SCHEDULE 5Fees connected with alternative arrangements etc.
Fees connected with the alternative arrangement3
1
At the request of a consumer, a participating payment service provider must provide the consumer free of charge with details of any standing orders and direct debits applicable to the accounts that the consumer holds with it.
2
Any fee payable by the consumer applied by a participating payment service provider in respect of the termination of a framework contract for the payment account held with that participating payment service provider must be determined in accordance with regulation 43 (termination of framework contract) of the Payment Services Regulations.
3
Any fee charged to a consumer by a participating payment service provider for any service provided in connection with the switching of a payment account must be—
a
reasonable; and
b
no more than the actual costs to the participating payment service provider of providing the relevant service.