has not been annulled, or
(ii)has had sequestration of the contractor's estate awarded and has not been discharged from the sequestration;
(n)the contractor is the subject of a bankruptcy restrictions order or an interim bankruptcy restrictions order under Schedule 4A to the Insolvency Act 1986 M29 (bankruptcy restrictions order and undertaking), or Schedule 2A to the Insolvency (Northern Ireland) Order 1989 M30 (bankruptcy restrictions order and undertaking) or sections 56A to 56K of the Bankruptcy (Scotland) Act 1985 M31 (bankruptcy restrictions order, interim bankruptcy restrictions order and bankruptcy restrictions undertaking), unless the contractor has been discharged from that order or that order has been annulled;
(o)the contractor—
(i)is subject to a moratorium period under a debt relief order under Part VIIA of the Insolvency Act 1986 M32 (debt relief orders) applies, or
(ii)is the subject of a debt relief restrictions order or an interim debt relief restrictions order under Schedule 4ZB to that Act M33 (debt relief restrictions orders and undertakings), unless that order has ceased to have effect or has been annulled;
(p)the contractor has made a composition agreement or arrangement with, or a trust deed has been granted for, the contractor's creditors and the contractor has not been discharged in respect of it;
(q)the contractor is a company which has been wound up under Part IV of the Insolvency Act 1986 M34 (winding up of companies registered under the Companies Acts);
(r)the contractor has had an administrator, administrative receiver or receiver appointed in respect of it;
(s)the contractor has had an administration order made in respect of the contractor under Schedule B1 to the Insolvency Act 1986 M35 (administration);
(t)the contractor is a partnership and—
(i)a dissolution of the partnership is ordered by any competent court, tribunal or arbitrator, or
(ii)an event happens that makes it unlawful for the business of the partnership to continue, or for members of the partnership to carry on in partnership;
(u)the contractor is subject to—
(i)a disqualification order under section 1 of the Company Directors Disqualification Act 1986 M36 (disqualification orders: general) or a disqualification undertaking under section 1A of that Act M37 (disqualification undertakings: general),
(ii)a disqualification order or disqualification undertaking under article 3 (disqualification orders) or article 4 (disqualification undertakings: general) of the Company Directors Disqualification (Northern Ireland) Order 2002 M38, or
(iii)a disqualification order under section 429(2) of the Insolvency Act 1986 M39 (disabilities on revocation of administration order against an individual);F67...
(v)the contractor has refused to comply with a request by [F8NHS England] for the contractor to be medically examined because [F8NHS England] is concerned that the contractor is incapable of adequately providing services under the contract and, in a case where the contract is with two or more individuals practising in partnership or with a company, [F8NHS England] is satisfied that the contractor is taking adequate steps [F68to deal with the matter; or]
[F69(w)the contractor’s registration with the Care Quality Commission has been cancelled in accordance with section 17(1) of the Health and Social Care Act 2008, and that cancellation is the final decision of the Commission, or, where an appeal has been launched, is the outcome of that appeal.]
(4) [F8NHS England] must not terminate the contract under sub-paragraph (3)(c) where [F8NHS England] is satisfied that the disqualification or suspension imposed by a licensing body outside the United Kingdom does not make the person unsuitable to be—
(a)a contractor;
(b)a partner, in the case of a contract with two or more persons practising in a partnership; or
(c)in the case of a contract with a company limited by shares—
(i)a person legally and beneficially holding a share in the company, or
(ii)a director or secretary of the company,
as the case may be.
(5) [F8NHS England] may not terminate the contract under sub-paragraph (3)(d)—
(a)until a period of at least three months has elapsed since the date of the dismissal of the person concerned; or
(b)if, during the period specified in paragraph (a), the person concerned brings proceedings in any competent tribunal or court in respect of the person's dismissal, until proceedings before that tribunal or court are concluded,
and [F8NHS England] may only terminate the contract at the end of the period specified in paragraph (b) if there is no finding of unfair dismissal at the end of those proceedings.
