The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015

Fairness

10.  Paragraph 8 does not apply to the body in respect of a party who is—

(a) a trader; and

(b) obliged, under an enactment or under the rules of a trade association to which the trader may belong, to accept the solution proposed by the body if the consumer accepts the solution.