PART 2Competent Authorities and ADR Entities

F1The ADR entity’s duty to cooperate14A

1

The ADR entity must take reasonable steps to—

F2a

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

b

conduct regular exchanges of best practices with other ADR entities regarding the settlement of F3... domestic disputes.

2

The ADR entity must take such steps as it considers appropriate to cooperate with bodies or persons F4which are enforcers under Part 8 of the Enterprise Act 2002.

3

Cooperation under paragraph (2) includes, in particular, exchange of information on practices in specific business sectors about which consumers have repeatedly lodged complaints.