The Immigration and Nationality (Fees) Regulations 2015

Interpretation

1.  In this Schedule—

“international contact centre service” means the service by which advice and assistance in relation to immigration or nationality applications is provided to applicants outside the United Kingdom;

“priority settlement service” means the optional priority service offered to applicants outside the United Kingdom, by which applications for entry clearance are processed on an expedited basis;

“priority visa service” means the optional priority service offered to applicants outside the United Kingdom, by which relevant applications for entry clearance to enter the United Kingdom are processed on an expedited basis;

“super priority visa service” means the optional priority service offered to applicants outside the United Kingdom, by which it is aimed to process relevant applications for entry clearance to enter the United Kingdom within 24 hours of receipt of the application;

“web-chat facility” means the facility enabling applicants to communicate directly with an advisor at the international contact centre service, for a block of ten minutes which can be used over a single or multiple sessions, via the Internet.