(6) [F8NHS England] must not terminate the contract under sub-paragraph (3)(h) where [F8NHS England] is satisfied that the conviction does not make the person unsuitable to be—
(a)a contractor;
(b)a partner, in the case of a contract with two or more persons practising in partnership; or
(c)in the case of a contract with a company limited by shares—
(i)a person both legally and beneficially holding a share in the company, or
(ii)a director or secretary of the company,
as the case may be.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
F66Word in Sch. 3 para. 67(3)(m)(i) substituted (6.4.2016) by The Enterprise and Regulatory Reform Act 2013 (Consequential Amendments) (Bankruptcy) and the Small Business, Enterprise and Employment Act 2015 (Consequential Amendments) Regulations 2016 (S.I. 2016/481), reg. 1, Sch. 2 para. 13
F67Word in Sch. 3 para. 67(3) omitted (1.10.2020) by virtue of The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 14(a)
F68Words in Sch. 3 para. 67(3)(v) substituted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 14(b)
F69Sch. 3 para. 67(3)(w) inserted (1.10.2020) by The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) (No. 2) Regulations 2020 (S.I. 2020/911), reg. 1(2), Sch. 1 para. 14(c)
Marginal Citations
M22Section 86(3) was amended by section 202 of, and paragraph 32 of Schedule 4 to, the Health and Social Care Act 2012 (c.7).
M23Section 151 was amended by paragraph 79 of Schedule 4 to the Health and Social Care Act 2012 (c.7).
M241933 c.12. Schedule 1 was amended by section 51 of, and Schedule 4 to, the Sexual Offences Act 1956 (c.69); section 170 of, and Schedule 16 to, the Criminal Justice Act 1988 (c.33); section 139 of, and Schedule 6 to, the Sexual Offences Act 2003 (c.42); section 58(1) of, and Schedule 10 to, the Domestic Violence, Crime and Victims Act 2004 (c.28); section 177(1) of, and Schedule 21 to, the Coroners and Justice Act 2009 (c.25); section 115(1) of, and Schedule 10 to, the Protection of Freedoms Act 2012 (c.9); and section 57(1) of, and Schedule 5 to, the Modern Slavery Act 2015 (c.30).
M282005 asp. 10.
M291986 c.45. Schedule 4A was inserted by section 257(2) of, and Schedule 20 to, the Enterprise Act 2002 (c.40).
M30S.I. 1985/2405 (N.I.19). Schedule 2A was inserted by S.I. 2005/1455 (N.I.10).
M311985 c.66. Sections 56A to 56K were inserted by the Bankruptcy and Diligence etc. (Scotland) Act 2007 (asp 3).
M32Part VIIA was inserted by section 108(1) of, and Schedule 17 to, the Tribunals, Courts and Enforcement Act 2007 (c.15).
M33Schedule 4ZB was inserted by section 108(2) of, and Schedule 19 to, the Tribunals, Courts and Enforcement Act 2007.
M341986 c.45. Part IV was substituted by S.I. 2009/1941.
M351986 c.45. Schedule B1 was inserted by section 248(2) of, and Schedule 16 to, the Enterprise Act 2002.
M361986 c.46. Section 1 was amended by sections 5(1) and (2) and 8 of the Insolvency Act 2000 (c.39), section 204(1) and (3) of the Enterprise Act 2002, and sections 111 and 164(1) of, and paragraphs 1 and 2 of Schedule 7 to, the Small Business, Enterprise and Employment Act 2015 (c.26).
M37Section 1A was inserted by section 6(1) and (2) of the Insolvency Act 2000, and was amended by section 111 of, and paragraphs 1, 3(1) and (2) of Schedule 7 to, the Small Business Enterprise and Employment Act 2015.
M38S.I. 2002/3150 (N.I. 4); as amended by S.I. 2004/347, S.I. 2005/1454 and 1455.
M391986 c.45. Section 429 was amended by section 269 of, and Schedule 3 to, the Enterprise Act 2002 (c.40), and section 106 of, and Schedule 16 to, the Tribunals, Courts and Enforcement Act 2007 (c.15).
68. [F8NHS England] may give notice in writing to the contractor terminating the contract with immediate effect or with effect from such date as may be specified in the notice if—
(a)the contractor has breached a term of the contract and, as a result of that breach, the safety of the contractor's patients would be at serious risk if the contract is not terminated; or
(b)[F8NHS England] considers that contractor's financial situation is such that [F8NHS England] would be at risk of material financial loss.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
69.—(1) This paragraph applies if the contractor breaches the condition specified in paragraph 44(10) relating to the sub-contracting of clinical services under the contract and it comes to [F8NHS England's] attention that the contractor has done so.
(2) Where this paragraph applies [F8NHS England] must give notice in writing to the contractor—
(a)terminating the contract with immediate effect; or
(b)instructing the contractor to terminate with immediate effect the sub-contracting arrangements that give rise to the breach, and, if the contractor fails to comply with that instruction, [F8NHS England] must give notice in writing to the contractor terminating the contract with immediate effect.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
70.—(1) Where a contractor's breach of the contract is not one to which any of paragraphs 65 to 69 apply and that breach is capable of remedy, [F8NHS England] must, before taking any action it is otherwise entitled to take by virtue of the contract, give notice in writing to the contractor requiring it to remedy the breach (a “remedial notice”).
