xmlns:atom="http://www.w3.org/2005/Atom"
14. In paragraph (1) of article 13 (communications from customers and potential customers)—
(a)in sub-paragraph (a)—
(i)after “controlled investment” insert “or controlled claims management activity”;
(ii)omit “or”;
(b)at the end of sub-paragraph (b) insert “; or”; and
(c)after sub-paragraph (b) insert—
“(c)in order that the customer can be supplied with services in respect of a controlled claims management activity by that supplier.”.