62.—[F1(A1) The FCA must—
(a)produce a user-friendly electronic document listing in a clear and easily comprehensible manner the rights of consumers under these Regulations,
(b)make the document available in an easily accessible manner on its website, and
(c)inform associations of payment service providers and associations of consumers of its publication.]
(1) A payment service provider must make available free of charge in an easily accessible manner the document produced by the [F2FCA under paragraph (A1)]—
(a)in electronic form on its website (if any);
(b)in paper form at any branches and through any agent it uses or any entity to which activities are outsourced.
F3(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(3) Payment service providers and the FCA must also make the information contained in the document available by alternative means or in alternative formats so as to be accessible to persons with disabilities.
Textual Amendments
F1Reg. 62(A1) inserted (31.12.2020) by The Electronic Money, Payment Services and Payment Systems (Amendment and Transitional Provisions) (EU Exit) Regulations 2018 (S.I. 2018/1201), reg. 1(3), Sch. 2 para. 37(2) (with reg. 4, Sch. 3 Pt. 2) (as amended by S.I. 2020/56, regs. 1, 8); 2020 c. 1, Sch. 5 para. 1(1)
F2Words in reg. 62(1) substituted (31.12.2020) by The Electronic Money, Payment Services and Payment Systems (Amendment and Transitional Provisions) (EU Exit) Regulations 2018 (S.I. 2018/1201), reg. 1(3), Sch. 2 para. 37(3) (with reg. 4, Sch. 3 Pt. 2) (as amended by S.I. 2020/56, regs. 1, 8); 2020 c. 1, Sch. 5 para. 1(1)
F3Reg. 62(2) omitted (31.12.2020) by virtue of The Electronic Money, Payment Services and Payment Systems (Amendment and Transitional Provisions) (EU Exit) Regulations 2018 (S.I. 2018/1201), reg. 1(3), Sch. 2 para. 37(4) (with reg. 4, Sch. 3 Pt. 2) (as amended by S.I. 2020/56, regs. 1, 8); 2020 c. 1, Sch. 5 para. 1(1)