(2) A remedial notice must specify—
(a)details of the breach;
(b)the steps that the contractor must take to the satisfaction of [F8NHS England] in order to remedy the breach; and
(c)the period during which those steps must be taken (the “notice period”).
(3) The notice period must not be less than a period of 28 days beginning with the date on which the notice is given unless [F8NHS England] is satisfied that a shorter period is necessary to protect—
(a)the safety of the contractor's patients; or
(b)itself from material financial loss.
(4) Where [F8NHS England] is satisfied that the contractor has not taken the required steps to remedy the breach by the end of the notice period, [F8NHS England] may give a further notice in writing to the contractor terminating the contract with effect from such date as [F8NHS England] specifies in the notice.
(5) Where the contractor's breach of the contract is not one to which any of paragraphs 65 to 69 apply and the breach is not capable of remedy, [F8NHS England] may give notice in writing to the contractor requiring the contractor not to repeat the breach (a “breach notice”).
(6) If, following a breach notice or a remedial notice, the contractor—
(a)repeats the breach that was the subject of the breach notice or the remedial notice; or
(b)otherwise breaches the contract resulting in either a remedial notice or a further breach notice,
[F8NHS England] may give notice in writing to the contractor terminating the contract with effect from such date as [F8NHS England] specifies in the notice.
(7) [F8NHS England] may not exercise its right to terminate the contract under sub-paragraph (6) unless [F8NHS England] is satisfied that the cumulative effect of the breaches is such that to allow the contract to continue would prejudice the efficiency of the services to be provided under the contract.
(8) If the contractor is in breach of any obligation under the contract and a breach notice or a remedial notice in respect of the default giving rise to the breach has been given to the contractor, [F8NHS England] may withhold or deduct monies which would otherwise be payable under the contract in respect of the obligation which is the subject matter of the default.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
71.—(1) If [F8NHS England] becomes aware that a contractor which is a company limited by shares is carrying on any business which [F8NHS England] considers to be detrimental to the contractor's performance of its obligations under the contract—
(a)[F8NHS England] may give notice in writing to the contractor requiring it to cease carrying on that business before the end of a period of at least 28 days beginning with the date on which the notice is given (“the notice period”); and
(b)if the contractor has not satisfied [F8NHS England] that it has ceased carrying on that business by the end of the notice period, [F8NHS England] may give a further notice in writing to the contractor terminating the contract with immediate effect or from such date as may be specified in the notice.
(2) Where the contractor consists of two or more persons practising in partnership and one or more of those persons has or have left the partnership during the existence of the contract, [F8NHS England] may give notice in writing to the contractor terminating the contract on such date as may be specified in the notice if, in [F8NHS England's] reasonable opinion, the change in the membership of the partnership is likely to have a serious adverse impact on the ability of the contractor or [F8NHS England] to perform its obligations under the contract.
(3) A notice given to the contractor under sub-paragraph (2) must specify—
(a)the date on which the contract is to terminate; and
(b)[F8NHS England's] reasons for considering that the change in the membership of the partnership is likely to have a serious adverse impact on the ability of the contractor or [F8NHS England] to perform its obligations under the contract.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
72.—(1) In this paragraph and in paragraph 73, “contract sanction” means—
(a)termination of specified reciprocal obligations under the contract;
(b)suspension of specified reciprocal obligations under the contract for a period of up to six months; or
(c)withholding or deducting monies otherwise payable under the contract.
(2) Where [F8NHS England] is entitled to terminate the contract under paragraphs 66, 67, 68, 69 70(4) or (6) or 71, it may instead impose any of the contract sanctions if [F8NHS England] is reasonably satisfied that the contract sanction to be imposed is appropriate and proportionate to the circumstances giving rise to [F8NHS England's] entitlement to terminate the contract.
(3) [F8NHS England] may not, under sub-paragraph (2), impose any contract sanction that has the effect of terminating or suspending any obligation to provide, or any obligation that relates to, essential services.
(4) If [F8NHS England] decides to impose a contract sanction, [F8NHS England] must—
(a)give notice in writing to the contractor of the contract sanction that it proposes to impose and the date upon which that sanction is to be imposed; and
(b)include in the notice an explanation of the effect of the imposition of the sanction.
(5) Subject to paragraph 73 [F8NHS England] may not impose the contract sanction until the end of a period of at least 28 days beginning with the date on which [F8NHS England] gives notice to the contractor under sub-paragraph (4) unless [F8NHS England] is satisfied that it is necessary to do so in order to protect—
(a)the safety of the contractor's patients; or
(b)itself from material financial loss.
