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SCHEDULE 3E+WOther contractual terms

PART 1E+WProvision of services

Attendance at practice premisesE+W

4.—(1) The contractor must take steps to ensure that a patient who—

(a)has not previously made an appointment; and

(b)attends the contractor's practice premises during the normal hours for essential services,

is provided with such services by an appropriate health care professional during that surgery period.

(2) Sub-paragraph (1) does not apply where—

(a)it is more appropriate for the patient to be referred elsewhere for the provision of services under the Act; or

(b)the patient is offered an appointment to attend the contractor's practice premises again at a time which is appropriate and reasonable having regard to all the circumstances, and the patient's health would not thereby be jeopardised.