SCHEDULE 3Other contractual terms
PART 1Provision of services
Attendance at practice premises4
1
The contractor must take steps to ensure that a patient who—
a
has not previously made an appointment; and
b
attends the contractor's practice premises during the normal hours for essential services,
is provided with such services by an appropriate health care professional during that surgery period.
2
Sub-paragraph (1) does not apply where—
a
it is more appropriate for the patient to be referred elsewhere for the provision of services under the Act; or
b
the patient is offered an appointment to attend the contractor's practice premises again at a time which is appropriate and reasonable having regard to all the circumstances, and the patient's health would not thereby be jeopardised.