(6) Where [F8NHS England] imposes a contract sanction, [F8NHS England] may charge the contractor the reasonable costs of any additional administration that [F8NHS England] has incurred in order to impose, or as a result of imposing, the contract sanction.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
73.—(1) If there is a dispute between [F8NHS England] and the contractor in relation to a contract sanction that [F8NHS England] is proposing to impose, [F8NHS England] may not, subject to sub-paragraph (5), impose the contract sanction except in the circumstances specified in sub-paragraphs (2) and (3).
(2) The circumstances specified in this sub-paragraph are if the contractor—
(a)refers the dispute relating to the contract sanction to the NHS dispute resolution procedure before the end of a period of 28 days beginning with the date on which the contractor was given notice in accordance with paragraph 72(4) (or such longer period as may be agreed in writing with [F8NHS England]); and
(b)gives notice to [F8NHS England] in writing that it has done so.
(3) Where the circumstances specified in sub-paragraph (2) apply, [F8NHS England] may not impose the contract sanction unless—
(a)there has been a final determination of the dispute in accordance with regulation 83 (or by a court) and that determination permits [F8NHS England] to impose the contract sanction; or
(b)the contractor ceases to pursue the NHS dispute resolution procedure,
whichever is the sooner.
(4) If the contractor does not invoke the NHS dispute resolution procedure before the end of the period specified in sub-paragraph (2)(a), [F8NHS England] may impose the contract sanction with immediate effect.
(5) If [F8NHS England] is satisfied that it is necessary to impose the contract sanction before the NHS dispute resolution procedure is concluded in order to protect—
(a)the safety of the contractor's patients; or
(b)itself from material financial loss,
[F8NHS England] may impose the contract sanction with immediate effect, pending the outcome of that procedure (or any court proceedings).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
74.—(1) Where [F8NHS England] is entitled to give notice in writing to the contractor terminating the contract under paragraphs 66, 67, 68, 70(4) or (6) or 71, [F8NHS England] must, in the notice given to the contractor under those provisions, specify a date on which the contract terminates that is at least 28 days after the date on which [F8NHS England] gives notice to the contractor, unless sub-paragraph (2) applies.
(2) This sub-paragraph applies if [F8NHS England] is satisfied that a period of less than 28 days is necessary in order to protect—
(a)the safety of the contractor's patients; or
(b)itself from material financial loss.
(3) Where—
(a)sub-paragraph (1) applies, but the exceptions in sub-paragraph (2) do not apply; and
(b)the contractor invokes the NHS dispute resolution procedure before the end of the notice period referred to in sub-paragraph (1) and gives notice in writing to [F8NHS England] that it has done so,
the contract does not terminate at the end of the notice period but instead only terminates in the circumstances described in sub-paragraph (4).
(4) The circumstances described in this sub-paragraph for the termination of the contract are if and when—
(a)there has been a final determination of the dispute under the NHS dispute resolution procedure (or by a court) and that determination permits [F8NHS England] to terminate the contract; or
(b)the contractor ceases to pursue the NHS dispute resolution procedure,
whichever is the earlier.
(5) If [F8NHS England] is satisfied that it is necessary to terminate the contract before the NHS dispute resolution procedure is (or any court proceedings are) concluded in order to protect—
(a)the safety of the contractor's patients; or
(b)itself from material financial loss,
sub-paragraphs (3) and (4) do not apply and [F8NHS England] may confirm, by giving notice in writing to the contractor, that the contract will nevertheless terminate at the end of the period of the notice given under paragraphs 66, 67, 68, 70(4) or (6) or 71.
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
75.—(1) If [F8NHS England] is considering—
(a)terminating the contract under paragraphs 66, 67, 68, 70(4) or (6) or 71;
(b)whether a remedial notice or a breach notice under paragraph 70 should be given in writing to the contractor; or
(c)imposing a contract sanction,
[F8NHS England] must, if it is reasonably practicable to do so, consult the Local Medical Committee (if any) for the area in which the contractor is providing services under the contract before it terminates the contract or imposes a contract sanction.
(2) Whether or not the Local Medical Committee has been consulted under sub-paragraph (1), if [F8NHS England] imposes a contract sanction on a contractor or terminates a contract in accordance with this Part, it must, as soon as reasonably practicable, give notice in writing to the Local Medical Committee of the contract sanction imposed or of the termination of the contract (as the case may be).
Textual Amendments
F8Words in Regulations substituted (6.11.2023) by The Health and Care Act 2022 (Further Consequential Amendments) (No. 2) Regulations 2023 (S.I. 2023/1071), reg. 1(1), Sch. para. 1
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