SCHEDULE 3Requirements that a competent authority must be satisfied that the body meets

Alternative dispute resolution services offered by the body1

The body—

a

offers alternative dispute resolution services in relation to a domestic dispute or cross-border dispute brought by a consumer against a trader;

b

is not formed for the purpose of dealing only with one particular domestic dispute or cross-border dispute;

c

does not offer alternative dispute resolution services in relation to a domestic or cross-border dispute in circumstances where an ADR official responsible for the dispute is either employed or remunerated directly by a trader who is a party to the dispute.