The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 2017

Amendments to the principal Regulations

5.  After regulation 4 insert—

“PART 2 Customer service standards for Welsh undertakers

Interpretation of Part 2

4A.— (1) In this Part—

“customer” includes—

(a)

a potential customer; and

(b)

an occupier of premises whose supply of water or sewerage services is the subject of a separate charge for which a person other than the occupier is liable;

but does not include a customer of a water supply licensee;

“Welsh undertaker” means a water or sewerage undertaker whose area is wholly or mainly in Wales and a “Welsh water undertaker” and “Welsh sewerage undertaker” is to be construed accordingly.

(2) For the purposes of this Part, a water supply licensee is not a customer of a water undertaker that supplies water to it.”