PART 3Transitional provisions
CHAPTER 4Complaints: the Legal Ombudsman and the Financial Ombudsman Service
Interpretation68
In this Chapter—
“compulsory jurisdiction” has the same meaning as it has in the 2000 Act102;
“former scheme” means the scheme operated by the Office for Legal Complaints under Part 6 of the 2007 Act (legal complaints)103;
“new scheme” means the scheme for which provision is made in Part 16 of the 2000 Act (the ombudsman scheme);
“relevant complaint” means a relevant existing complaint or a relevant new complaint;
“relevant existing complaint” means a complaint of a kind specified in article 69(1);
“relevant new complaint” means a complaint of a kind specified in article 70(1); and
“scheme operator” has the same meaning as it has in Part 16 of the 2000 Act104.